All inclusive

Bahia Principe Luxury Esmeralda

Punta Cana 5.0

Overview

Bahia Principe Luxury Esmeralda, located beachfront and oriented to families, is reborn under the “Taino´s Soul” concept. A completely renovated hotel, with new facilities inspired by the Taino universe, and services and activities to make both children and their families happy. A hotel to share culture, essence and the best experiences in the hands of our attentive staff, whose only mission is for you to live a very special experience.

Rooms

570

Rooms

Junior Suite Deluxe
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • TV
  • Umbrella
  • Ceiling Fan

Junior Suite Deluxe Swim Up
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite Deluxe Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • Slippers
  • TV
  • Umbrella
  • Ceiling Fan

Amenities


Location

Address
Carretera Higuey - El Macao, Punta Cana, 23000, Dominican Republic

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.6
  • Rooms 4.5
  • Service 4.4
  • Value 4.4
TripAdvisor users rated this property 1 out of 5

Terrible, worst vacation , terrible service , sketchy , not safe, a burden , disgusting, the list could go on and on

Sam K on Dec 18, 2025

THIS PROPERTY SHOULD NOT BE OPERATING We paid ~$600 for an “upgrade” after staff promised broader access to hotels, buffets, and amenities. That was false. We were denied access based on wristband status. No substitutions, credits, or remedies were offered. The “upgraded” resort (Esmeralda) was worse than our original booking. The room was unsafe and poorly maintained: broken bathtub handle for days, exposed jet inlet that repeatedly pulled in my girlfriend’s arm, intermittent hot water, fridge that does not cool (staff said this was “normal”), loose sink fixtures, toilet door that does not close, and sliding door with no exterior handle. The property felt unsafe. Individuals wearing hotel employee badges openly offered illegal drugs. Badge-wearing staff repeatedly harassed us to buy items and would not take no for an answer. Golf carts speed through pedestrian walkways, forcing guests to move to avoid being hit. Service was unacceptable. At the only buffet we were allowed to use, staff often failed to offer drinks until meals were nearly finished. Staff were dismissive when issues were raised. When leaving, no one would transport us to the front, forcing a half-mile walk to meet our Uber. Avoid this property.

TripAdvisor users rated this property 4 out of 5

Very good but watch out for Mosquitos this time of yr

hose007 (Barrie, Canada) on Dec 18, 2025

Very well laid out resort, everything is close which is great for families. Pool was very dirty the first few days, it cleared up day 3 so not sure what the issue may have been. Caution around the pool, there is a strip of marble around the pool that is very slippery, saw several kids and adults slip on this area. MOSQUITOS!!!! They are brutal, little guys that you don't see until you observe the damage around your legs and ankles, maybe due to the fact its end of rainy season but they are nasty at dusk, no problem during the day. The hotel does try to control them with smoke bombing but not sure it helped. Food was good, Italian needs a menu refresh, most of the dishes were seafood related, Mongolian is very good and fun, buffet I would say a solid 7 out of 10. Overall, a very good resort.

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