All inclusive

Catalonia Riviera Maya

Puerto Aventuras (Riviera Maya) 4.0

Overview

The Catalonia Riviera Maya  is located in the exclusive area of Puerto Aventuras. This all-inclusive resort is close to the Puerto Adventuras Marina, Dolphin Discovery, golf course and restaurants as well as within close proximity to the main Mayan attractions and Playa del Carmen.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

628

Rooms

Premium Deluxe Room
380 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Premium Deluxe Room
380 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Mini-fridge
  • Safe
  • TV

Premium
379 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Premium
379 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Mini-fridge
  • Safe
  • TV
Additional details

 

Privileged Suite
639 square feet
  • 1 king bed, or 1 king bed, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Privileged Suite
639 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Mini-fridge
  • Safe
  • TV
Additional details

Privilege amenities include;

  • Privileged guest identification
  • 24-hours room service
  • 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
  • One access to Alegria Spa water circuit (subject to availability, age 18+)
  • Beach towels delivered in the room, only on arrival
  • Turndown service
  • 10% discount on romantic dinner
  • 10% discount at the resort boutique and shops
  • 10% discount on all extra services at the resort
  • Early check-in and late check-out (3 pm) subject to availability
  • Privileged beach area

Privileged Romance
455 square feet
  • 1 king bed
  • Garden view
Privileged Romance
455 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Mini-fridge
  • Safe
  • TV
Additional details

Privilege amenities include;

  • Privileged guest identification
  • 24-hours room service
  • 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
  • One access to Alegria Spa water circuit (subject to availability, age 18+)
  • Beach towels delivered in the room, only on arrival
  • Turndown service
  • 10% discount on romantic dinner
  • 10% discount at the resort boutique and shops
  • 10% discount on all extra services at the resort
  • Early check-in and late check-out (3 pm) subject to availability
  • Privileged beach area

Privileged Premium Deluxe
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Privileged Premium Deluxe
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Mini-fridge
  • Safe
  • TV
Additional details

Privilege amenities include;

  • Privileged guest identification
  • 24-hours room service
  • 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
  • One access to Alegria Spa water circuit (subject to availability, age 18+)
  • Beach towels delivered in the room, only on arrival
  • Turndown service
  • 10% discount on romantic dinner
  • 10% discount at the resort boutique and shops
  • 10% discount on all extra services at the resort
  • Early check-in and late check-out (3 pm) subject to availability
  • Privileged beach area

Privilege Family Suite
  • 2 queen beds, and 1 sofa bed
  • No more than 6 guests in the room
Privilege Family Suite
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Mini-fridge
  • Safe
  • TV
Additional details

Privilege amenities include;

  • Privileged guest identification
  • 24-hours room service
  • 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
  • One access to Alegria Spa water circuit (subject to availability, age 18+)
  • Beach towels delivered in the room, only on arrival
  • Turndown service
  • 10% discount on romantic dinner
  • 10% discount at the resort boutique and shops
  • 10% discount on all extra services at the resort
  • Early check-in and late check-out (3 pm) subject to availability
  • Privileged beach area

Privileged Superior Ocean View Room
430 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Privileged Superior Ocean View Room
430 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Mini-fridge
  • Safe
  • TV
Additional details

Privilege amenities include;

  • Privileged guest identification
  • 24-hours room service
  • 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
  • One access to Alegria Spa water circuit (subject to availability, age 18+)
  • Beach towels delivered in the room, only on arrival
  • Turndown service
  • 10% discount on romantic dinner
  • 10% discount at the resort boutique and shops
  • 10% discount on all extra services at the resort
  • Early check-in and late check-out (3 pm) subject to availability
  • Privileged beach area

Amenities


Location

Address
Av. Xcacel Lote 1, Manzana 18, Plano 2, Solidaridad, Puerto Aventuras (Riviera Maya), Quintana Roo, 77782, Mexico
Av. Xcacel Lote 1, Manzana 18, Plano 2

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

A resort that needs a management and culture change

RP3030 on Jul 13, 2024

We own a travel agency, and we travel to check resorts for places we would send clients and this one will NEVER be recommended, This resort was quite possibly the worst resort we have ever been to. To help explain that comment we have been to 34 resorts in Mexico, Dominican Republic, Jamaica, Bahamas, Panama and Aruba in the last 7 years. We have never had experiences like we did at Catalonia and frankly we will never return nor ever send a client here. First let's start with the customer service, no matter who you are you spent hard earned money to enjoy your vacation, try getting a question answered from their customer experience team, I sent them an email while at the resort over a week and a half ago, still haven't replied. Dinner reservations are all done same day through an app, all good unless you have more than 2 people or more than 1 room, YOU CAN'T MAKE GROUP RESERVATIONS FOR DINNER!!! You have to go up to the lobby and get them to do it for you, of course you are assuming there will be someone at the desk to assist you, not likely will that happen so plan on eating the buffet as reservations open at 8am and all restaurants will be booked in about 15 minutes. Bars oh this is another issue, had 1 bar at the pool next door, the bar at the Riviera Maya pool was closed and only had a bar for privileged members. Depending on the color of your wrist band they might even help you at the bar unless a privileged member walks up and they look past you and help them, yes, I saw this happen on many occasions. Now let's talk about the beach or lack thereof. The one beach they had was about 150 feet long and for the first 4 days we were there nobody cleaned the seaweed from the beach!! Housekeeping was about the same, they might come clean your room, they might not so plan on calling the desk yet again. Now there were some good points, the food was good at the ala carte restaurants, not so much at the buffet. The area surrounding the resort was very nice, the complex is within a small community of condos and private homes where they had shops, eateries, golf courses and a dolphin experience so you could immerse yourself in the area.

TripAdvisor users rated this property 3 out of 5

Gibbs/Hattle's holiday

Kelly G (Salford, United Kingdom) on Jul 10, 2024

Holiday started really poorly with the airport having extremely long queues which after a 10 hour flight is not good to then have all our bags checked making it even longer overall nearly 4 hours in the airport and then a 90 minute transfer hotel itself was lovely but a lot of messing about due to not getting adjoining rooms which was requested before arrival food and drinks were fabulous and pool areas were great never struggled for beds entertainment was really poor for us all in Spanish never anything in English so was very boring for us the lobby bar was ok very busy but was seen to fast enough everything stops around 10 pm bar 11pm have a disco in Yucatán side but we never went 11pm-2 am definitely wouldn't return here due to the airport problems being the main reason just to much hassle

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