TripAdvisor Traveler Rating

Uncomfortable beds, lack of anticipatory customer service, a steamer so clogged it spewed hard water chunks and ruined my clothes, no housekeeping service for our entire stay unless we asked for it. We were served tofu after giving prior notice of a soy allergy, then told by the chef “there’s no soy sauce so it’s safe.” (P..S. Tofu literally IS soybean.) A great view can’t make up for these errors. I paid $2000 for three nights and expected a better experience than I’d have gotten at a motel 6. No Hyatt property gets my business, never again.

The Seabird customer service was unparalleled. From the valet to the front desk to the restaurants, every interaction I had was positive. I would definitely recommend staying here.

Absolutely fantastic hotel. Wonderful, attentive staff - do yourself a favor and spring for the upgrade for the oceanfront room - you won't regret the views!

Been back every year since this property opened in 2021. One of the best properties in Southern California. Great staff, great food at the Piper.

My family and I had a wonderful stay at The Seabird; however, we experienced an upsetting discriminatory incident that I feel should be addressed. While enjoying a late evening swim with our two children, a security guard named Linda approached my husband and began speaking to him in broken Spanish, assuming he spoke Spanish simply based on his appearance. My husband does not speak Spanish, and he felt humiliated and singled out. At the same time, there were other guests drinking and relaxing in the jacuzzi, yet only my husband was approached and reminded of the pool closing time even though there were still 30 minutes remaining. We immediately gathered our children and reported the situation to the front desk. The Seabird is a beautiful hotel with exceptional service, which is why this incident was so disappointing. I hope the hotel takes steps to educate and train staff on cultural sensitivity and respectful communication so that no other guest feels profiled or disrespected.