TripAdvisor Traveler Rating

I had a great time at Granada, it’s close to the golf course and the ocean and a few steps away from many restaurants at the resort. The rooms are a bit older but they are very well looked after and all the staff at Granada are fantastic! The breakfast buffet is fresh and well looked after and the omelette egg bar is excellent as well. I especially loved the French toast and fresh fruit every morning with my coffee on the patio. Another great thing about Granada is it’s less busy than across the street and very quiet.

Hola people I stayed here from Saturday December 20 until Monday December 29 2025.Check in took a wee bit of time no complaints though since I was muchas gracias to get a complimentary=free Highest Level Red Bracelet that allowed me to access all four Resorts with no charge instead of just two.Room 3024 on the highest level was a spacious Room that had a Toilet & Shower ??+ all my necessary requirements Digital Room Safe,a bigger Bar Safe & a 50 TV that I didn't use because I couldn't stream Content from my Android phone on YouTube etc.I liked The Swimming Pool,Staff etc because it's a bit quieter than The livelier El Castilla.I had Argentine Ala Carte at The Grenada a Steak that was Delicious with another Meat Sandwich that was very good.Any negatives? None The Hotel Main Lobby is on The First Floor so if you want to bypass it use The Second Level connecting pedestrian causeway/overpass to walk over to The El Castilla you can.Next question would I give this First established El Cid Resort a passing Grade..si B++.Here's the thing I liked that but I also spent spent a little time at The El Cid Marina the most Modern of the 4 different of The four that is so nice in its layout.Yes it isn't in The Golden Zone like The Bunched Together/ connected El Cid Grenada, Castilla& Moro but with a transport Shuttle & a 15 to 20 minute free ride I might be tempted to stay there on my next stay in Mazatlan whenever that may be.Thanks again for a great experience..adios por ahora Alistair B.????

We had a beautiful breakfast with the swim group at El Cid Granada restaurant. The servers Fabian and Leticia were very accommodating & friendly. Thank you for the superior quality of food & service.

My husband and I go for 4 weeks every March. We took our family (9 of us) two years ago in November for a week. They enjoyed it so much we went back this year for 8 days. The restaurants are all great. The only issue was trying to book for all 9 of us at once. Sometimes I had to book for 5 and my daughter had to book for 4. Most of the time we were able to have tables moved together but it would be easier if we could arrange for that at the time of booking. El Patio breakfast buffet is excellent. Thanks to Leticia, Angelica, Fabian, Roscio, Lucero for their friendliness and assistance. Ruben at La Pergola is always great, he has a wonderful memory. Lydia at the Granada front desk helped arrange a dinner reservation for my granddaughter’s birthday. She is always helpful with everything. Thanks to Daniel for making sure our rooms were close together. Room 2019 hadn’t been cleaned under the bed on arrival but everything was okay after that. Room 2018 didn’t have hot water in the shower until after 8 each morning. I’ve already booked for my husband and me to return for our next visit. I still am not happy about paying the daily “resort” fee. I heard that was to cover parking, the gym and business centre, none of which we have ever used in our ~20 years of staying at the Granada.

The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful. The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful. The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful.