Grand Hyatt Tampa Bay reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.4
  • Service 4.4
  • Value 4.1

253 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

The Grand Hyatt Tampa Bay Is My Hotel of Choice in Tampa!

Jackie G (Clearwater, Florida, USA) on May 07, 2025

I'm never disappointed at the Grand Hyatt, my hotel of choice in Tampa. It's also convenient to the airport, which is an added bonus for those early morning flights. Have a healthy and tasty meal, with a fantastic view, at Oyster Catchers the night before, and life is good!

TripAdvisor users rated this property 5 out of 5

Amazing stay!

jruss352 (Inverness, Florida) on May 06, 2025

One of our favorite hotels. Love everything about this property especially the comfy beds and the best breakfast!! The staff is super friendly, the hotel is clean, and the views are great!! Next time we stay in Tampa this is where we will stay!

TripAdvisor users rated this property 5 out of 5

Beautiful Hotel

Denise P on Apr 29, 2025

This hotel is beautiful! The staff is very helpful and friendly, the sheets and towels are so soft and smell nice, the bed was firm, and the view gorgeous! We had the most delicious martinis, one chocolate and one espresso along side a flourless chocolate cake. Yum! We are World of Hyatt Members and this night was actually a free night that we had that was about to expire, so special date night it was. Really beautiful hotel.

TripAdvisor users rated this property 3 out of 5

Old. Tired. Lacking efficiency and not worthy of the Grand Hyatt name.

formercustomer11 (Spring, Texas) on Apr 19, 2025

My experience was mixed. Valet upon arrival was kind, and hotel check-in was very friendly. That's about where it ends. The 1823 restaurant leaves a lot to be desired. Staff are mediocre, alcohol selection is awful, bar tender couldn't make anything wrong asked for (not a full bar), we asked what kind of coffee they served and the answer was "some generic kind." Pool was small and crowded. There was only one seating area outside, and that was by the pool, and the cushions were flat. Rooms are very noisy. Sink water pressure on full blast was a strong trickle at best. The breakfast buffet is $31. Way too much. Had to wait for one valet person when we arrived at the hotel last night from dinner. This morning, we were asked to pick up our valet in the garage due to a wedding. Guy brought the car and didn't ask to help put our luggage in (I was with my 80 year old mom) and no direction on how to exit the garage. For Hyatt Brand, I was really disappointed. So was another guest we spoke with. Kids bouncing basketballs in the lobby next to the restaurant while you're trying to eat, dogs barking during check in right near restaurant. No one said anything to them. The hotel is old and needs better management and an efficiency expert. I will not stay here again.

TripAdvisor users rated this property 5 out of 5

Nice weekend get away

Emerson T on Apr 15, 2025

Went for a little weekend get away with my wife and it was nice and relaxing. Room was great and the bed was very comfortable. Had an amazing city view from which I watched the sunrise the next morning out of the big windows. Very peaceful stay and I’m already planning the next one.

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