TripAdvisor Traveler Rating

Bamboo restaurant is marvellous, the staff in general in the resort are very kind and attentive and the food at the buffet is really nice as well. Really recommended.

If you haven’t experienced a great all-inclusive resort in Mexico before then you might enjoy this. We left disappointed with quality of food- drinks- activities. The service was the poorest I have ever experienced at a resort. Our past experience had staff bringing drinks to us whether we were at a pool or at the beach. They had no such service at this resort. Quality of buffet was horrible. Our family is pretty easy to please in the food department but the quality was poor at best. Ate a lot of pizza…… I would definitely spend a few dollars more and go to a better resort. I would not recommend this to anyone.

Manuel and Julianne gave excellent service and the meals were extraordinary!! From the appetizers to dessert! Highly recommend

Just returned Nov 8th from Viva Azteca. From our arrival to our departure we were treated exceptionally well by all the staff at every encounter. They had lots of activities for all ages. We really enjoyed the aquafit classes with Cheryl from Canada! Lots of others did as well. The food at the buffet was wonderful, many, many choices. We ate at Xul-ha. Great atmosphere with impeccable staff and food! We also enjoyed access to the Viva Maya resort that's a short walk away. The area is gated so very, very safe for walking outside the resort.

I just returned from an amazing week at viva azteca. Shout out to the animation team for always keeping us active, especially Cheryl from Canada and her amazing aqua classes! Bar service at the pool was top notch and we loved all the theme nights at buffet. We especially loved the Xel Ha restaurant. We also went to the Maya and loved the Mexican restaurant. We loved being able to use both resorts. We have booked to return in April!