Overview
Located in the paradise of Mexico's Riviera Maya on the Caribbean shore, Bahia Principe Grand Tulum's natural exotic surroundings create an adventurous resort with an array of family-friendly activities. This grand complex offers activities designed to keep guests entertained at the pools, on the beach or throughout the resort.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Guests staying at Bahia Principe Luxury Sian Ka'an, Bahia Principe Grand Coba and Bahia Principe Grand Tulum receive discounted golf at PGA Riviera Maya.
18 holes Championship Course, Twilight Championship Course and 9 Holes Executive Course.
Rates include:
Green fee with golf cart
2 bottles of water per person
24 practice balls.
Tee time reservations: contactcenter@pgarivieramaya.com
Guests of Bahia Principe Grand Tulum have access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant).
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
774
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 à la carte dinners for 7 night stays and 4 à la carte dinners for a 10 night stay per week (reservations required, dress code in effect, long pants for men)
- Free entrance to the discotheque in “Hacienda Doña Isabel” with local drinks included
- Non-motorized water sports (1 hour per person/day)
- Use of bicycles (1 hour per person/day)
- Kids club ages 4-12
- Access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant)
- Intro scuba lessons in the pool
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
- 1 king bed, and 1 sofa bed, or 2 double beds
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
One room with 1 king bed or 2 double beds, plus a double sofa bed in the other room. Each room with their own television, toilet and bathroom (one with bathtub and one with a shower).
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
Amenities
Lobby
Pool
Pool
Pool Bar
Waterpark
Waterpark
Kids Club
Kids Club
Theatre
Nightly Entertainment
Yucatan Restaurant
Tequila Restaurant
Thali Restaurant
The Grill
Gran Tortuga Restaurant
Spa
Weddings
Location
Reviews
TripAdvisor Traveler Rating
love it ??
Journey46363339880 on Jul 21, 2024
I really like this place. the staff are SO sweet, it has good drinks, tasty food and adorable little animals ???? it’s very hot here though, I recommend buying mini fans from the stores. the shows are cool too. but my favorite things are the racoon-like animals . oh my goodness, I really love them , they’re so cute ?? my only recommendation is that maybe we can have more cool air inside buildings , that would be awesome ???? I recommend this place for people who love tropical places ??
Masterclass on Terrible Customer Service
Cedric S on Jul 20, 2024
The worst experience that we've ever had at a Bahia Principe and the last time that we ever consider coming here. We're currently still at the resort, returning home midway this week. As adults, we used to always go to their Sian Ka'an resort which was fantastic. Now that we have a toddler, we had to find an alternative and this was it. Here's what you need to know if you want to come to Tulum: 1) There is no functioning A/C or fans operating in the buffet area (breakfast, lunch and dinner). My little daughter almost fainted a few times so parents with children beware. This is NOT a family friendly establishment. 2) Almost all power plugs in the lobby area are not functioning. 3) The room was not ready when we got here and when we finally did get it, it clearly has not been cleaned with pubic hair reside from the previous customers. We had to ask 3 times for a deep cleaning before it got done. 4) On the way to our unit on the ground floor there continues to be a paralyzing smell of sewage mixed with mineur. 5) Don't leave your food unattended. Why you might say? Well you have groups of birds and this ugly looking raccoon like animals going around the entire resort (including the seating area tied to the buffet) eating, fighting with each other and making very annoying noises. Windows are open, instead of fenced, allowing them in as if they lived here. 6) When I shared my concerns with the so called Manager at reception today (name is Kevin), instead of taking accountability for the overall situation and coming up with some kind of reasonable solution, he just kept talking about future maintenance plans. Their team chose not to prioritize the needs of their customers over their pocketbooks. Well I'll tell you that my pocketbook will close permanently to any Bahia Principe resort. 7). I'm having to constantly request more towels and water bottles every single night to account for the needs of our little one. 8) No service from the pool area. 9) Completely watered down drinks at any of the pool bars with limited and quickly depleting options. 10) Anything half decent at the buffet gets quickly used up on a first come first serve basis instead of having enough supply to effectively serve the massages. I'm not being picky; I'm referring to items such as grilled chicken, etc. This is the second time I've ever submitted this kind of terrible review my whole life. Hoping to help other fellow travellers avoid a money trap at Tulum and the browser Bahia Principe resorts. Again, your call to make but don't say that you weren't told about the deteriorating situation. Cheers.
Vacation Offers
-
One child 2-12 years old stays for free at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay
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