Hilton Garden Inn Waikiki Beach reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

2186 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Retired from Alaska

walter w on Sep 15, 2023

The best part of my trip has been with Tee. Tee cleans the room. Tee mades sure to speak and span and Tee make sure that every small deal has been taken care of. This is important to me. The small stuff counts and Tee has done a good job for that so because of that I’ve enjoyed my stay immensely because of Tee!!!!!!!! Thank you Tee.

TripAdvisor users rated this property 3 out of 5

We had issues with amenities in our rooms not work and worn out. No one helped us out to except front desk Paul

andrew j on Sep 12, 2023

Mattress was hard and uncomfortable patio furniture deplorable umbrella broken after reporting for 3 days Lounge cushion looks like and animal was tearing at it.our 6 day stay we were unable to enjoy the deck outside.I just get tired of repeating myself. Finally Paul took leadership and helped us to make things better thank you sir you are appreciated.

TripAdvisor users rated this property 3 out of 5

between a motel and hotel

Danny N on Sep 12, 2023

The only good thing about this hotel is the location. Located right next to the Wakiki Market, across the street of the International Market, two blocks from the beach and walking distance from everything else. It goes downhill once you ride the elevator up to your room. Elevator is slow, some area of the room is update but AC, bed and shower needs improvement. The pool area and pool itself needs major update. The pool towels are the saddest I’ve ever seen, small and overused. The resort fee and perks are the worst I’ve seen. Other than the wifi, everything is useless. Look elsewhere if you can. Oh, they won’t honor your Hilton status if you book through a third party!

TripAdvisor users rated this property 5 out of 5


MoTriga (Washington DC, District of Columbia) on Sep 10, 2023

Tee always asked me what pillows worked for me and he got them. Changed my linen and comforter set every 2 days. Cleaned everyday when i left for business and so i was not inconvenienced at all. My highlight: this is the first Hilton i ever stayed at for an extended period and the house keeper cleans every day when i leave for work. I came back to a very clean room every single day for ten days. Thanks to Tee the house keeper at Hilton Garden inn Waikiki Beach.

TripAdvisor users rated this property 5 out of 5

Great price. Nice place. Friendly staff

devins954 (Denver, Colorado) on Sep 09, 2023

Stayed here for a week and had a great time. Nice rooms, friendly staff. Everyone seems like they’re really there to help you. Satellite located to Waikiki with all of that has to offer, including the beach, dining shopping, diamond head, and the views plus it is a good lunch and a point for things we did in our island like hiking and kayaking.

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