Secrets Maroma Beach Riviera Cancun
Playa del Carmen 5.0
Overview
Take a break from it all and escape to the Secrets Maroma Beach Riviera Cancun. This beautiful resort on Mexico's Eastern coast has everything to ensure a first-class vacation. The natural beauty of the region is second to none. 50km south of Cancun's downtown core, the Secrets resort is home to some of the most elegant coral reefs in the world. The private white sand beach stretches as far as the eye can see. All patrons are treated to luxurious suites, some of which have direct access to the colossal pool. At night, enjoy meals from all corners of the globe, from French, to Mediterranean to Mexican classics. The hotel staff hosts weekly stargazing beach parties, where telescopes and cocktails are provided. Get in touch with Mexican culture with complimentary dance lessons, which could come in useful while spending the night with your significant other.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
412
Inclusions
- Daily activities
- Round-trip airport transfers
- Welcome cocktail and cool towel
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Tropical view
- 1 king bed, or 2 double beds
- Tropical view
- Minimum 1 adult, maximum 3 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
- 1 king bed
- Pool or tropical view
- 1 king bed
- Pool or tropical view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Direct access to the pool
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- One à la carte beach club exclusive
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Jetted tub
- Mini-bar
- Smoke-free
- Double vanities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- In-room tablet
Preferred Club benefits include:
- Private Preferred Lounge
- Preferred Status and Amenities
- Concierge service
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary newspaper in room every day (English or Spanish)
- Free internet access in suite
- Free computer access in Preferred Lounge
- Upgraded mini bar service
- Upgraded bath amenities
- One à la carte beach club exclusive
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
| Type | Amenities | |
|---|---|---|
| Rendezvous | Bar, Lobby bar | Live music |
| Showtime Bar | Bar | |
| Sugar Reef | Bar, Beach bar | |
| Manatees | Bar, Swim-up bar | |
| Barracuda | Bar, Beach bar | |
| Revive Spa Bar | Bar | |
| Desires | Nightclub | |
| Palapa Beach Bar | Bar, Beach bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| World Cafe | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
| Portofino | À la carte | Italian | Dinner | Dress code |
| El Patio | À la carte | Mexican | Dinner | Dress code |
| Oceana | À la carte | Seafood | Dinner | Dress code, Exclusive to Preferred Club |
| Seaside Grill | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
| Himitsu | À la carte | Asian | Dinner | Dress code |
| Bordeaux | À la carte | French | Dinner | Dress code |
| Coco Café | Café | Coffee and Pastries | All day dining, Snacks | |
| Barefoot Grill | À la carte | International | Lunch | Dress code |
- Rooms: 412
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Jetted pools: 1
- Outdoor pools: 12
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Pool and wait service
- Art, Wine & Cheese
- Billiard Tables
- Giant Chessboard
- Foot Billiard Court
- Aqua Strong
- Aqua spinning
- Paddle Board
- Paella Cooking Experience
- Kitchen Tour
- Macrame classes
- Business centre available ($)
- Concierge
- Giftshop available ($)
- Meeting facilities available ($)
- Tour desk
- Car rental desk available ($)
Pool
Pool
Beach
Lobby
World Cafe
Bordeaux
Oceano
Seaside Grill
Himitsu
Coco Cafe
Rendezvous
Tequileria
Spa
Spa
Wedding
Meeting room
Theatre
Location
Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 4.9
-
Location 4.8
-
Rooms 4.8
-
Service 4.8
-
Value 4.6
The most wonderful hotel, country & people
Karen P on Dec 28, 2025
We came here for 2 weeks in November and had high expectations after seeing all the reviews and awards and it definitely lived up to every single one of them. The hotel, the room, the staff, the food, the service, the excursions everything about it was just perfect. We’ve been to other luxury 5 star hotels around the world (including other Secrets locations) and let me say that this is definitely the best one we’ve ever been to. They say the people and service can make or break a holiday and it definitely made ours. The staff at Maroma cannot do enough for you and are so friendly and love to have a chat. A special mention goes to Roberto & Sara in World Cafe (superior service and we had some great chats) and Oscar in Entertainments (brilliant Spanish lesson and bike ride) Our room and the view were exceptional, perfectly cleaned and stocked daily. The grounds and beach were beautiful. Such a lovely atmosphere and vibe. This isn’t a party hotel (which we loved) it’s a relaxing chilled vibe and we met some lovely people from all over the world. We tried all the restaurants and didn’t have one bad meal - all the food was delicious (also the cocktails here are amazing) and room service was great too. Mexico itself is a beautiful country. We did a lot of excursions including swimming with turtles, zip lines, atv’s, snorkelling in the reef, cenotes, speedboats in Cancun. Every trip was amazing and so were the locals. We loved this place so much and there’s so much more we want to do that we’ve booked to come back in Nov 26 - can’t wait to see you all again!
Couples Stay- review from the birthday girl
Tiffani D on Dec 27, 2025
I have been to Mexico several times, and I must say this is one of the best resorts we have stayed at. Angel, our 14th building concierge was amazing. I was celebrating my 40th birthday, and he had the room decorated and champagne and dessert delivered shortly upon our arrival. The beach was amazing, and splurging for cabanas was amazing. They even had the most enjoyable time share like experience we have ever done (thanks to Orlando for convincing us), and even Rho, the vacation sale team member, was kind and polite even after we turned down the offer. The food was amazing and didn't give all-inclusive vibes; a fresh grill was going by the pool every day. Our beach waiters and cabana concierges were amazing: Marco (bartender), Mauricio (cabana concierge), and Jose. Our favorite bartender was Lucia in the lobby bar (best passionfruit margarita) as well as Josue. As last day was a rainy one and Isabel and Omar, with the entertainment team, made bracelets for us to take home to our daughters while we waited for our flight. We did opt for the swim-up pool, but honestly, because it was cooler during our stay, we didn't use it much. They truly celebrated my birthday during each one of our dining experiences. The room was clean and without any issues. We did order room service once, and it was above average (I was able to order lamb!). The only con is we are in our 40s and this resort did feel like it was for a slightly older crowd (retirees), and on my actual birthday, while our amazing concierge Angel was off, his newer colleagues didn't fulfill my husband's birthday request for chocolate-covered strawberries and decorating the inside of the room. Otherwise, we had a great trip, and the only other contender now is Unico Hotel. After our last Unico return, we were so much more pleased with the service at Secrets Maroma
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