TripAdvisor Traveler Rating

Wow absolutely stunning beach. Room was ok yes dated but it was no game changer. Food good and always enough places to eat at for a change. Big shout out to all the bar staff they were excellent with a great selection of cocktails and even for drinks not on the menu. I can also recommend the Scuba team on site they were fantastic. Great entertain team. We had a wonderful trip so thank you.

Somehow I lost my old Trip Advisor Account and am now starting over. This will be a longer review and as detailed as I can remember. We are currently spending our next to last day on property, having booked a 9 day vacation. The airport was clean, air conditioned and efficient when we arrived. Out the door, across the street and to the right is the Sandals desk. A couple minutes after checking in at the outside desk, you're on your way to the resort. We are staying in the Caribbean Beachfront Butler Rondoval, in Room 304. They say in Real Estate, "location location", well it's located steps away from the sand, with awesome views of the ocean. It's an older room, but the air conditioner worked great, the bed was super comfortable and it was centrally located to everything on the property. Highly recommend! The room is near a walkway, which some complain about, but we enjoyed seeing other guests, and more importantly, the wonderful Sandals Staff, who always seem to greet you with a smile, and usually have a moment to chat. Speaking of some of the Playmakers..... The GM of the Property, David Latchimy, is 3 things...professional, visible, and just a heck of a nice man, who my Wife and I were most fortunate to be able to speak with several times during our stay. He was open and honest, in regards to our pros and cons about the stay, and shared upcoming renovation plans with us. It was a pleasure to receive our Diamond Staus with him at the Returning Guest Dinner. Another Manager, Nico, was also very visible and just a super cool guy. I had an outstanding conversation with him, and some of the other Managers at the Diamond Luncheon while on Property, which was a nice way to meet other travelers, and also speak to the Leadership team in an extremely relaxed setting We had Butler Service, and had the team of Daren, Shawn, and Dionne. Wonderful service and we will request this team again, when we return in 2027. My Wife and I also were able to meet, and speak with Astrid, the Butler Manager. Joy at the Caribbean Swim Up Bar is a "Superstar", and an awesome human being! If you only stay at the larger Mediterranean Pool, and don't venture out to see her...well it's your loss. The following individuals stood out and helped make our stay memorable: Terry-Ann at the Bayside (super friendly and helpful), Claudine, the Manager at the Drunken Duck (treated us as family), Mickel, a Server at the Drunken Duck (friendly and attentive), Cathy at Eleanors (will miss our morning chatscand her warm smile), Ashell from Kimonos/Soy Bar (another star of the property), Keisha who works at the Red Lane Spa, Markiela, who attended to our room, and last but not least, Sandy and Shellon, who helped us book future trips to Grenada and back to this gem of a property in the next 2 years. Also, again, our Butler Team of Daren, Shawn and Dionne were fantastic. The property is immaculate and the beach is just beautiful. Raked everyday, clean, and the water is clear and free of seaweed. No need for water shoes here!Plenty of chairs, with umbrellas, but beware, there might be a crazy guest here and there, who will try and commendeer multi loungers/umbrellas, and who will show up to use sparingly. Security Guards are contracted out, and not Sandals employees. My Wife and I observed several "resting their eyes" during our stay, which I brought up to Management. Having said that, we felt completely safe on the beach and property. You will get the occasional vendor walking through the beach selling their products and they are almost 100 percent not a bother. A couple of them did become a little pushy, trying to have us give them beers from our cooler. The grounds are clean and the trees, plants, flowers, and shrubs are extremely well maintained. The employees that tend to this area are happy to educate you on the types of foliage if you ask. There are cats here, and if you don't like cats, they won't bother you. But, if you do, they'll make contact with you, while out and about and in the vicinity of your room. Allegedly they like milk, chicken and steak and love being petted. They appear to be healthy and well cared for. The restaurants we ate at were: Bayside, Kimonos, Eleanors, Soy, and Mario's. We also ate at the Returning Guest Dinner and the Diamond lunch. Our favorites were the Bayside for Dinner and Eleanors for Breakfast. We have been to Beaches Negril, Sandals Southcoast, and Montego Bay prior, but Sandals Antigua is, in our opinion, hands down the best. The service and politeness of the staff, the property and ocean and the way the small details and attention to detail are carried out is the reason why. Don't believe some of the negative reviews, as if you really have issues with this resort, just stay home and don't travel, because yes there are some extremely minor issues, but they are not even worth mentioning. Generally if you're polite and positive, you'll receive the same back in kind. Enjoy your stay here at this phenomenal property. We will be back soon.

3rd Sandals experience. After reading all of the positive reviews, we were absolutely excited about Sandals Grand Antigua. Pretty long wait to be shown to our room. Not the normal happy, efficient welcome we have received at other Sandals. We stayed on the Mediterranean side, club level, oceanview. Room was nice and the view was beautiful. Other than the vendors, the beach was beautiful. The most disappointing part of this Sandals experience was absolutely the staff. Almost all, restaurants and bars in particular, acted as if you were bothering them by ordering a drink or even being there. Was absolutely different from the Bahamas and Dunn's River. We were looking at booking St Lucia next year, but have decided to look at other options. Very disappointing trip. Also, if you don't like mangy cats wandering past you constantly, look for a different Sandals.

This was our first Sandals experience. We really enjoyed the all inclusive no kids atmosphere. It was so relaxing and chill. The breakfast buffet was really tasty with a lot of choices; probably the best french toast I've ever had. The dinners at the restaurants were pretty good. Ehat they called Southwestern and TexMex was neither but still good. We found out that we were pool people on this vacation. We went during the off-season so there was room at the very large pool even though we didn't get there till around 10am. There was pizza and hotdogs during the day for lunch. You could walk over, get a snack and go back to your pool lounger to eat it. During the week we were there, we did a couple excursions thru TripAdvisor. This was the one thing I didn't like about the resort offerings. The excursions were essentially the same as on TripAdvisor but they were 30% more expensive. The room was clean and the daily room services were very nice. I would absolutely take a Sandals vacation again.

This resort has the friendliest and professional staff of any resort we have been to. The resort is stunning and sits on beautiful beaches. We will return. The entertainment and food was also great. We enjoyed every minute of our trip!!!!!!