All inclusive

Secrets Aura Cozumel

Cozumel 5.0

Overview

Secrets Aura Cozumel, the only All-inclusive Adults Only Resort in Cozumel Island, Mexico. Located just 15 minutes from Downtown Cozumel and 20 minutes away from Cozumel International airport (CZM).

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

266

Rooms

Junior Suite Pool View
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Suite Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Junior Suite Pool View Swim-up
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Suite Pool View Swim-up
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Junior Suite Ocean View
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Preferred Club Junior Suite Pool View
750 square feet
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Preferred Club Junior Suite Pool View
750 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Preferred club amenities include:

  • Private club lounge, preferred status and amenities
  • Concierge services
  • Daily continental breakfast service in Preferred lounge
  • Fine liquors in the Preferred lounge
  • Complimentary internet access in room or suite
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • Spa access
  • Bordeaux restaurant open for breakfast
  • A welcome bottle of wine, tray with variety of fine cheeses and souvenir*
  • A mimosa breakfast served in bed*
  • Use of hydrotherapy circuit at the Secrets Spa
  • Free Laundry 2 pieces per stay (no dry cleaning)

        *To be arranged with concierge

Preferred Club Junior Suite Ocean View
750 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Preferred Club Junior Suite Ocean View
750 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Preferred club amenities include:

  • Private club lounge, preferred status and amenities
  • Concierge services
  • Daily continental breakfast service in Preferred lounge
  • Fine liquors in the Preferred lounge 
  • Complimentary internet access in room or suite
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • Spa acces
  • Bordeaux restaurant open for breakfast
  • A welcome bottle of wine, tray with variety of fine cheeses and souvenir*
  • A mimosa breakfast served in bed*
  • Use of hydrotherapy circuit at the Secrets Spa
  • Free Laundry 2 pieces per stay (no dry cleaning)

          *To be arranged with concierge

Junior Suite
550 square feet
  • 1 king bed
  • No more than 2 guests in the room
Junior Suite
550 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Amenities


Location

Address
Carretera Costera Sur KM 12.9, Zona Hotelera Sur, Cozumel, Mexico
6 km from CZM airport

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.9
  • Location 4.3
  • Rooms 3.7
  • Service 4.1
  • Value 3.5
TripAdvisor users rated this property 4 out of 5

Glad we took the risk and stayed

telmcg (Atlanta, Georgia) on Jun 14, 2025

It is a shame to see so many rate this resort so harshly. Based on what we read before arriving, we thought we were headed to a dump. Far from it. Could the resort use some minor upgrades? Sure, and those are planned for once the neighboring former Sunscape is updated and converted to a Dreams, but Secrets is no heap of trash. The pools are clean and well-maintained and all the pool and beach furniture is in excellent shape. We never had an issue with lack of beach towels or poolside chairs. We were in building 41, which was in good condition. We had no problems with hot water; the housekeepers were reliable and the mini bar was fully stocked every day. The only issue we had in our room was that the coffee machine did not work, but it was fixed the same day we brought it to housekeeping’s attention. The staff are amazingly friendly, greeting you and smiling even when passing them on the grounds. From the bellhops, concierges, housekeepers, bartenders — everyone — they all live up to the famous Mexican hospitality. David at the Preferred Pool was great, as were the gentleman at the Sky Lounge and Leslie and Jesus at the front desk. The restaurants were fine but the food could be a little hit and miss. If you find Raymundo, he will stir you in the right direction, both with the restaurants’ good selections but especially the wines. We had some amazing Mexican wines thanks to Raymundo. He even had us try Ollio on the neighboring Dreams property. Yuriana at Bordeaux was a delight; I wish I could remember the servers name during lunch at Market Cafe because she was a gem. We have stayed at several Secrets, and I think this was one of our favorites, right up there with the one in Saint Martin (which is now being remodeled). We met a couple who had been returning for a decade, and that should tell you a lot, especially since they could stay anywhere. In fact, we’re considering returning next year, too. It was an all around pleasant experience for the entire week. If you were born with a silver spoon in your mouth or normally stay at Four Seasons, maybe it won’t meet your expectations, but it is far from the dump some of these reviews make it out to be. We interacted with many guests, and none had any complaints. In fact, we met one couple from Dreams that complained about not having hot water over there and another guest who was moving to Secrets from Dreams because of it being too loud.

TripAdvisor users rated this property 2 out of 5

Not worth the Money

Brenda L on Jun 14, 2025

The rooms and staff were wonderful. However, the Resort itself was in need of repair and unkept. The pool area was dirty and there were broken umbrellas and chairs. The pool bar closed at 6pm on Friday night. The food was not very good and the restaurants that we were supposed to have access to according to the website were rotated so half of them were closed every other night resulting in less food choices and long wait times. Others were only open to "preferred guests". Buffet restaurant was located at their sister property next door which was quite a walk. Not all areas of the Resort were available to all the guests. There were areas, restaurants and bars that were only open to guests who paid an upcharge to be designated as "preferred guests". Beach chairs and umbrellas were broken. Pool was dirty and in disrepair. The cost of this all inclusive is not worth it and I will not be returning.

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