Catalonia Riviera Maya
Puerto Aventuras (Riviera Maya) 4.0
Overview
The Catalonia Riviera Maya is located in the exclusive area of Puerto Aventuras. This all-inclusive resort is close to the Puerto Adventuras Marina, Dolphin Discovery, golf course and restaurants as well as within close proximity to the main Mayan attractions and Playa del Carmen.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
628
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Seating area
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Seating area
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
- 1 king bed, or 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Seating area
- Plunge Pool on the terrace
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed
- Garden view
- 1 king bed
- Garden view
- Maximum 2 adults
- Balcony
- Ceiling fan
- Climate control
- Seating area
- Plunge Pool on the terrace
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 2 queen beds, and 1 sofa bed
- No more than 6 guests in the room
- 2 queen beds, and 1 sofa bed
- Minimum 2 adults, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
Kids Club
Type | Amenities | |
---|---|---|
El Abuelo | Bar, Lobby bar | Open air |
Margaritas Pool Bar | Bar, Swim-up bar | |
T BAR | Bar | |
Tequila Bar | Bar, Swim-up bar | |
Sports Bar | Bar, Sports bar | |
Beach Bar | Bar, Beach bar | Open air |
Bar MaLoo - Natural Juices | Bar, Pool bar | Open air |
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
BLoved Lounge and Restaurant | À la carte | International | Breakfast, Dinner, Lunch | Dress code, Exclusive to Privilege guests, Reservations required |
Catalonia Burgers | À la carte | American | Dinner | Dress code |
Ayami | À la carte | Asian, Sushi | Dinner | Dress code, Reservations required |
Bamboleo | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
Los Alebrijes | À la carte | Mexican | Dinner | Dress code, Reservations required |
Toscana | À la carte | Italian | Dinner | Dress code, Reservations required |
La Creperie | Snack bar | Sweet and salty crepes | All day dining | |
El Mercado | Buffet | International | Breakfast, Dinner, Lunch | |
La Brisa | Buffet | International | Breakfast, Dinner, Lunch | |
El Bamboleo | Snack bar | American, International | Snacks | |
Food Truck Butipa | Food court, Snack bar | International | Snacks |
- Rooms: 628
- Built in: 2000
- Renovated in: 2017
- Eco-friendly hotel
- Smoke-free options
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- Yoga
- Beach front
- Public beach
-
All-inclusive: Included
- 4 à la carte per 7 night stay
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
- Breakfast, lunch and dinner: Included
Pools
- Kids pools: 3
- Outdoor pools: 4
- Bottle service available ($)
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Car Rental available ($)
Lobby
Pool
Beach
La Brisa
Mercado
Alebrijes
Catalonia Burgers Restaurant
Bloved
El Abuelo
Margaritas
De Deportes
Terraza
Beach Bar
Kids Club
Spa
Wedding
Grounds
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.5
-
Location 4.0
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Would not recommend
Daydream64659219954 on Apr 20, 2024
I will begin with the positives…our room was cleaned well daily. We tried all ala carte restaurants and were pleased with the experience each time. The online booking system is a bit of a hassle, but we did have some luck going right to the restaurant and asking for a reservation. If you are a Privileged guest you have access to BLoved restaurant for all meals and it is nice. Staff are great there. The large buffet was also good, lots of options. Every restaurant asked about allergies; we don’t have any but comforting to know they are mindful of these things. Lots of entertainment and pool games, etc. Pools are clean. The beaches are “meh”. The spa is nice and I had the BEST massage with Margarita. She was wonderful. 10/10. The little gated village the resort is in is safe, and the short walk to the marina is worth it, where there are fun little restaurants and bars. We had the best margaritas and chips and guac. Lots of free wifi. Now for the less than positive…We were not placed in the accommodation we booked. Our first room was completely unacceptable and outdated and provided a “tropical view” of a stone wall. We were moved after several calls and trips to the front desk, and the 2nd room was an improvement, but it was not a privileged deluxe suite (what we booked) and they would not accommodate a second move. Instead, we looked off our balcony at the privilege buildings we were supposed to be in. There is no alcohol served anywhere before 11am, so no mimosas with breakfast. The bars all don’t serve the same drinks, and some of the bartenders are more accommodating than others. The sports bar in the other side of the resort wasn’t bad and Carmen, the bartender there was good. Otherwise, service was fair but not outstanding. We are generous tippers but in some cases if you didn’t wave the tip before you asked for it, forget it. We found Cesar at the privilege bar to be rude and inappropriate, and knew enough Spanish to understand he was making fun of us. The lobby bar staff were good. Swim up bar guys as well. Getting bottles of water at the resort is a huge hassle. They have heavy glass bottles only and they want to give you 2 or 3 at a time. Bring a reusable water bottle with you to this resort! Again, I am all about tipping but tipping just to get extra bottled water is a bit of a stretch. I get the push to be environmentally conscious but they need to come up with a more customer friendly plan! I don’t know how these water bottles are cleaned, the lids aren’t sealed on ‘fresh’ bottles, and we saw staff drinking directly from them. We also had more than one experience where we received a beverage in a glass with someone else’s lipstick on it. They “rinse” cups out in the bar sink. There is no dishwasher at any bar. Overall, we had a good time, but that was because of the company not the resort. I wouldn’t recommend it, and will return to Huatulco next year, as in years past.
No beuno
Chantall S on Apr 19, 2024
This is not a 4 star. My idea of a 4 star does not include having to throw your used toilet paper into the garbage can in the bathroom. That is ridiculous. We were staying in one of the “upgraded” premium rooms. Absolute junk. There’s only one buffet. The other is under construction but that isn’t mentioned anywhere. You have to make plans early in the morning if you want to eat at one of the ala carts restaurants before 9 pm. One of the reviews mentioned they had a shuttle. They don’t. There’s a lot of walking if you are in an upgraded area to even get to a restaurant or pool. That in itself is crazy We’ve been to Mexico over 30 times and have never run into this; you’d think we were in Sousa. In the Dominican as this is the only place we have had to deposit toilet paper in the garbage. I cannot, in good conscience, recommend anyone to stay here.
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