Grand Hyatt Tampa Bay reviews
TripAdvisor Traveler Rating
332 TripAdvisor reviews
Disappointed
Susan R on Dec 10, 2025
The hotel was not anything special. I was disappointed in the cleanliness and amenities offered. The restaurant closes early even when busy. Overall disappointed.
Good Stay
Moussa M on Dec 10, 2025
Good experience, I enjoyed the time I was there and I will come back again if I have to . Good people and good services . Highly recommended
Great stay... highly recommended
Rene F on Dec 10, 2025
Great friendly service and always with a smile. Ms. Angelica took care of my check in process with ease. I checked in early but even though the room was not yet available at that time, she immediately texted me when it became available. The place was pretty clean too with upgraded furnishings.
Employees made our stay
Patrick I on Nov 29, 2025
Megan, Janae and Justin made our experience great. We can’t thank them enough. It was a good weekend thanks to them and their efforts.
Amazing customer service!
MicheleK361 (Hartland, Wisconsin) on Nov 29, 2025
We just returned from a three night stay and were so impressed with the facilities and customer service. Janae and the staff went above and beyond to make our stay great! It's a beautiful property and we hope to return once the boardwalk is completed. The only thing I would mention to be aware of is that the main pool was closed Saturday afternoon/evening for a wedding. There is another pool to use, but it was quite busy. So, if you are counting on the pools, I would ask ahead of time about the hours. It can also get pretty loud with the evening events.