Paradisus Princesa Del Mar reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

10012 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Executive fan vacation

Sarkis M on Feb 24, 2024

Very relaxing place the staff is very friendly The service is very good ?? the manager is very friendly and very knowledgeable We had a good time and enjoyable stay. Pool is great, beach is great rooms good Gems is great transportation insider is great

TripAdvisor users rated this property 5 out of 5

Holidays on Cuba

Kirby R on Feb 23, 2024

Amazing entertainment from the hotel, MARIALYS,DARIEL,JESUS,CARLOS,we enjoy a lot the canidan party with them ,they dancing very good and enjoy the moments with them . The service in the restaurant is very good , we want to come back because we enjoy a lot

TripAdvisor users rated this property 4 out of 5

Awesome week

Heather D on Feb 22, 2024

Our time at paradisus princessa del mar was absolutely wonderful. The week was full of great food, outstanding entertainment, amazing drinks and a great time relaxing on the beach. Leo and staff at the lobby area were always there to help with anything you needed. Mayday (I think that’s how it’s spelled) at the beach bar always had a smile on her face and willing to help you with your drinks. Carlos and the entertainment staff were top notch, the best I’ve seen in Cuba. They are all so talented at everything they perform. If things started to get dull, there’d b someone around the corner to hype things up. They really took the time to make sure we were all having fun. The a la cartes were all delicious. The Japanese restaurant was amazing and the chef we had was so entertaining. One of our group was celiac and the head chef Borja kept a close eye on any meal that was headed to our friend. He would even personally make our friend a plate of breakfast to start the day. So much care went in to making sure our friend was fed with no worries. I would definitely go back to this resort as long as the current staff were still there. A great week all around

TripAdvisor users rated this property 5 out of 5

Birthday bash 2024

ashcoffee (Moncton, Canada) on Feb 22, 2024

One of the most enjoyable trips to Cuba. We have travelled to Cuba approximately 20+ times over the years. We loved going to this wonderful place, the people are beautiful and so caring. I would definitely recommend this resort Paradisus Princesa Del Mar !! We have never been so amazed at how the staff have taken true care of our friend whom was traveling with us who has Celiacs. The head Chef Borja had taken true care of our friend and put his mind at ease of having any issues with the food served to him. Hands down service and respect to Borja !! The entertainment staff were amazingly at keeping everyone involved in daily and evening entertainment and shows. Carlos M (Rabbit) is a great asset to this establishment, he was always encouraging the crowd to get up and move whether it was exercising, games etc. I am so happy this resort hired Carlos. We have discussed that this the first resort we are seriously considering going back to !! Mayelin is also a wonderful person, she had the crowd at the Port Royal lunch area up dancing and having fun. Nacho does a great job at keeping the Port Royal running smoothly and great with staff and guests. Maday runs the beach bar with everyone’s likes and is such a beautiful individual inside and out. My husband takes me south every year for my birthday, what better way to celebrate my birthday, at a resort that cares about their guests. Laura made this trip a great time as my husband had reached out to her with some request for my birthday, Laura accommodated all his request. Our whole group loved everything. Amazing time had by all !! True felt emotions and gratitude to all at this beautiful resort !! Till our next visit ,Carlos M, Laura,Mayelin, Leo, Maday, Nacho & Rand

TripAdvisor users rated this property 5 out of 5


jessica f on Feb 22, 2024

The entertainment team and staff are all amazing people, hard working and always down to make you laugh. Jesus, Dariel, Brenda and Kevin will make sure you know how to dance by the end of you stay here. In case you came here not knowing how to dance, don’t worry you will leave knowing how to dance to all kinds of music. Everyone is very fun, great personality and fun to talk to! We enjoyed many themed days and participate in every activity! Make sure you participate in the pool games and beach activities during the day, not only the activities at night :) We had an amazing stay here ! Enjoyed ourselves a lot, laughed a lot, made some friends and we will remember this for ever. The Cigar Bar team is also amazing, Raiko is the best at his job!

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