All inclusive

Royalton Hideaway Riviera Cancun

Playa del Carmen 5.0

Learn about all active advisories related to this hotel

Overview

Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults-only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.

 

The Royalton Hideaway Riviera Cancun is a little oasis inside the larger Royalton Riviera Cancun.  This provides guests the option to enjoy the facilities of the larger complex or stay relaxed within the adult only area.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

343

Rooms

Luxury Junior Suite
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Sunset view
  • No more than 4 guests in the room
Luxury Junior Suite
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Junior Suite Oceanview
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Luxury Junior Suite Oceanview
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Junior Suite Swim Out
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Pool view
  • No more than 4 guests in the room
Luxury Junior Suite Swim Out
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Luxury Suite with Terrace Jacuzzi
592 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Ocean or sunset view
  • No more than 4 guests in the room
Luxury Suite with Terrace Jacuzzi
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request

Diamond Club™ Luxury Junior Suite
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Sunset view
  • No more than 4 guests in the room
Diamond Club™ Luxury Junior Suite
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request
Additional details

Services and amenities included with Diamond Club™ rooms:

  • Preferred room locations
  • Butler service
  • Private pool for Diamond Club™ guests
  • Nightly turndown service
  • Preferential reservations in à la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Distinctive wrist bracelet
  • Personalized check-in and check-out at the lounge
  • Complimentary early check-in and late check-out (subject to availability)
  • Diamond Club™ Lounge private access
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Daily, continental breakfast service in lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
  • Upgraded room service menu
  • Selection of pillows from The Royal Spa pillow menu
  • Upgraded robes and slippers in room
  • Exclusive discounts on spa treatments and services (some restrictions apply)
  • Selection of in-suite liquors (one bottle per week)
  • Upgraded mini-bar restocked daily (according to consumption)

Diamond Club™ Luxury Junior Suite Oceanview
560 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Diamond Club™ Luxury Junior Suite Oceanview
560 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or terrace
  • Coffee maker upon request
Additional details

Services and amenities included with Diamond Club™ rooms:

  • Preferred room locations
  • Butler service
  • Private pool for Diamond Club™ guests
  • Nightly turndown service
  • Preferential reservations in à la carte restaurants
  • Exclusive beach area with dedicated bar and waiter service
  • Distinctive wrist bracelet
  • Personalized check-in and check-out at the lounge
  • Complimentary early check-in and late check-out (subject to availability)
  • Diamond Club™ Lounge private access
  • Selected premium drinks menu available in lounge (some restrictions apply)
  • Daily, continental breakfast service in lounge
  • Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
  • Upgraded room service menu
  • Selection of pillows from The Royal Spa pillow menu
  • Upgraded robes and slippers in room
  • Exclusive discounts on spa treatments and services (some restrictions apply)
  • Selection of in-suite liquors (one bottle per week)
  • Upgraded mini-bar restocked daily (according to consumption)

Amenities


Location

Address
Carretera Federal 307, Cancun - Playa del Carmen KM 332, MZ3 Lote 15, Playa del Carmen, Quintana Roo, 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.2
  • Rooms 4.5
  • Service 4.5
  • Value 4.2
TripAdvisor users rated this property 5 out of 5

Relax and Reset

Pamela M (Philadelphia, Pennsylvania) on Nov 15, 2025

Beautiful place it's a very big resort. With lots of things to do. You can relax and the pool enjoy good food at several of the restaurants. I will come by

TripAdvisor users rated this property 3 out of 5

Nice resort overall, but misleading “ocean view” and $200 “credit”

Stacy B on Oct 16, 2025

This was a nice resort overall but nothing special and I would not return. The staff was pretty apathetic and about as friendly as a fast food cashier. When I checked in, no one escorted me to my room, I was just handed my key with very minimal instructions on how to find my room that ended up being 2 buildings over on this huge resort. My goal for this trip was a quiet week of relaxing from the beach to my hot tub, so imagine my disdain when, as I got closer to my room, I heard increasingly loud music until I opened my door to find my “ocean view” suite was right over top of the party pool. To see the ocean, you had to step onto the balcony and crane your neck to the right. Thankfully I was there during weekdays when it seems to be quiet, but I imagine the weekends would get loud. My other main grip was that the $200 “travel credit” was just a book of $20 off coupons. I know these things are normal misleading claims, but they should still be called out. The food was ok, better than the Platinum Yucantan Princess I stayed at the year before. It was a few steps to the beach and it was easy to get a lounge chair. There was no seaweed when I got there the first day (05/13) but it increased as the week went on. It was a nice, modern resort with updated rooms. Also, on the last day, I realized there was mold growing in the water closet. Overall, I was able to enjoy myself, but I’d been happier if they accurately set expectations.

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Vacation Offers

  • Receive up to $600 USD in resort coupons with a minimum 3-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.

    St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada

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