All inclusive

Sandos Playacar Beach Resort

Playa del Carmen 4.0

Overview

This spectacular beach front resort is nestled between an incredible half mile stretch of pristine, white sand beaches and a championship golf course designed by Robert Von Hagge. The resort is the ideal getaway for families, couples and friends, with plenty of activities to keep everyone entertained, day or night. From the Kids Club, Spa indulgences, dancing the night away at the Disco or simply lounging on the beach or poolside, Sandos Playacar Beach Resort has it all for the perfect holiday.

Added value

Exchange privileges between Sandos Caracol Eco Resort and Sandos Playacar Beach Resort.  Guests of either property have access to the services and amenities of both properties.  Limited day passes are available, day passes must be booked in advance, a la carte restaurants are not included in exchange, transportation between properties is not included.  Additional restrictions apply, please contact hotel front desk for full details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

819

Rooms

Select Superior - Adults only
334 square feet
  • 1 king bed, or 2 double beds
  • Garden or Pool View
  • No more than 2 guests in the room
Select Superior - Adults only
334 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Select Club (18+) amenities: 

This adults-only section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.

Select Ocean Front - Adults only
322 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 2 guests in the room
Select Ocean Front - Adults only
322 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Select Club amenities: 

This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.

Hacienda Junior Suite
388 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 5 guests in the room
Hacienda Junior Suite
388 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV

Riviera Family Junior Suite
559 square feet
  • 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
  • Garden or Pool View
  • No more than 5 guests in the room
Riviera Family Junior Suite
559 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Select Club amenities: 

This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.

Amenities


Location

Address
Paseo Xaman-Ha Manzana 1 Lote 1, Fracc. Playacar, Playa del Carmen, Mexico
59 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

With kids , don't coming here, terrible experience

Heleno R on Mar 02, 2024

Terrible experience with kids, the most of part in resort is only adults, the most of bars also. Restaurant with Terrible food and same during 1 week. I got in some moments even cold. The snacks close to the pool only hamburger, hot dogs and not too much as this. When you're on beach, if would drink, need go to the pool bar. The room was closed the reception, this is so far from pools and beach, need take a longest golf car, he always full and people not polite, passing in front of you, and mostly without kids in the pool kids. Don't like the service guests, when don't have a answer that you don't like, don't try find another solution. In the booking restaurants forget in the 3 first days, all booked, if you arrive as me in the middle of week, worst. All fun and music only in "only adult " , in kids nothing nothing. So if you have kids, don't go to this resort.

TripAdvisor users rated this property 4 out of 5

Excellent beach, excellent dining choices, but marginal alcohol, if you are not a Royal member

rehley (Minneapolis, Minnesota) on Mar 02, 2024

This is a very large and very beautiful property. However, it is sort of a bipolar place. On one hand, although the beach lunch, food selection is the average at best, overall it had the best food we ever had at an all inclusive in Mexico! There are 6 ala carte restaurants and we had no problem getting a reservation at each one of them during our week and they were all good. The steak was by far the best steak I’ve ever had in Mexico, it is clearly USDA steak and the Brazilian steakhouse has steak just like you would get at a Fogo or etc. in the US. They have a fast food type Mexican restaurant very much like a Cchipotle that was excellent and the cupcake café had excellent cupcakes and coffee. We visited it every day and missed it immensely after we left. The beach is absolutely stunning/astonishing and huge and was particularly better than expected because there was no seaweed whatsoever > zero. I know this is something that Resorts can’t control but we had been to Playa Del Carmen 3 years in a row before this trip and although we hadn’t stayed at this resort, we stayed at Resorts right beside it and the seaweed was super problematic. Not this year in January at least. Plus the beach is very swimmable for anyone with a very gradual, sloping entrance, minimal wave action, no rocks, and Clear water. The one downside of the resort which netted the bipolar comment was that all the pool bars unless you were a Royal member had marginal alcohol. It didn’t seem to fit at all with the great food selections which was outstanding. We are tequila fans And we rejoiced when the pool bars served 100 Anos in our drink, which is a marginal tequila at best, and we felt like we hit the lottery when we were served Centinario, an average tequila, but mostly they pushed their rail tequila which I hadn’t heard of,Jada butane like flavor, and which we literally saw at the grocery store for 80 pesos (less than five dollars) for a 1 GALLON bottle. It just didn’t fit at all with The dining choices (!?!). I think what they are doing on the alcohol is trying to push you to the Royal club level and if you pay for that, then you get better drinks. One way to get around it a bit for the evening is to go to the lobby bar which has better alcohol choices and is a really nice relaxing place. The resort also has an excellent gym with reasonable hours, and since the property is so large, you get a lot of good walking in, but if you don’t want to walk, they have tram like vehicles that get you all over the property and you don’t have to wait for very long. Overall, I definitely recommend the resort, especially for the food and the beach, but they have an opportunity to get much better on the alcohol

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