Secrets Aura Cozumel
Cozumel 5.0
Overview
Secrets Aura Cozumel, the only All-inclusive Adults Only Resort in Cozumel Island, Mexico. Located just 15 minutes from Downtown Cozumel and 20 minutes away from Cozumel International airport (CZM).
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
266
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Mini fridge
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Located on floors 2 to 3
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Mini fridge
- Patio
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Preferred club amenities include:
- Private club lounge, preferred status and amenities,
- Concierge services,
- Daily continental breakfast service in Preferred lounge,
- Fine liquors in the Preferred lounge,
- Complimentary internet access in room or suite,
- Upgraded mini-bar service
- Upgraded bath amenities
- Spa access.
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Preferred club amenities include:
- Private club lounge, preferred status and amenities,
- Concierge services,
- Daily continental breakfast service in Preferred lounge,
- Fine liquors in the Preferred lounge,
- Complimentary internet access in room or suite,
- Upgraded mini-bar service
- Upgraded bath amenities
- Spa access.
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Concierge service
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Amenities
- No elevator.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Desires | Bar, Music lounge | |
Manatees | Bar, Swim-up bar | |
Preferred Club Swim-Up Bar | Bar, Swim-up bar | |
Rendezvous | Bar, Lounge | |
Sky Bar and Sushi | Bar | Open air |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Internet
- In room wired
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Barefoot Grill | À la carte | International | Lunch | Dress code |
Bordeaux | À la carte | French | Dinner | Dress code |
Coco Café | Café, Snack bar | Coffee and Pastries, International | Breakfast, Snacks | |
Gohan Sushi Bar | À la carte | Sushi | Dinner | Dress code |
Market Cafe | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
La Cava | À la carte | International | Dinner | ($), Dress code, Reservations required |
Oceana | À la carte | International | Dinner | Dress code |
Windows | À la carte | International | Dinner, Lunch | Dress code |
- Rooms: 266
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit
- Specialty dietary menus
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit https://www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Adults only pools: 3
- Jetted pools: 1
- Outdoor pools: 3
- Cabanas: Included
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Ping pong
- Catamarans
- Kayaking
- Yoga
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Tour desk available ($)
- Jewelry store available ($)
- Coffee shop available ($)
- Deli/market available ($)
- Clothing store/boutique available ($)
Pier at night
Beach
Preferred Club beach
Pool by the beach
Dinner on the pier
Pool
Pool
Gym
Spa
Pool bar
Preferred Club
Market Café
Oceana
Wine cellar
Desires
Coco Café
Plaza
Windows
Bordeaux
Sky Bar
Lounge
Wedding Facilities
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.0
-
Location 4.5
-
Rooms 4.0
-
Service 4.0
-
Value 3.5
Customer Service Could be Better
Freedom22386143788 on Apr 27, 2024
The snorkeling at Secrets Aura Cozumel is very good and one of the main reasons we stay there. This was our third time to stay and noticed the customer service in some of the restaurants was not as good as in the past. Mainly in Oceana. On this visit some of the restaurants would close for evening dinner which resulted in long waits at the restaurants that were opened. On two occasions we waited 45 minutes to an hour. The waiters seemed overwhelmed which resulted in poor customer service. We also encountered this at lunch in Oceana which was open for Preferred members only. We had gone for lunch a couple of times but on one occasion we were given a very rude waiter and decided not to go back for lunch even though the food was very good. We didn't have any problems with any of the other restaurants. Some of the staff understand good customer service which was very appreciated. Unfortunately bad apples can ruin the perspective of the whole bunch.
Not a great experience
AZmom2boys on Apr 27, 2024
Based on reviews I expected more from this resort. They did not pick us up from the airport although we arranged it through the resort. It took over an hour to check in. The food was a disappointment. The guy at the airport sells me some sort of a timeshare or membership lunch without telling me that’s what he is selling. So I got swindled out of $50 which was annoying. I explained to supervisor at the resort but he didn’t really care. No refund for missed shuttle, no refund for fake excursion. I ended up paying twice and doing it on my own. Not a great experience for our 20th Anniversary. The location is nice, the beach was lovely and the property was clean and quiet. All of the employees were very nice.
Vacation Offers
-
Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
Punta Cana, Cancun, Montego Bay, Riviera Maya, St. Martin – St. Maarten, Cozumel, Huatulco, Puerto Vallarta, Liberia, Los Cabos, Curaçao, Ixtapa, Puerto Plata
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.