TripAdvisor Traveler Rating

They need to have more diversity of food to avoid the same offer every day and make sure the food tables are full of the time. Also the quality of the food would be better.

Don't book your vacation here. This is my 2nd time, but will be my last. Subpar service and always expecting a "tip", was told the only way to give us the nice room is to pay because it's Thanjsgiving week, or upgrade our first club memberships to 2 bedroom memberships, niw why would I upgrdae my contract if they can't even give me the service that I paid for according to my contract? If you decide to go to this resort, do yourself a favor and don't ever buy the OVC timeshare which I paid $30K for.

Not sure if it was only us ,but had to order food everyday day as had no options that we could use Breakfast was good only if chef listened to you , one day chef was I don’t make omelets with salt and pepper Try calling the room service if you got through and if you did the wait patiently for what you asked as it may take time For an all inclusive hotel This hotel was complete waste of money as on many occasions when we asked or basic things like plate , spoon , water and some fruit we were told NO For POOL you paid 20 pesos , I was like Why No options for teens to play Shops in resort be careful once you buy something and want to return after 30 seconds sorry can’t do it as system does not allow Dollar exchange was complete rip off

Great beach and service at bars. Maintenance not told in advance of a Holiday with painters killing our beach front vibe. Food is not very good as they didn’t even show up once.

Room views are amazing. Beds are great. Place is worn out and it was the worse food any of us had ever eaten and I was in the military. This place needs a complete overhaul.