El Cid Granada Hotel reviews
TripAdvisor Traveler Rating
2331 TripAdvisor reviews
Vacation at Mazatlan
Dave F (Saskatchewan, Canada) on Mar 10, 2026
Another nice vacation in Mazatlan, we have stayed at the Elcid hotel 22 times in the last 18 years, the hotel location is partly the reason. (beachfront, food, cleanliness, atmosphere etc.) But the main reason is the service from the waiters and waitresses of whom which we have now become friends with. I would like to give a special thanks to. Lobby bar: IVAN, YUKARY Breakfast: (La Pergula) CEASAR, FABIAN Lunch (La Alhambra) RUDOLFO SIAD Dinner (La Pergula) REUBEN, MANUEL And also LATISHA and RUBERTO (supervisors) Captain LUIS For the exceptional service. I hope the management of the Elcid hotel appreciates your service as much as we did. Thanks
Feels like family
Justina M on Mar 06, 2026
Everyone is always wonderful and when you’re here at el cid Castilla, you’re treated like family. Lobby bar supervisor Ivan Corona, all the waiters and waitresses throughout the resort had been amazing. Thai was our 12th year here and we look forward to coming back every year.
El Cid Castella Beach... Mazatlan
NorthStar10878958473 on Feb 10, 2026
Lots of daily activities offered such as Bingo, Black Jack, darts, bowling. Entertainment was better than we have experienced elsewhere. The Italian restaurant (a la carte) was very good and we strongly recommend this dining experience. Rooms were clean; however, we did have to request extra towels and face cloths. Staff are all friendly and accommodating. Overall our experience was great
Top notch experience
Kaite G on Feb 10, 2026
Had the best time! Staff was awesome and the city is amazing! Gerry is a great vibe! Went and visited the shrimp ladies! Loved playing the activities with everyone around the pool! Food was amazing!
Love Granada and the staff!
Drew N on Jan 07, 2026
I had a great time at Granada, it’s close to the golf course and the ocean and a few steps away from many restaurants at the resort. The rooms are a bit older but they are very well looked after and all the staff at Granada are fantastic! The breakfast buffet is fresh and well looked after and the omelette egg bar is excellent as well. I especially loved the French toast and fresh fruit every morning with my coffee on the patio. Another great thing about Granada is it’s less busy than across the street and very quiet.