TripAdvisor Traveler Rating

If you are stupid enough to get stuck in the casitas you are on the runway of Tampa airport or at least it will sound like it at 5am. The staff sucks the valet sucks the shuttle from the casitas sucks. Should I go on? I can. There’s more. Don’t stay here.

I was staying here for a bi-annual event thats hosted here. I was very happy with the hotel in general! The cleanliness of our rooms was excellent. They were updated and maintained and I appreciated some of the little things like nightlights that come on when you step out of bed. : ) Overall, this hotel is at the top of my list and I certainly will return next time. The breakfast buffet is great as well! Public bathrooms near the event space are well cleaned and maintained, even with a LOT of people there during our event. Highly recommend.

The hotel is in wonderful condition, and the breakfast buffet was definitely above average. The omelet station was money, especially when added to the fresh squeezed orange juice. They could use more outlets accessible for electronics, but I managed with the built-in outlets on the nightstand.

There was no continental breakfast, the rooms arent renovated and the cost breakdown wasn't explained fully when booking. I had to call multiple times to get the clogged sink fixed(Checked in Fri and didnt fix it until Sunday) and housekeeping didnt come clean or replace towels and bedding until the day before I after speaking to three different people. A friend was biten badly by bedbugs and sent in pictures only to be told 2 hours later that the room was checked and no evidence was found. I'll never spend my money here again. It wasn't worth it at all.

Great location if you want to limit travel and rely on hotel resources. Can be on the pricey side if you are not prepared for the isolated location. There are only two restaurants within the compound. Hoping for a wider selection within walking distance is not going to happen. Offers tennis, basketball, and swimming. Great accommodations and staff was helpful.