TripAdvisor Traveler Rating

We loved everything about this amazing location from the awesome views and great staff that were always very helpful and friendly. Our rooms were really clean, quiet and comfortable.

This is definitely a place to go with your lovely husband or wife. The view is to die for. I will go back there in a heartbeat. I live in Florida and I will stay in the Grand Hyatt Tampa Bay every night if I could.

Absolutely the worst “high end hotel” we ever stayed at. They don’t accommodate kids. I have called all week just to request cribs, was given the run around and at check in asked for them again, were not accommodated. Had to call again and wait another hour with cranky twins. Seriously parents of small children don’t ask for too much, but a simple request for a bed for your little one should not be met with such attitude and difficulty. I also told them we’re world of Hyatt members, American Express platinum holders and they didn’t seem to care because our reservation was made with a group. I contacted the group’s representative several times and left messages that were ignored. Hyatt can learn a few things from other hotel chains.

Very Very nice hotel. Spectacular views, great staff, exceptional food. I just can't say enough about how wonderful our 5-day stay was at the Grand Hyatt.

Came for business , valet parking service is wonderful, restaurant was nice , food was great . We rented 9 rooms and a room for a conference for 2 days . Spent several dollars at bar and restaurant daily including catering for the meeting . First day came back to room at 4 and no service had been done . They showed up at 4:30 to "clean". 2 nd day stay conference goes until 12:00 , asked about late check out since normal check is 11:00 and Greg was not very accommodating or appreciative of our business . I stated just need late check out to 12:30 to get all of our items out of rooms and he wasn't budging stating he needs to clean the rooms for guest tonight . Funny how they want to clean so soon today hit didn't want to clean until almost dinner yesterday .