TripAdvisor Traveler Rating

1000% would NOT recommend. I’ve always heard amazing things about Curacao and thought it would be the perfect destination to celebrate my birthday. My boyfriend and I stayed here for 5 days from 4/23-4/27. On the morning of the 26th, I noticed money missing from the hotel safe and only 3 hotel staff members had accessed our room during the time frame the money could have gone missing. Max the “security manager” came to the conclusion that “no suspicious activity” was noted after his review of the surveillance footage. I’d love to know what your qualifications are for making such a determination, must’ve studied psych right? Also must be lovely to have professional, trustworthy thieves working there. What a joke. Anyways, thank you to Duska for following up, although the outcome was not in my favor. My stay at this hotel has tainted my experience in Curacao and would never consider returning. Hope this review helps other.

The wheelchair accessible room met all my expectations. It was spacious. It was on the ground floor and close to all services including the beach of which we could see from our patio. A big shout out to our room attendant Sharon who did a wonderful job nd was pleasant and friendly. Would certainly travel there again!

When you name your hotel super all-inclusive, people have great expectations. Unfortunately that was not my opinion. Restaurants were average. Staff was not friendly or polite. You had to pay for a palapa or loungebed. Willemstad was not nearby; you had to walk about 30 min. If you go just for sunbathing, swimming and drinks, it will be enough.

Really appreciated Roxy from the entertainment staff. She stopped in to say hello and encourage our participation in activities. She was pleasant and obliging with information. It really added greatly to our entire experience. The dancers were very entertaining

*FOOD POISONING!!!* EXTREMELY disappointed with this resort and my stay. I never leave reviews but I feel I need to warn people before they decide to stay here. One day into my trip I contracted food poisoning from the food served at this resort. Then, 2 days later, my boyfriend did too. Both violently ill with all of the symptoms. At one point I considered the possibility of having to go to the hospital due to lack of being able to keep any liquids down. When I called the front desk for help, the woman who answered told me “there’s a pharmacy that’s a 10 minute walk around the corner”… as if I could even physically leave my room. When my boyfriend was sick and called, he was on hold for so long he eventually hung up. The fact this happened on two separate occasions means I can only imagine how many other people have experienced this as well. We actually saw people in front of us at the hotel store purchasing medicine relating to food poisoning as well, so it seems we were not alone. I eventually recovered, but had lingering symptoms of a horrible headache and very stiff neck. These worsened over time, and upon landing back in the US, I had to actually visit the ER! My boyfriend has had long lasting symptoms from these events as well and has had to see various doctors. We have lost large amounts of money between the many meals we never got to eat, countless electrolyte drinks we had to buy from the hotel store, our rental car we couldn't use for days, upgrading the location of our plane seats, and multiple doctors visits upon returning home. ALL of which could have been avoided if the food was just properly handled and prepared. Upon check out, we informed staff of this problem again and were ushered to guest services. We emphasized we would like to have this situation made right to us in some capacity and provided them with THREE different ways they could contact us, which they wrote down and said they would. It has been three weeks now and we have heard nothing from them. I have contacted Hilton Customer Service multiple times who has tried to help us the best they can but have told us it is up to this hotel to follow through- which they continue to not do. I splurged on this vacation and had been looking forward to it for months. To have multiple days of your vacation, that you paid for and planned, taken away because you can’t physically leave your room is awful. What’s even more awful is the lack of care and follow through by this hotel. It seems they simply do not care about their guests. I am so disappointed to leave this place with such a negative view of it. I will never come back here, and advise others to do the same. You should 100% take your money, health, and time somewhere else so you can actually enjoy your vacation!