Please fill out the form below for each individual traveller if:
- you were on a WestJet-operated flight departing from the Mexico
- you were delayed more than 4 hours after your scheduled departure time, or your flight was cancelled
- the delay or cancellation was a result of factors that are deemed within WestJet's control
Please note, once the below form has been submitted a copy of your submission cannot be retrieved again at a later date. In the event you need a copy for your records we encourage you to take a screenshot or a photo on your mobile device before clicking Submit.