Overview
Located in the paradise of Mexico's Riviera Maya on the Caribbean shore, Bahia Principe Grand Tulum's natural exotic surroundings create an adventurous resort with an array of family-friendly activities. This grand complex offers activities designed to keep guests entertained at the pools, on the beach or throughout the resort.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Guests staying at Bahia Principe Luxury Sian Ka'an, Bahia Principe Grand Coba and Bahia Principe Grand Tulum receive discounted golf at PGA Riviera Maya.
18 holes Championship Course, Twilight Championship Course and 9 Holes Executive Course.
Rates include:
Green fee with golf cart
2 bottles of water per person
24 practice balls.
Tee time reservations: contactcenter@pgarivieramaya.com
Guests of Bahia Principe Grand Tulum have access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant).
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
774
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 à la carte dinners for 7 night stays and 4 à la carte dinners for a 10 night stay per week (reservations required, dress code in effect, long pants for men)
- Free entrance to the discotheque in “Hacienda Doña Isabel” with local drinks included
- Non-motorized water sports (1 hour per person/day)
- Use of bicycles (1 hour per person/day)
- Kids club ages 4-12
- Access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant)
- Intro scuba lessons in the pool
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
- 1 king bed, and 1 sofa bed, or 2 double beds
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
One room with 1 king bed or 2 double beds, plus a double sofa bed in the other room. Each room with their own television, toilet and bathroom (one with bathtub and one with a shower).
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
Amenities
Lobby
Pool
Pool
Pool Bar
Waterpark
Waterpark
Kids Club
Kids Club
Theatre
Nightly Entertainment
Yucatan Restaurant
Tequila Restaurant
Thali Restaurant
The Grill
Gran Tortuga Restaurant
Spa
Weddings
Location
Reviews
TripAdvisor Traveler Rating
Two hour wait for food
tanniad2019 (Raleigh, North Carolina) on Jan 01, 2026
Complete and utter failure for an “all inclusive hotel.” Arrived after a long day of travel at 4pm to only be food option. The wait for food was over 2 hours. We were starving and there is nothing they could do as they only had one place open in the entire giant resort. The lack of staffing, urgency, planning or customer service is staggering. I have been to Mexico so many times and I have never had such a poor experience. I felt bad for the staff having to deal with so many angry customers, which is undoubtedly the result of very poor management and lack of planning.
No towels - Operational Failure
David K on Dec 31, 2025
No towels for thousands of guests. That alone is a major operational failure. This was our second stay, and I genuinely wanted to leave a positive review based on our prior experience. Unfortunately, this visit did not meet expectations. During our stay, the hotel ran did not have towels for guests. We were told a machine had broken, but there was no visible backup plan in place. For a resort of this size, especially during a peak New Year’s period, that kind of gap in basic operations is concerning. It felt like attention was heavily focused on New Year’s events, while essential guest needs were overlooked. Because of this, the overall experience was noticeably worse than our first visit, which is disappointing given how much potential this property has. I hope this was an isolated failure and that stronger contingency planning is put in place, because situations like this shouldn’t happen at a resort of this scale.
Vacation Offers
-
Up to two kids 2-12 years old stay free with a minimum 3-night stay at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay
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