Paradisus Princesa Del Mar reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

10203 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Hotel with very kind staff

F6575EQdenisej (Welland, Canada) on Apr 06, 2024

Second visit at this resort in less than 2 years and once again had a great time. Leo the Manager was very accommodating and the hospitality from his team was amazing. Thanks to Hector for getting our room on time. The Sakura restaurant was delicious and thanks to Urania and Amed for the warm welcome. Beach was great as well as the pool. Rooms were more than big enough and very clean. I recommend this resort.

TripAdvisor users rated this property 5 out of 5

Will return!

April F (Winnipeg, Canada) on Apr 06, 2024

The lobby at Paradisus Princesses del Mar is a lovely open air lounge experience complete with live music, drinks and delicious coffee/tea. The front desk staff (Hector, Lauren and the others) are welcoming, friendly and helpful. The reservation office staff with manager Lili helped make our dining experiences really great! Buffet and a la carte staff were friendly and always served you their best. We are so grateful! The 24 Rock Bar had great fries and banana chips!! The beach restaurant hosted lunch every day as well as a Canada Party last Friday. So fun! Our room/balcony was thouroughly cleaned daily by efficient housekeepers. Fresh linens and towels (warm from the dryer!) were a welcome treat in a humid climate. Pool area and beaches were as always clean and tidy. Entertainers from pianists, vocalists, dancers and bands keep you enjoying this countries top notch musical talents. We did a Havana tour by booking “Explore Cuba with Lucy” on Facebook. Would highly recommend this personalized trip!! We would definitely return to this inviting resort??. Thank you Paradisus Princessa Del Mar and Cuba. You exceeded our expectations, again!!

TripAdvisor users rated this property 3 out of 5

4/10 experience

Kara L on Apr 06, 2024

The grounds on the resort are beautiful. The pool is the best I have been too. Drinks are good. The food is ok. The customer service is amazing but have patience there are some times where you are waiting awhile for drinks. The piano bar has great entertainment nightly. The room is not great. No air conditioning at all. We tried to get it fixed multiple times with no success. The pillows smell musty and the bathroom has a smell to it even after being clean. All in all it is ok. I have been to worse and been to better.

TripAdvisor users rated this property 4 out of 5

Cuban Paradise

Shelley C on Apr 06, 2024

We come back to Cuba for the beach, the ocean, the sun, and most of all, the amazing Cuban people, who are so friendly and appreciative, especially with Canadians! Are there a few things missing from the food choices? Yes, but you won't go away hungry!. The a la carte restaurants are quite good, especially the Japanese one. We're wondering though, why there's no a la carte with authentic CUBAN food. We came to experience the culture, too. Lots of palapas on the beach but very little shade at the pool - need umbrellas or palapas. Bring along some donations if you can, the staff appreciates anything. Especially needed are medications of any kind. There is a medical clinic behind the gym/spa where you can drop them off for the staff. Thank you to Leo from Guest Services, and our special Amiga Denays!!

TripAdvisor users rated this property 4 out of 5

A beautifully presented resort

Roy L on Apr 06, 2024

If you like all inclusive resorts in a beautiful setting, you will like this . The buildings are beautiful, the grounds are beautifully landscaped and maintained, the pools are clean and pleasant, the beach is pretty amazing and the bars are lovely. All the staff are helpful and friendly, and our junior room was enormous, with a huge bed, sitting area and a private terrace.

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