TripAdvisor Traveler Rating

I stayed for three nights at the Hilton Garden Inn Waikiki. Beverly always made the room immaculately clean and fresh when I returned to my room. You can call their valet service in advance so that there was almost no wait time for getting into your car.

Josie has amazing customer service and provided me with great restaurant recommendations. In addition she went out of her way to provide me with directions to get to the recommended restaurants. She gave some of the best service I’ve ever had and made me feel welcome.

Surprising quiet location close to restaurants. The pool area does NOT have any umbrellas so it does get kinda hot even in October. The Hilton Honors $10.00 credit does NOT cover your in-restaurant breakfast charges. The restaurant has very LIMITED seating due to a staffing shortage. The food is good and the employees are nice. Can't say anything good or bad about the hotel staff because our interaction was limited. The room was clean and had plenty of towels.

Great location, friendly staff. Room was a bit on the small side and didn’t like the TV at 90 degrees to the bed. The balcony was handy. One lift wasn’t working which made getting to the room a bit slow sometimes, but not a biggie. The pool chairs needed repairing or replacing. Handy ice machine. Maria our room attendant was lovely and did a great job. Would stay here again at $200 - $250 a night but the rate for next Nov 2023 is close to $500 so will look elsewhere.

We had the best housekeeper she was very on point, very thoughtful and very clean, her name is Mira. She did thoughtful things that we noticed once we returned to our room from a long day, she would leave us thoughtful notes!!