Overview
Your All-In Luxury® experience starts in one of the Caribbean’s most idyllic settings. A warm reception and chilled cocktail set the tone for a delightful vacation experience. After a day of enjoying the extensive and unlimited reservation-free dining and drink services and partaking in activities, sports, and entertainment programs, guests will relax in the comfort of elegant rooms. Discover modern facilities, warm staff, and an exhilarating locale, rich with culture and world-class cuisine, which create the perfect backdrop for an unforgettable All-In Luxury® escape. Designed for travelers of all ages, this modern resort features three distinct sections offering a family friendly vacation experience in the general resort, Diamond Club™ for premium butler service as well as exclusive pool, beach and dining areas and Hideaway, an adults-only oasis.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
407
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- Preferential room locations with the best views.
- Personalized butler service
- Beach butler services and assistance from sunrise to sunset.
- Instant Messaging Services with your Personal Butler.
- Priority reservations at specialty restaurants.
- Personalized and seamless check-in and check-out at the lounge.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A Variety of snacks, appetizers, and sweet treats.
- Access to the private Diamond Club™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Diamond Club™ guests.*
- Exclusive beach area with dedicated bars with bar-to-sun lounger waiter assistance.
- Private and upscale breakfast experience at a designated exclusive restaurant venue.
- Welcome bottle of sparkling wine on the house uncorked by your butler.
- Complimentary in-suite bottle of wine and basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with speciality coffee pods.
- Upgraded set of bathroom amenities.
- Complimentary beach bag and slippers for you to take home as a special gift.
- Luxurious 100% pure fine cotton robes in your room.
- In suite complimentary aromatherapy from The Royal Spa.
- Nightly turndown service for ultimate relaxation.
- Exclusive 24/7 room service menu options.
- Room Service priority delivery and timing delivery guarantee.
- Thoughtfully chosen pillow selection from The Royal Spa menu.
- One hour of therapeutic hydrotherapy access during your stay, featuring Jacuzzis and revitalizing circuits.*
- Access a variety of spa services at a preferential price of 20% off.
*Availability dependent on the hotel
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- Preferential room locations with the best views.
- Personalized butler service
- Beach butler services and assistance from sunrise to sunset.
- Instant Messaging Services with your Personal Butler.
- Priority reservations at specialty restaurants.
- Personalized and seamless check-in and check-out at the lounge.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A Variety of snacks, appetizers, and sweet treats.
- Access to the private Diamond Club™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Diamond Club™ guests.*
- Exclusive beach area with dedicated bars with bar-to-sun lounger waiter assistance.
- Private and upscale breakfast experience at a designated exclusive restaurant venue.
- Welcome bottle of sparkling wine on the house uncorked by your butler.
- Complimentary in-suite bottle of wine and basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with speciality coffee pods.
- Upgraded set of bathroom amenities.
- Complimentary beach bag and slippers for you to take home as a special gift.
- Luxurious 100% pure fine cotton robes in your room.
- In suite complimentary aromatherapy from The Royal Spa.
- Nightly turndown service for ultimate relaxation.
- Exclusive 24/7 room service menu options.
- Room Service priority delivery and timing delivery guarantee.
- Thoughtfully chosen pillow selection from The Royal Spa menu.
- One hour of therapeutic hydrotherapy access during your stay, featuring Jacuzzis and revitalizing circuits.*
- Access a variety of spa services at a preferential price of 20% off.
*Availability dependent on the hotel
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- Preferential room locations with the best views.
- Personalized butler service
- Beach butler services and assistance from sunrise to sunset.
- Instant Messaging Services with your Personal Butler.
- Priority reservations at specialty restaurants.
- Personalized and seamless check-in and check-out at the lounge.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A Variety of snacks, appetizers, and sweet treats.
- Access to the private Diamond Club™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Diamond Club™ guests.*
- Exclusive beach area with dedicated bars with bar-to-sun lounger waiter assistance.
- Private and upscale breakfast experience at a designated exclusive restaurant venue.
- Welcome bottle of sparkling wine on the house uncorked by your butler.
- Complimentary in-suite bottle of wine and basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with speciality coffee pods.
- Upgraded set of bathroom amenities.
