TripAdvisor Traveler Rating

This is second time we have stayed at this hotel, do not expect to get your room early, if you pay $40 your room can be ready early which l find a bit of a money grab, either a room is available or not! Location is great for catching bus and pink trolley. International Market place with Target is across the road and there is lots of shops nearby. To get to beach you have to walk through International market place cross the road the walk past shops to the Waikiki main beach. So not really close if you want to spend your days on the beach. To get beach chairs you have to go to another hotel which is not really convenient either. Rooms serviced daily. Our room was good but the bathroom was enormous and the only tap and sink was in the bathroom/toilet, the kettle is in the bathroom so you have to be okay with only having a tap and sink in your bathroom. King bed was comfy but sofa bed not so comfy. Because hotel is on busy street you do get noise from the street. Like most hotels in Waikiki you are charged resort fees.

All staff are friendly and helpful. Misaki and Angel are super efficient at the restaurant. Josie and front desk staff provide good support when needed. Currently on the third night of five days stay.

Erlinda our house keeper was outstanding, VERY efficent. Also Barry and Christina at the front desk are amazing! The location is wonderful, as The Bus, metro transit is only a half block away.

Paula was absolutely knowledgeable & had an amazing positive vibrant energy! She was able to read us participants accurately & was extremely helpful for those who needed it! I highly recommend Paula’s yoga experience. Thank you Paula! Pleasure meeting you ;)

Hotel is located a short two blocks from Waikiki beach. Centrally located. Many restaurants and shops nearby. Included in the resort fee is free beach chairs and umbrella from a shop by the beach. Easy access to pick up and return daily. Had several requests upon arrival (more hangers, coffee pods). Items were delivered to the room within 1/2 hour of request. Great service! Updated decor. Best shower I’ve ever experienced in a hotel!! Bed was comfortable. Melody (our housekeeper) was extraordinary. Our room was spotless. Highly recommend the Hilton Garden Inn Waikiki.