El Cid Granada Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.2
  • Service 4.4
  • Value 4.4

2295 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great place for dinner

Andres A on Jun 08, 2025

The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful. The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful. The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful.

TripAdvisor users rated this property 5 out of 5

Had a great time in Mazatlan!

EDL L (San Antonio, Texas) on Jun 07, 2025

My wife and I had a very good time and stay in Mazatlan. It was our first time vacationing in that particular area of Mexico. Three of our waiters (Ignacio, Adan, and Marco) were EXCELLENT! Also, we loved our one-bedroom suite, and our sunset views were amazing. We highly recommend the El Cid Moro.

TripAdvisor users rated this property 5 out of 5

Stay at El Cid Castilla in Mazatlan

Tammy H on May 28, 2025

The staff are excellent and very accommodating. El Cid Castilla resort was clean and well maintained. The food was good and the servers are friendly and aimed to please. Ivan Corona was one of the best waiters at this site. He does an excellent job and is very friendly. He remembers us from year to year. Cesear in the buffet area was also excellent.

TripAdvisor users rated this property 5 out of 5

Great vacation! Great service! Very friendly staff.

Kathleen O on Apr 12, 2025

We had a great vacation. Everyone was extremely friendly and helpful. We spent a lot of time at the El Patio restaurant at the granada pool. Jose Gonzalez was our server for most of the stay and he was excellent. He was always happy to see us and gave us great service at all times. We looked forward to seeing him every day and he made us feel like we were family/friends. He definitely helped make the experience more memorable and we will be back in the future.

TripAdvisor users rated this property 5 out of 5

One of the best trips I've been on!!!

echarri99 (Greenville, South Carolina) on Apr 02, 2025

Everything was amazing! The weather is wonderful, each location is beautiful, food and service is fabulous, and the quality of the staff is unparalleled. Stayed at Granada but frequented El Moro, Castilla, and Marina. The shuttle service between the locations is wonderful and makes Marina a quick ride away. Granada, El Moro, and Castilla are connected making each one minutes away and walkable. I am really missing the French toast- the best I've ever had! I'd like to recognize Luis at La Terraza and Freddy at Marina for their kindness and engaging conversations. Ready to return as soon as possible! Would love to make a yearly tradition!

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