Sep 15, 2023
Hats off to Santos and his team at the beach bar, great people and service here. Everyone is happy and works hard. We spent a week on the property, enjoyed good food and the deserts are to die for. Rocky and Duska at the front desk were also very accommodating, we appreciated their hospitality. Raphael seemed to be all over the property and would go out of his way to help us. We appreciated all of the staff with service responsibilities!
Sep 13, 2023
Writing with a heavy heart as our holiday on this beautiful island was amazing but the hotel fell far short of expectations & disappointed at every opportunity.
Our room though modern was never cleaned properly throughout our stay, used plasters and hairballs remain from previous guest - yuk!
Limited space to hang/store clothes, ironing boards available on request. Additional items that were requested were delivered to our room at 11:30pm waking us up.
Beach is man made and full of rubbish, straws, cigarette butts etc.
Resort is dirty and isn’t kept clean, plate remain in stairwells for days. Pool towels were often unavailable, bars frequently ran out of beer/wine.
Bars smelt & from years of bar experience I can confidently say this was caused by poor hygiene standards.
Food was ok, but I wouldn’t really trust it due to the number of pigeons in the restaurants, serving bars, utensils. The resort is covered in pigeons poo and the staff seem use to it so don’t bother cleaning fresh mess. You are unable to leave anything even uncovered water on your tables as they will be on it.
This place is a health and safely nightmare, food safety standards do not exist here & I am surprised no one has become seriously ill.
All the above point plus more were raised at the hotel & we had nothing addressed and were not even offered an apology. This was later taken up with our holiday company and the hotel failed to respond to them.
Sep 11, 2023
Magdiel and Rachel have been our servers in several of the speciality restaurants and they were very friendly, interested in our feedback, and performed their services extremely well. We would highly recommend these two along with the other staff.
Good for families but can be improved
Sep 10, 2023
Our overall experience was good but there is definitely room for improvement. Checking in and out went smoothly and the room was very comfortable. We stayed in the main building and the noise from the main pool barely bothered us. There was construction on-going but this didn't affect us - not very noticeable. My three year old loved the water slides. However, we only took her to the main pool once since the water there was burning her eyes. She was fine in the other two pools and we enjoyed these. The water was clear on those compared to the cloudy main pool. The buffet food and seafood were good and the BBQ was just okay. The drinks from the smoothie bar were delicious and Shena's customer service is the best. There should be blenders in all the bars - a pina colada on ice isn't fun. The main pool bar is very understaffed. Two bartenders are insufficient for the crowd. We had to wait 15 minutes for a drink one day. Additionally, staff tend to be conversing with one another and on their phones but once you've got their attention, they're very helpful and friendly. I'd recommend here for families with kids since there are lots of food options and the water slides.
Sep 08, 2023
Stayed at the Mangrove Beach Corendon Curio by Hilton in Curaçao end of August 2023.
It was a friend’s trip to celebrate her 50th birthday plus a vacation for all 4 of us.
Greeted right away with a drink while checking in. Rooms are decent and the staff did a fabulous job of decorating a room for the birthday gal. Lots of balloon bouquets, cake and champagne…the best celebration setup I’ve seen so far. Best of the food is buffet at the main Breeze restaurant, Bbq and Sushi a la carte, cappuccino smoothies from the coffee shack between the hotel and massive main pool area, Best water is definitely the private beach area where we were blessed with turtle sightings. Shout out to all the wonderful staff for their hospitality. Special staff mentions must go to my sweet mama at the towel booth who greeted me with such love every time I picked up/dropped off a towel. Also Kenny and Jendendry(sorry I know this is wrong spelling) from the Coco Paradise Bar! They really took care of our groups drink needs esp Kenny who was our main bartender for the latter half of our trip. I was shocked to learn Kenny was still very new to the staff because he carried himself with such professionalism and seniority that I thought he was a bar lead.
Low points…pigeons and going in August not realizing temperatures hit over 50C!
Had a great time overall though and was sad to leave.
Hope to visit again in the future:)