Henry Morgan Beach Resort reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 3.5

1965 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Best island!

Resort48981892249 on Apr 11, 2024

Roatan Henry Morgan We just finished a 21-day stay at the Henry Morgan. The weather was fantastic! No rain!  Windy, a few days, so we had an on shore breeze, so snorkeling was not the greatest or deep sea fishing during those few days. Still all good and ocean so warm. Yes, waves that are rare on West Bay beach. Best snorkling right at the end of the beach! Reservations - the room number we requested upon arrival was not given to us- Tamara in reservations needs to read and act upon clients' requests! Especially frequent guests! We eventually did receive a nice room! Thanks to Ariel he accomodated us. We have stayed at Henry Morgan numerous times. We have been going to Roatan for 14 years. Our favorite island. Henry Morgan is a nice beach resort. It was the first resort on the island, as we have been told. The food is good and there are many choices. They try very hard to cater to us Canadians. Snack bar:  improved from last year. Hamburgs, frys, chk wings, and nachos. Beach bar: Some days busy, and they have tried to bring in an extra bar tender or set up another bar if busy. The only complaint is that they would run out of soda water or sparkling water. As I only drink vodka and soda. Inventory control mgr not doing their job. We had beachside rooms. Nice big king-size bed. The room needs dressers and a table and chairs. Entertainment during the day is way too loud! You can't even talk,read, or hear the ocean! My suggestion would be to only have soft mixed music playing. Zumba dancing hardly anyone does it except the hard working entertainment crew. To tell you the truth  if the entertainment is not stopped, we may consider not staying at the H. M. NEXT YEAR! The few stairs from the beach need to have a hand railing for people with handicaps. Rosetta and her girls were great cleaning our room and always smiling! Freddy, best waiter! Man, he knows how to move and is so prompt with our coffees! Best for last!  GEORGE customer relations mgr is absolutely the best we have ever encountered during all the different vacations we have been on. He truly cares about people and is so respectful! He goes above and beyond for his customers! The rest of the mgrs at this hotel need to follow in his footsteps. If H.M. didn't have him, I am afraid they would probably lose many customers and a great chance of going under. He should train your other mgrs and staff. Thank you, George, for making our stay special every year! ??

TripAdvisor users rated this property 5 out of 5

Excellent experience.

Kathy H on Apr 04, 2024

Henry Morgan resort was a wonderful experience. Property is beautiful and always clean. We had a premium room on the ground floor overlooking the beach. Every sunset was seen from our veranda. Food was very good and plentiful. We found all the staff especially George, very friendly and helpful. Will return.

TripAdvisor users rated this property 4 out of 5

Henry Morgan versus Infinity Bay

Hellenemary (Oakville, Canada) on Mar 30, 2024

This review is based on the all inclusive packages, as Canadians it is often cheaper to go all inclusive and still eat out a few times. I have stayed at both HM and IB, these are my thoughts. Beach: HM- more beach chairs, more shade, and most important you don’t have to get up at 6 in order to secure a beach lounger Ocean is the same ocean at IB, 3 minute walk to snorkelling IB-very few beach chairs, lacking in shade and guest actually take your loungers. Snorkelling right out front Rooms. HM-clean, plenty of storage, large bathroom, comfortable bed. When called for assistance with safe had 3 different people show up to help. IB-sliding door lock broken, never fixed, pull out couch broken took 3 days and multiple request before fixed. Full kitchens (never used it) Food. HM- amazing. Roast beef, fish, chicken, turkey, pasta bar with pizza, salad bar, fruit bar. Microwave for guest use. Unbelievable selection IB-very small selection, one dinner at beach still buffet Hands down HM wins for food Bar HM-very poor selection of alcohol, no blender drinks IB-nice bar at beach for evening drinks Hands down IB wins for bar Pools. Never used pools. But did notice HM has far more pool loungers then IB. HM has a large shaded area with tables and chairs. IB most tables and chairs are reserved the night before Entertainment HM- daytime entertainment beach volley ball, salsa dancing, bingo. Evening entertainment every night (never made it there) IB- more of a laid back atmosphere during the day. A few evenings someone sang

TripAdvisor users rated this property 5 out of 5

Love the hotel

mariemZ6705WO (Montreal, Canada) on Mar 29, 2024

Room very clean, a bit old style chalet but i love it ! nice and comfortable bed for me, outside area super clean, 2 big pools very beautifull, resto buffet good food, good service, employees very nice, a lot of chairs and guards are very nice and helpfull. I would return there

TripAdvisor users rated this property 5 out of 5

Just come relax here.

Keith P on Mar 22, 2024

Reviews are far from truthful on this location. Bunch of whiners and spoiled people so figured I'd drop a line. If your a fancy pants, rock another location. If your normal down to earth people,come here. Food, great with lots to choose from and readily available. Alcohol not high end, but will still set you on your lawn chair for a afternoon of blistering hot sun shine and white sand for miles. Cruise ships ( had 5 here yesterday with the arrival of the new Icon of the seas (the biggest) .... still lots of room, seats, food and drinks. Heard lots about how noisy it is, pfft ya right. Sun drops right in front of the beach and it's turns into a ghost town. Entertainment till 11 and maybe 50 people wandering around. We walked beach from end to end and past a dozen people for past 4 days. I'm sitting here right now at 10:43pm gassed from 3 scuba dives today with Bananarama and nothing going on.... good stuff (lol) Don't listen to the negative and come, nothing to complain about here. Peace out, ive 4 diver scheduled tomorrow in prestige coral reefs filled with all aquatic life, and sea ??. 2 thumbs up from this down to earth kinda guy.

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