Óleo Cancun Playa reviews
TripAdvisor Traveler Rating
3600 TripAdvisor reviews
Spa Spectacular.
Sam M on Aug 28, 2026
Massage by Josefina was INCREDIBLE. I’m as relaxed as ever! Friendly staff overall, good prices, we will visit again.
Fransico
Edward S on Aug 16, 2026
Had a GREAT EXPERIENCE during our stay just because of our SERVER FRANSICO!!! He made sure my family had everything we ask for! This GUY is amazing goes above & beyond! We will be back! PAPI PAPI! ???? #ElMejorDeOleo Desde NYC
Fransico
Shannon B on Aug 16, 2026
Great time with with Francisco. Best waiter with food and drinks. Will come again.
Glass Served in Food - Worst Hotel I've Ever Seen
George B on Aug 15, 2026
Worst experience I've ever had at a hotel. There is an Asian themed restaurant at the hotel which seems great, unless you don't like being served glass in your food. I was given a Tikka Masala which contained large pieces of glass in it which I only found after chewing and nearly swallowing on it. I reported this to reception who told me to email their manager but the email they gave me was for the company that stopped operating this hotel months ago, so I've since been emailing their generic 'help' email which all I've been getting is 'we're looking into it'. This has now been going on for 3 weeks. Basically, they've tried fobbing me off with a none existent email address and are now hoping I lose interest and drop the case. AVOID THEM AT ALL COSTS.
Francisco
Melanie C on Aug 13, 2026
Francisco at the pool provided excellent service. Phillips made amazing drinks. They are very courteous and helpful! I love them??