TripAdvisor Traveler Rating

The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful. The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful. The food was excellent; Adan gave fantastic service. He was friendly, attentive, and super helpful.

My wife and I had a very good time and stay in Mazatlan. It was our first time vacationing in that particular area of Mexico. Three of our waiters (Ignacio, Adan, and Marco) were EXCELLENT! Also, we loved our one-bedroom suite, and our sunset views were amazing. We highly recommend the El Cid Moro.

The staff are excellent and very accommodating. El Cid Castilla resort was clean and well maintained. The food was good and the servers are friendly and aimed to please. Ivan Corona was one of the best waiters at this site. He does an excellent job and is very friendly. He remembers us from year to year. Cesear in the buffet area was also excellent.

We had a great vacation. Everyone was extremely friendly and helpful. We spent a lot of time at the El Patio restaurant at the granada pool. Jose Gonzalez was our server for most of the stay and he was excellent. He was always happy to see us and gave us great service at all times. We looked forward to seeing him every day and he made us feel like we were family/friends. He definitely helped make the experience more memorable and we will be back in the future.

Everything was amazing! The weather is wonderful, each location is beautiful, food and service is fabulous, and the quality of the staff is unparalleled. Stayed at Granada but frequented El Moro, Castilla, and Marina. The shuttle service between the locations is wonderful and makes Marina a quick ride away. Granada, El Moro, and Castilla are connected making each one minutes away and walkable. I am really missing the French toast- the best I've ever had! I'd like to recognize Luis at La Terraza and Freddy at Marina for their kindness and engaging conversations. Ready to return as soon as possible! Would love to make a yearly tradition!