Overview
The Catalonia Riviera Maya is located in the exclusive area of Puerto Aventuras. This all-inclusive resort is close to the Puerto Adventuras Marina, Dolphin Discovery, golf course and restaurants as well as within close proximity to the main Mayan attractions and Playa del Carmen.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
423
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Seating area
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Seating area
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed, or 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Seating area
- Plunge Pool on the terrace
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 2 queen beds, and 1 sofa bed
- No more than 6 guests in the room
- 2 queen beds, and 1 sofa bed
- Minimum 2 adults, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed
- Garden view
- 1 king bed
- Garden view
- Maximum 2 adults
- Balcony
- Ceiling fan
- Climate control
- Seating area
- Plunge Pool on the terrace
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
Amenities
Lobby
Pool
Beach
La Brisa
Mercado
Alebrijes
Catalonia Burgers Restaurant
Bloved
El Abuelo
Margaritas
De Deportes
Terraza
Beach Bar
Kids Club
Spa
Wedding
Grounds
Location
Reviews
TripAdvisor Traveler Rating
Negative experience, would not recommend
Naira B on Jan 08, 2026
We had an extremely negative experience at this hotel while traveling with a baby. During our baby’s first year, we traveled to five different countries and stayed at multiple hotels, and this was by far the least accommodating and least understanding place we have encountered. The problems started the moment we arrived. After an overnight flight with a baby, we were immediately approached by a salesperson who kept us sitting in the lobby for almost an hour, trying to sell hotel services. We were exhausted and clearly not in a position to listen, yet there was no consideration for our situation, only pressure to sit through the presentation. Before booking, we specifically called the hotel to explain that we would be traveling with frozen breast milk and would need both a fridge and a freezer. We were assured this would not be a problem. Upon arrival, we reminded the staff immediately, but no one made any real effort to help. The only suggestion was to use ice from the ice machine. The refrigerator in the room was also not functioning properly and stayed at room temperature. Guest services was unhelpful, even when we escalated to senior management. I asked them to freeze our ice packs at least, but when they were returned, they were barely cold and clearly not frozen. As a result, I had to throw away two liters of breast milk. After losing the breast milk, we asked for a kettle so we could prepare formula. The hotel did not provide one and offered no alternative solution. I had to go out and buy one myself. The room door was extremely squeaky. During the baby’s naps, we had to leave and re-enter through the back door and climb through bushes just to avoid waking him. Maintenance came but was unable to fix the issue. The bathroom faucet was very difficult to use. Either it would not turn on at all, or it would suddenly release a strong stream of water. Maintenance came again and did nothing. The sound insulation in the rooms is very poor. Any door opening or closing in the building is clearly audible, and even quiet conversations outside the room wake you up. It was nearly impossible for the baby, or us, to sleep properly. On the day we arrived, there was hair on the floor from previous guests and stained bedding, which raised serious concerns about cleanliness. Housekeeping did not clean the room daily unless we called and requested it, and even then, it took about two hours for someone to arrive. The food was extremely salty across multiple meals. The drinks were poorly made. I tried a piña colada at two different bars, and both tasted unpleasant, almost like soap. The cocktails appear to be made with very low-quality alcohol and were difficult to drink. We also tried the reservation-only restaurants. The steakhouse could not properly prepare ribs, which were so tough they could not be cut. The Japanese restaurant served dishes that were overwhelmingly salty, and the fried ice cream tasted old and had a shell that was impossible to break through. You are also limited to only three restaurant reservations per stay, and despite the restaurants often being half empty, they refused additional reservations. The local animals during the day were fine and not aggressive. However, after dark, raccoons come out around the property, which felt unsettling, especially while traveling with a baby. Overall, this hotel showed very little concern for guest comfort, safety, or basic hospitality, especially for families traveling with infants.
Great family resort
Jean Roch L (Cornwall, Canada) on Jan 06, 2026
We were a family of 30. this is a great family resort. launch to do this resort is fairly small compared to others. We have been to which keeps family closer. Not much walkout.g needed. A big thank you out to Angello at Customer service. He assisted with many of us for our phone apps, internet, booking our individual at a cards.
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