Overview
Garza Blanca Resort & Spa Los Cabos is a family-friendly beach resort with a contemporary design inspired by the natural landscape. With an unbeatable and privileged location in Cabo San Lucas, one of the most exclusive beach destinations in Mexico, this beachfront property features 315 luxurious accommodations with striking ocean views, impeccable trendy décor and unsurpassed comfort.
Settled right where the ocean meets the desert, a magic place where you can see the whales during season, a few minutes of the Arch of Los Cabos, the resort offers stunning chic spaces to relax and unwind, including a world-class Spa, plus remarkable culinary experiences at its gourmet restaurants and enchanting pools overlooking the ocean blue waters, all enhanced by highly attentive service and personal pampering.
Other fees include
- A Government of Baja California Sur environmental tax ranging from $1-5 USD* per room per night is to be paid locally to the hotel. * subject to change.
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
315
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
Reviews
Absolutely amazing 2 weeks
Terry D (Coquitlam, Canada) on Dec 03, 2025
The resort is amazing and the people who work there are incredible. The service is exemplary. The area is beautiful with lots of things to experience.
A disappointing experience after years of loyalty — management needs urgent improvement
AlexZ2395 (El Centro, California) on Nov 26, 2025
It genuinely disappoints me to write this. This was my 10th stay at Garza Blanca in 5 years, and my family and I had been planning to return in April 2026 with a group of 17 people. We visit Cabo every year and have always made Garza Blanca our first choice — until now. I booked three rooms, and the reservations team assured me they were all ocean-view. In reality, they were partial ocean-view at best, but I didn’t complain — we spend most of our time enjoying the property anyway. I was also told at check-in that the resort no longer offers butler service for suite guests. Again, surprising and disappointing, but not something I escalated. The pool team was phenomenal — especially Eduardo (server) and Joel (pool concierge). They’re the reason I’m giving any stars at all. Unfortunately, everything fell apart at checkout. We had a sick baby, so I approached the front desk to request a simple 1-hour extension to 12pm. I spoke with José Luis Penalocion, who introduced himself as a manager. Instead of even attempting to assist, he shut down the request immediately with a harsh “no.” I asked what time the next guest checks in (4pm) and how long housekeeping needs (3 hours). Based on that timeline, extending us to 12pm wouldn’t affect operations at all. Yet he repeated, again harshly, “policy is policy.” This interaction was unnecessarily rigid, lacking empathy, and completely misaligned with the service standards we’ve come to expect from Garza Blanca. To make matters worse, we were told that if we ordered anything after 12pm while waiting for our transportation, we would be charged as if we were no longer guests. This is not how 5-star resorts treat loyal returning customers. Every luxury resort I’ve stayed at (including in Cabo) allows guests to check out from their rooms while still enjoying the property until their airport pickup. This was the first time I’ve ever experienced such inflexibility. My family had strongly considered becoming Elite members, but after this experience, we will be trying Grand Velas next time. I sincerely hope management retrains staff like José Luis on customer service, empathy, and flexibility. One poor interaction shouldn’t overshadow years of loyalty — but in this case, it unfortunately did.
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