- Complimentary beach bag and slippers for you to take home as a special gift.
- Luxurious 100% pure fine cotton robes in your room.
- In suite complimentary aromatherapy from The Royal Spa.
- Nightly turndown service for ultimate relaxation.
- Exclusive 24/7 room service menu options.
- Room Service priority delivery and timing delivery guarantee.
- Thoughtfully chosen pillow selection from The Royal Spa menu.
- One hour of therapeutic hydrotherapy access during your stay, featuring Jacuzzis and revitalizing circuits.*
- Access a variety of spa services at a preferential price of 20% off.
*Availability dependent on the hotel
Amenities
Exterior
Lobby
Lobby
Lobby
Beach
Beach
Beach
Pool
Armadillo
Armadillo
Calypso
Calypso
Calypso
Gourmet Marche
Gourmet Marche
Grazie Italian Restaurant
Grazie Italian Restaurant
Hunter Steakhouse
Lobby Bar
Martini Mix
Diamond Club pool
Diamond Club Beach Bar
Diamond Club Beach Bar
Diamond Club Beach Bar
Sands Beach Bar
Zen Restaurant
Scoops
Scores Sports Bar
Splash Park
Splash Park
Spa
Spa
Spa
Location
Reviews
TripAdvisor Traveler Rating
overpriced gift shops
pretty e on Nov 15, 2025
Gift shop prices are extremely overpriced. A bag of chips was $15 USD. We were there during hurricane Melissa and the prices were never marked down. Basic pain relief pills and tampons were ridiculous. Comparing to Couples Resort next door, who was also overpriced was $10USD, during the the hurricane. A rip off to all customers especially during an emergency.
Not 5* Hotel
Morrisb1-Joanne (Caerphilly, United Kingdom) on Oct 29, 2025
Don’t waste your money staying here. It s definitely not a 5* hotel. From the moment we got there we were told no for everything. Asked for mojito. No mint one night, no rum another. The short drinks we got tasted like paint stripper. The only soft drinks you could get were coke, sprite and ginger ale. Told no tea for breakfast or it had finished. Complained to tui the said it might be the case they just need to buy some and will send some to our room. Only two tea bags turned up for a fortnights holiday. Had to get a taxi to the supermarket to buy our own tea. No tea in the coffee shop shop either had to us sour own. But the girls in there were lovely. Always happy to joke and smile. Was told there was no beer in the buffet either and you could go upstairs to lobby. Also shouted at in the buffet for sitting in an area that supposed to be closed. Nothing to say it was closed off. All the tables were laid. The waitress then went on to say to other guest can you translate for me as they’re not listening and I don’t get paid enough for this. The cleaner told my daughter it was because of the birds. The birds were everywhere and would take food off your plates ? The restaurant s were another issue. We weren’t told they would only be open one day a week. Nothing on the tui site to say this and nothing on the Royalton site. Couldn’t book on the app as it just kept saying too many or closed. Went to concierge, said keep trying for a cancellation. Back to tui to complain. Tui did book us into the restaurant . The hotel is on a stunning bay. Clear warm water and lots of sea life. But the beach we used wasn’t cleaned. Broken glasses in the Sand, full glasses of drinks, wet towels. The hideaway and diamond club beaches were always. clean. No beach service of drinks either. It’s the first hotel in the Caribbean we come across that doesn’t off this or is selective on the which guest get it. You’d think this would be a service at a 5* hotel. We weren’t allowed to walked around the side of the hideaway. Again never had a problem at other hotels. What did they think we were going to do ? Plates of food was left in the corridors then moved to lifts. This was left there for days. When it rained the ceiling leaked in the foyer and they put towels down. When we come down at 6 am one morning part of the ceiling had come down in the lobby. It was cleaned up then yoga mats put in that area for the class. How do they know it was safe without doing checks. We were told the martini would be closed for renovation. It wasn’t and was below our room pumping music out full pelt to two in the morning. Fine if you like this sort of thing. We waited two years for this holiday and it was just awful. So stressful. It s not a 5* hotel if you pay standard money.
Vacation Offers
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Receive up to $600 USD in resort coupons with a minimum 3-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.
St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada
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