TripAdvisor Traveler Rating

This property is fantastic. The service was exceptional. Tyron made us felt special even before arriving and definitely throughout. We were thinking of this property to return with our little one but wanted to check it out first. We will definitely return. Thank you Tyron and staff for a perfect stay.

Thoroughly enjoyed our 2 nights here. Admittedly it was the off-season, and the hotel was not anywhere near capacity, but we were impressed with the overall vibe - the right level of relaxed, upscale that is welcoming for everyone. As globalists, we were upgraded to a wonderful Oceanfront room. It was bliss watching the sunset from our balcony whilst listening to the waves crashing on the shore. The included breakfast at Pipers was perfectly adequate - we skipped the buffet, but had no problem ordering a la carte. There are many dining options within walking distance, so we didn't eat dinner at the hotel - frankly the Pipers menu did not appeal. We did enjoy a nice lunch and a few drinks at The Shore Room to use our Amex FHR credit. All staff encountered were friendly and welcoming. In short, we had no reason to be dissatisfied with any aspect of our stay and we would happily visit again.

Oceanside Pretty but too many problems 1048186900 Here for a weekend (son’s soccer tournament) and a mediocre stay at best. Mattresses subpar, halls smelled like trash, and very understaffed at all restaurants and the pool especially since the property was at full capacity. Offensive for Hyatt to up charge consumers additional 6% at restaurants to cover living wages. Not a good experience reflective of what I expect from an Amex fine hotel.

This is a beautiful hotel. The commons rooms were comfortable and inviting. Staff was very friendly and we found of great for kids. They had toys to pick out at check in. The pool is heated and was warm enough to swim on a kid 60 degree day. The location right by the beach was unbearable and the town of Oceanside was a lovely place to spend time. Is a short drive from Legoland in Carlsbad and 30 minutes from the zoo.

Great customer service and location. Can’t beat the beautiful beach views. Had an amazing mini getaway with my man. Will definitely stay again.