TripAdvisor Traveler Rating

We had a wonderful suite overlooking the ocean. The view was great and the room spacious. However, the bed was old and the sides soft, which made one seem to be sleeping on an incline. We expected better beds for this expensive room. The TV in the living room didn't work properly, too. Also, we were there on April 1st (3 days total); the day CA raised (fast food workers) wages to 20 bucks an hour. This resort immediately added a 6% sir charge to food/beverages, hidden in the fine print. Once again sticking it to the visitor; I don't believe this is a 'fast-food' joint! The fees CA state/municipalities/towns/counties...add ons are killing to any visitor. But, the view was great as was the location.

amazing location, extraordinary penthouse suite with lots of room and ameneties, train tracks close by cause noise

I don’t know what the secret is, but every staff member here is truly a delight. Very kid friendly hotel (they have a literal wagon of toys for kids to pick through when you check in) plus the restaurant spaces are gorgeous, the spa is amazing, the pool is lovely, the beach is nice. We didn’t splurge on a special view but were given a room that had a partial view facing south, nice view of the water but also, to our kids’ enjoyment, of the railroad tracks where we could watch the trains go by (very little noise when balcony doors were shut, no problem). We happened to be there the day the pier caught fire—so sad—and could feel the community spirit saddened. I’m sure it’ll come back stronger than ever. Highly recommend booking a stay including a Thursday evening to catch the Sunset Market—so many food stands, bouncy houses, live music, etc. Had a blast and would love to return.

My husband and I stayed at the Seabird to celebrate our honeymoon and it was quite literally the best hotel I have stayed in during our many years of traveling. The staff was phenomenal, the hotel is absolutely beautiful, the views are amazing and the food… I can’t even explain. I would live there if I could.

We just returned from a 2-night stay at the Seabird. The hotel is absolutely stunning. The decor and design of every detail of the hotel are top-notch. But don’t expect to be pampered. There is no waiter service at the pool so if you’re looking to lounge by the pool, sipping fruity cocktails, I’d look for another property. In fact, I did not see a single staff member at the pool for the duration of our trip. After inquiring about food and beverage service, I was told we could order from room service by scanning the QR code which was on our welcome paperwork, which I had left in the room. A paper with the QR code was promptly brought to me at the pool. We ordered 2 items and after an hour, the food arrived, but we were told they had run out of one of the items. After waiting an hour, we were not going to wait another hour for something else. We were charged $28 for 3 chicken nuggets and fruit for a kids meal..absolutely not worth the price. My WOH membership was not acknowledged at check-in. The guest of honor award we had applied was not acknowledged and benefits were not explained. They ran out of the reusable water bottles provided to guests. And to top it all off, a men’s vest was found on our bed upon returning to our room after lunch on our last day. It’s a very uneasy feeling knowing someone had been in our room. For the high price tag and high point redemption, I would not recommend staying here. We stayed at the Bahamar in Nassau, Bahamas in February for fewer points and the guest experience was unparalleled. I’m sorry to say the Seabird missed the mark.