TripAdvisor Traveler Rating

Coming back to Óleo for the second time this year, we were excited and looking forward to another great trip — and Óleo did not disappoint. It truly exceeded our expectations! We stayed for five days and four nights and had an amazing time every single day. Rambo, the poolside entertainment host, was awesome. He interacted so well with the crowd and created a friendly, fun vibe all week. Every staff member was incredible and treated us with genuine respect. The food and drinks were also outstanding. For an all-inclusive, Óleo does a great job serving good food. Especially the pool side menu items. A special shoutout to the bartenders — Gerry and Armando at the pool bar were fantastic and always noticed when we needed another drink. Felipe at the lobby bar made the best espresso martinis and we were impressed by his bartending skills. At Hakka, Crispin made my friend’s birthday dinner a truly special experience and made us feel celebrated. We went to Hakka most of the time just to see him! Another big thank you to Fernando and Antonio, who always waved and said hello whenever we passed by — those small touches really stood out. We will definitely be back to Óleo and can’t wait to see all our favorite staff members again. 10/10 trip!

Incredible resort staff, who truly made our stay exceptional. Everyone was warm, welcoming, and always greeted us with a genuine smile. I would especially like to thank Luis from the Almar Restaurant for making my father’s birthday so special and memorable. Such a beautiful surprise!!! The attention to detail was outstanding, and the food was fantastic — the salmon was absolutely perfect. On another day, Yeselie and Iliana went truly above and beyond. They instantly fell in love with my baby and made every effort to celebrate our special occasion. They even fulfilled my son’s wish for ice cream on a Sunday, when the coffee shop was closed — finding a way to make it happen and bringing so much joy to my children. Thank you for such a warm welcome, exceptional service, and unforgettable moments. The staff truly makes this resort shine.

We stayed at Oleo for our honeymoon and, unfortunately, the experience was extremely disappointing. To begin with, the contact numbers provided were outdated, which meant we were unable to communicate any special requests prior to arrival. While the room was spacious, it lacked cleanliness. Even after housekeeping, the floors remained visibly dirty. The bathroom was particularly disappointing, with heavy limescale buildup on the taps and showerhead, giving the impression of poor maintenance. The food was the most serious issue during our stay. It was largely inedible, and I suffered from food poisoning for most of the trip, which significantly affected what was meant to be a special occasion. Service throughout the hotel was mediocre. On several occasions at the bar, we were ignored, and staff walked away without serving us, even after we had tipped. Additionally, the Wi-Fi was extremely unreliable, and the television frequently disconnected, making both unusable at times. We also requested a late checkout due to a late-night flight. This was asked several days in advance and followed up multiple times on the morning of departure. Despite this, the request was denied. Instead, we were offered continued use of our wristbands to access food throughout the day, food that had already made me ill. Overall, this was far below the standard expected for a honeymoon stay, and we would not recommend this hotel.

Had a super chill experience with a friend here! Celebrated with cake and sushi at Hakka with Crispin and David! Would def recommend.

Excellent staff . Beautiful location. Excellent room service. Alexa, Jacqueline and Kevin, Rocko and Mariano are excellent.