Overview
El Dorado Royale, a spa Resort for adults only, is located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. A romantic secluded deluxe all-inclusive spa resort.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Welcome glass of sparkling wine
- All gourmet meals and specialty bites
- Mini-bar restocked daily with soft drinks, water and beer
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Terrace with a hammock and two chairs
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Maximum 2 adults
- No more than 2 guests in the room
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Terrace with a hammock and two chairs
- 1 king bed, or 2 queen beds
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Maximum 3 adults
- No more than 3 guests in the room
- Ceiling fan
- Jetted tub
- Patio
- Smoke-free
- Upgraded amenities
- Step right into a lazy river that crosses in front of your suite's patio.
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Terrace with a hammock and two chairs
Amenities
La Isla pool
La Isla
Los Tucanes
Beach dining
Fuentes Pool
Health Bar
Jojo's Bar
Cabanas
Fuentes Theatre
Rincon Mexicano
Guacamayas Bar
Cocotal
Lobby
Guacamayas Theatre
Martini's
Pier
Jojo's Restaurant
D Italia
Exterior lobby entrance
Location
Reviews
TripAdvisor Traveler Rating
Relaxing Honeymoon
justine z on Dec 13, 2025
My Husband and I went to the El Dorado Royale for our Honeymoon November 25th - December 2nd and we had such a wonderful time and would definitely go back. Few things to mention : - we stayed in the Swim Up suite in the 1400s, and though the room itself was a bit dated, but the bed was very comfortable ! With respect to room service it was awesome and quite fast ! The one thing I would note is that when house keeping comes, there is a separate group that will come and stock the fridge with Beverages and we are BIG water consumers, so we found that when we did get house keeping, our fridge was not often stocked and we would have to call to get them to have the separate group come to replenish the waters. - outside of the 1400s, there is the separate concierge office where you book you dinner reservations, we dealt primarily with “Reina” (I hope I spelt that correctly) and she was just the sweetest - we just adored her ! She had all the answers to our questions and was very helpful ! - Our top lunch spots were the Pizza resteraunt next to the main pool, and their pizza was lights out ! Very delicious. Our second favourite was the burger spot on the beach.. best burger I have had in a long time !! - The A Le Cartes were good. The portions however are quite small, so with respect to appies, we often ordered doubles of what we wanted and our favourite was the Japanese restaurant ! It was very good. - The grounds were absolutely STUNNING and very well maintained. The lushness was so beautiful ! And my husband and I were just overall very impressed with the resort. - my husbands favourite was the swing bar on the beach and his go-to bartender was “Luis”, he was so kind and just and all around awesome guy ! With that being said, all the employees were very nice and so welcoming and polite ! - we would definitely recommend a massage in the bungalows just along the beach ! They are a bit pricey, but it was a so relaxing and they did such a great job ! - The beaches were not the greatest, but we had known that going into booking, but we still enjoyed them ! Our go to spot (aside from our own room) was the pool to the right as you are walking to the burger spot ! It was mellow and perfect for just floating and enjoying a bevie ! All in all it was a great trip and we are so appreciative of our time there with one another !
6 Great Nights at the El Dorado Royal!
Brenda H on Dec 11, 2025
?? Resort Experience Summary ? Overall Vibe * Better than expected based on negative online reviews. * Good value for the price point, though not a "true 5-star resort." * Service was good and staff were friendly. ??? Food & Dining * Overall food was OK; often an excellent appetizer followed by a lacking main course. * Favorite Restaurant: Santa Fe. * Room service was good and delivered quickly. * The Bad: Dinner reservations were hard to come by (though you found a website workaround).I was able to make all but 2 reservations online. ?? Accommodation & Arrival * Received a free upgrade to an ocean-facing room in Building 17. * Drawbacks: Second floor, no stairs, and close to the noisy entertainment area. * Arrival: Welcome drink provided; quick buggy ride, and staff carried bags. ?? The Good * Pool Activities: Afternoon events like hat painting and dance classes at La Isla pool. * Standout Staff: Agustin (server at La Isla Pool) and Celestino (server at Cocotal). * Entertainment: Night time shows were fun (but not "WOW"). * Amenities: Beautiful grounds and good poolside pizza. ?? The Bad * Logistics: Lack of signage and poor cart service for a large resort. * Ambiance: Inadequate lighting on the grounds at night. * Pool/Beach: No beach seating at the Royal Section; main pool had "towel game"; quiet pool lacked shade. * Noise: Loud mariachi band in Rincon during dinner. ?? Important FYI (Timeshare & Reservations) * You can access a resort website to make most dinner reservations, bypassing the concierge. * The concierge meeting is where the timeshare pitch begins. You may need to visit for all dinner reservations. Overall a great experience! Nice clean room, good service, beautiful grounds. Just another great day in paradise!!! No regrets here!
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