All inclusive

Sandos Playacar Beach Resort

Playa del Carmen 4.0

Learn about all active advisories related to this hotel

Overview

This spectacular beach front resort is nestled between an incredible half mile stretch of pristine, white sand beaches and a championship golf course designed by Robert Von Hagge. The resort is the ideal getaway for families, couples and friends, with plenty of activities to keep everyone entertained, day or night. From the Kids Club, Spa indulgences, dancing the night away at the Disco or simply lounging on the beach or poolside, Sandos Playacar Beach Resort has it all for the perfect holiday.

Added value

Exchange privileges between Sandos Caracol Eco Resort and Sandos Playacar Beach Resort.  Guests of either property have access to the services and amenities of both properties.  Limited day passes are available, day passes must be booked in advance, a la carte restaurants are not included in exchange, transportation between properties is not included.  Additional restrictions apply, please contact hotel front desk for full details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

819

Rooms

Select Superior - Adults only
334 square feet
  • 1 king bed, or 2 double beds
  • Garden or Pool View
  • No more than 2 guests in the room
Select Superior - Adults only
334 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Select Club (18+) amenities: 

This adults-only section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.

Select Ocean Front - Adults only
322 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 2 guests in the room
Select Ocean Front - Adults only
322 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Select Club amenities: 

This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.

Hacienda Junior Suite
388 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 5 guests in the room
Hacienda Junior Suite
388 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV

Riviera Family Junior Suite
559 square feet
  • 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
  • Garden or Pool View
  • No more than 5 guests in the room
Riviera Family Junior Suite
559 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Select Club amenities: 

This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.

Amenities

Location

Address
Paseo Xaman-Ha Manzana 1 Lote 1, Fracc. Playacar, Playa del Carmen, Mexico
59 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

First time

Sherpa49651185227 on Sep 23, 2023

My husband and I have never been to Mexico or to an all inclusive. It was an amazing experience. Gincarlo with entertainment was an absolute pleasure to get to know. Yamilet was a server at Il Piemonte was the sweetest. And Carlos (Royal elite) and Lore (guest services) were very knowledgeable and extremely helpful. The entire staff was notably remarkable. They were always willing to help us learn Spanish and helped us relax and enjoy ourselves. Can't wait to bring the rest of the family back!

TripAdvisor users rated this property 3 out of 5

THI PLACE HAS GONE DOWNHILL

Mexicoorbust9 on Sep 18, 2023

I have been going to the Sandos since the mid-90s and bought into the timeshare program which worked for us at the time we had smaller kids and it's a kid-friendly place. We usually go every year but because of the greatest hoax ever we had to skip a couple of years as soon as we were able to travel again in 21 we went Standards were still great food was good atmosphere was great as well. Well, my kid got out of the Marines and I decided to go with him. Well ck it was great our room was in the original building in the front by the beach well those rooms haven't been updated STILL the A/C is awful in the room and the fan doesn't move the air around enough, I went to the royal elite desk and they just yes you to death and there is any so many time you can complain about it before you just have to deal with it. Now the food has really gone downhill the only two places that we could eat the food were the Mexican Restaurant and the Steak place. anything from the buffet is gross I understand that it got to be hard to cook like that but everything was either burnt or undercooked. the French restaurant was my favorite place to go I ordered the duck, and it was so bad I took one piece of it and spit it out. We wound up eating at the only place that we could stomach which was the burrito place and they only have 1 person working that place so the line was to the door most nites where it took you an hour to get one. There were so many issues with the property itself BUT ALL the workers are still amazing. in closing its time to move on from the SANDOS playa car

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