All inclusive

Secrets Aura Cozumel

Cozumel 5.0

Overview

Secrets Aura Cozumel, the only All-inclusive Adults Only Resort in Cozumel Island, Mexico. Located just 15 minutes from Downtown Cozumel and 20 minutes away from Cozumel International airport (CZM).

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

266

Rooms

Junior Suite Pool View
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Suite Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Junior Suite Pool View Swim-up
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Suite Pool View Swim-up
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Junior Suite Ocean View
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Preferred Club Junior Suite Pool View
750 square feet
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Preferred Club Junior Suite Pool View
750 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Preferred club amenities include:

  • Private club lounge, preferred status and amenities
  • Concierge services
  • Daily continental breakfast service in Preferred lounge
  • Fine liquors in the Preferred lounge
  • Complimentary internet access in room or suite
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • Spa access
  • Bordeaux restaurant open for breakfast
  • A welcome bottle of wine, tray with variety of fine cheeses and souvenir*
  • A mimosa breakfast served in bed*
  • Use of hydrotherapy circuit at the Secrets Spa
  • Free Laundry 2 pieces per stay (no dry cleaning)

        *To be arranged with concierge

Preferred Club Junior Suite Ocean View
750 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Preferred Club Junior Suite Ocean View
750 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Preferred club amenities include:

  • Private club lounge, preferred status and amenities
  • Concierge services
  • Daily continental breakfast service in Preferred lounge
  • Fine liquors in the Preferred lounge 
  • Complimentary internet access in room or suite
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • Spa acces
  • Bordeaux restaurant open for breakfast
  • A welcome bottle of wine, tray with variety of fine cheeses and souvenir*
  • A mimosa breakfast served in bed*
  • Use of hydrotherapy circuit at the Secrets Spa
  • Free Laundry 2 pieces per stay (no dry cleaning)

          *To be arranged with concierge

Junior Suite
550 square feet
  • 1 king bed
  • No more than 2 guests in the room
Junior Suite
550 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV

Amenities


Location

Address
Carretera Costera Sur KM 12.9, Zona Hotelera Sur, Cozumel, Mexico
6 km from CZM airport

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.9
  • Location 4.3
  • Rooms 3.7
  • Service 4.1
  • Value 3.5
TripAdvisor users rated this property 4 out of 5

Amazing staff

cindyhZ1326KV (Vancouver, Washington) on May 05, 2025

The resort itself wasn't the best. It definitely needed some upgrades. What was impressive was the staff. We ate most of our breakfasts at Market Cafe Rosana, Kenia, Mario, Gaspar, Elizabeth, Ricardo and Albertos, they are what brought us back. Also Medalia Secrets "Entertainer" Raul. Was great. He made our pool volleyball game, and pool bingo fun. I would come back for the staff alone ????

TripAdvisor users rated this property 2 out of 5

Not worth the cost

chungimo (Dallas, Texas) on May 05, 2025

Overall, the experience was fairly poor - the food was the worst I've ever had in an all-inclusive. It's a fairly low bar at all-inclusive resorts to begin with but this Secrets Aura found a way to disappoint me. Reading past reviews - I thought some may had been over exaggerated or hyperbolic - definitely not the case. The room had stains on all fabric, the room was musty, and the AC made loud noises constantly. Our sink ended up leaking over our bathroom floor and others in our party had similar situations happen with their sink or tubs throughout our stay. The door did not seal and led to hearing everything happening outside our room in the hallway. We had booked the swim up - ocean view premier club room. The premier club option was a bit laughable, separate check-in location and premier bar and snacks - about the same you would expect at an airline lounge. The cold foods were just sitting out though and uncovered with flies in the building. The food at Oceana restaurant on resort was awful. Most food we had during our stay was either bland, stale, or overcooked. Multiple days we attempted but found going off resort led to better options defeating the purpose of the all-inclusive nature of the resort. The only restaurant I thought was just alright was Gohan on resort. It was fine, the food tasted alright, comparatively it was better than anything else the resort had to offer. The Market Cafe for breakfast buffet was fine. Similar issues though with cold foods sitting out uncovered with bugs around them. The hot foods seemed fine. The service and people working there were great, I have nothing bad to say about the customer service of the resort but the value just isn't there when there are far nicer places in Cancun/Cozumel to stay.

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