TripAdvisor Traveler Rating

I just love this resort.It is right on a beautiful beach in west bay. You can snorkel right here where the reefs always amazes me.The resort is rustic but never disappoints the staff and entertainment are excellent.The gardens of flowers ?? are Beautifully kept.

We really enjoyed our stay at Henry Morgan Resort and what made it go from good to great was the staff especially Romario, Janessa, Ingris and Felicia- they were so friendly, kind and helpful!

This hotel desperately needs major renovations, especially the rooms. Many smell of mold or have bathroom problems—toilets or showers. Some air conditioners smell so strong that a nauseating odor permeates everything. The overall maintenance is also lacking. The lobby, theater, and bar area leaks through the roof, and the walkways are a nightmare. The wooden planks on the patios leading from the pool to the beach are extremely dangerous. Covered in artificial turf, they look deceptive, but beware of where you step. There are often revelers on the walkways who wake you up in the middle of the night, and security does nothing about it. Only the beach and the reception area are monitored.

Not English speaking friendly. Currently staying here, was approached by a server at the pool who was taking drink orders and he asked if we speak Spanish and we said no, then he just went to the next people and took their order because they spoke Spanish. Also, went to book a massage and the girl didn’t speak English and just stared at us. So we asked with a translator on my phone what time and she said now. So we went to our room to grab our money, went back 2 minutes later and again she just stared. Then another women came up after us that spoke Spanish and they helped her and booked her massage right in front of us and then someone that spoke English came out and said they are full and to come back in an hour. Flabbergasted at the disrespect and lack of customer service.

We came here for the $23 day pass. The chairs were all old and dingy. The beach was beautiful. The pool had my kid crying for hours as the chlorine was clearly off. As we wanted a beach for an hour or two - it met my expectations. If we were doing something all day long - I’d definitely prefer somewhere else that had working lounge chairs.