Sandos Playacar Beach Resort
Playa del Carmen 4.0
Active Advisories
The following restaurants at Sandos Playacar will be temporarily closed due to annual maintenance. The tentative reopening date is November 1, 2025.
- A la Carte restaurants, Asiana, Fogo De Janeiro, and El Gaucho for dinner.
- Gaucho Restaurant for breakfast.
- Riviera Blue for lunch.
These are all the restaurants in the family area of the resort.
Due to the restaurant closures, that Ocean Snack will extend its operating hours, remaining open until 8:00 p.m. during this time.
The resort still offers the following world class options for dining:
- The aforementioned Ocean Snack - casual dining for lunch, no reservations required
- Chayita - casual dining for lunch and dinner, no reservations required
- Festival - buffet for breakfast, lunch and dinner, no reservations required
- Le Gourmet - a la carte dinner, reservations required
- Gourmex - a la carte dinner, reservations required
- IL Piemonte - a la carte dinner, reservations required
- Room Service - 24 hour in suite dining
All efforts will be made to minimize any impact to guests during this time.
Overview
This spectacular beach front resort is nestled between an incredible half mile stretch of pristine, white sand beaches and a championship golf course designed by Robert Von Hagge. The resort is the ideal getaway for families, couples and friends, with plenty of activities to keep everyone entertained, day or night. From the Kids Club, Spa indulgences, dancing the night away at the Disco or simply lounging on the beach or poolside, Sandos Playacar Beach Resort has it all for the perfect holiday.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
819
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club (18+) amenities:
This adults-only section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Hacienda section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed
- Jungle view
- No more than 3 guests in the room
- 1 king bed
- Jungle view
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Pool and beachside activities
Kid's club
- Open daily
- Programmed games, crafts and activities
Teen club
- Open daily
- Programmed games, crafts and activities
- With arcade games, mocktail bar and dancefloor
- Children ages: 2 to 12
| Type | Amenities | |
|---|---|---|
| La Plaza Bar | Bar, Sports bar | |
| Riviera Lobby Bar | Bar, Lobby bar | |
| Swim-up Bar | Bar, Swim-up bar | |
| La Mision Disco | Nightclub |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Festival Grand Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
| Il Piemonte | À la carte | Italian | Dinner | Reservations required |
| Blue Moon | International | Snacks | ||
| Le Gourmet | À la carte | French | Dinner | Reservations required |
| El Gaucho Steakhouse | À la carte | Grill/steak house | Dinner | Reservations required |
| Asiana | À la carte | Oriental | Dinner | Reservations required |
| Fogo de Janiero | À la carte | Brazilian | Dinner | Reservations required |
| Gourmex | À la carte | Mexican | Dinner | Reservations required |
| Cupcake Café | Coffee and Pastries | Snacks | ||
| Chayita | À la carte | Mexican | Dinner, Lunch | Reservations required |
| Oceanfront Snack | Buffet | International | Breakfast | Adults only |
| Oceanfront Snack | Buffet | International | Lunch |
- Rooms: 819
- Fitness centre: on site
- Sauna steam room available ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Yoga
- Spin Class
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 4
- Outdoor pools: 9
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 1 Select Club pool (for Select Club Adults Only guests)
- Pickleball courts
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Car rental desk available ($)
Family
Beach
Bike
Chayita
Cupcakes
Entertainment
Festival
Gym
Grounds
Kid's Club
Golf
Pool
Slide
Pool
Rodizio
Spa
Teen Club
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.4
-
Location 4.5
-
Rooms 4.1
-
Service 4.3
-
Value 4.1
The best restaurant at Sandos Playacar
Kesha A (Knoxville, Tennessee) on Dec 12, 2025
Carlos was amazing, the Services were above and beyond. Highly recommended. Even the hostess Beatriz went above and beyond for us. Go to Fogo Brazilian restaurant.
Amazing!
Deanna S on Dec 12, 2025
Miriam and Jose are amazing in the Avenue Bar! The best bartenders at Sandos! Visit them! Always a smile and truly the best service!
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