Golden Nugget Las Vegas reviews
14445 TripAdvisor reviews
HORRIFIC! The WORST hotel I've ever stayed at.
Gary V on Feb 07, 2025
RUN AWAY AS FAST AS YOU CAN! We knew we were in trouble when we saw the EARPLUGS on the nightstand and a noise disclaimer. They built the "Freemont Street Experience" right below the hotel windows and the noise of 10 thousand speakers all night would NOT allow sleep even with the earplugs in! Things went wrong starting at Reception. They hav 6 self-check-in machines. After putting in all the info 2 or 3 times, it told us to go to the reception counter where ONE rude clerk was "working." We had to wait in line for awhile since it was too much trouble to get another receptionist. When we got our room keys, the elevator wouldn't work to our floor. Another guest said, "Sometimes they need to redo the key." So we humped our bags back to reception. We had to wait again! Finally, the lady said, "These keys are for Carson." She hadn't circled any one of the 4 towers on the envelope. We'd gone to Gold. The beds were lumpy. The tub porcelain was cracked and jagged edges had rust coming out! We asked what the $50 "resort fee" was for. The reply, "YOU GET BOTTLED WATER IN WI-FI." The old "Nugget" lost our business forever. We didn't spend a NICKEL within!
Great Hotel. Clean, Fun, Nice!
bchduty1 (Zebulon, North Carolina) on Feb 04, 2025
Wonderful hotel. We stayed in the Gold Tower and our room was spacious, clean, and very quiet. We were actually on the 2nd floor so I was a little surprised at that. We did have a corner room. Room service came by daily though we declined and just got fresh towels and our free bottles of water. The casino did get very crowed at night so we did most of our gambling at the much quieter, Binions, across the street. Fremont Street was awesome and we had zero issues with beggars approaching us, We chose to eat at various places all over Fremont and with so many dining options in walking distance there was something different every night. We stayed 4 nights before moving over to the Strip for a few nights which we regretted. Fremont was definitely our vibe. We did also walk to the famous Pawn Shop, and did the LOOP Bus for FREE to see the rest of downtown. Also wonderful.
SO LOUD!
Sightseer45047322660 on Feb 02, 2025
We came for a wedding being hosted in LV, and as a couple in our early 30s we thought DT would be better suited for us vs the Strip.. The self serve check-in kiosk is different, but not terrible. We checked in early and had to pay an additional fee to do so, even though there wasn't a room ready for us. We were told we would get a text when our room was ready but received no such text until we went to the front desk an hour later to ask about it. We were asked about upgrading our room as we were booked in the Carson Tower and there are no amenities such as a coffee maker and fridge. We denied, not wanting to pay even more on top of the early check-in and resort fees, and figured we could make due without the extras. As others have mentioned, I dont know why the resort fees are so high as we only got to utilize the free wifi. The pool was closed for the season, so I expected to pay less than we did. There are workers there who will try to talk to you every chance they get to offer a tour. We denied multiple times and it got to be taxing to try to avoid the table. The nail in the coffin was the rave that played 8pm-2am. We understand it's DTLV and Saturday night, but we would have appreciated the heads up. Our room was facing the venue so we could hear everything, even with the earplugs. Our AC was vibrating from the bass, and I could feel it in my chest. If we would have known about the rave we would have likely upgraded just to get away from the excessive sound. The room itself is fine. For being "outdated" (as the front desk put it) I think it checked all the boxes. There was a rust stain in the bath tub, but that was really it. The king bed is firm and the pillows are soft, and everything was clean. We even ran into house keeping our first morning, and she gave a very warm "good morning". There's a good variety of restaurants with decent food and good service (seriously every server we had was very good). For me, the pool is the selling point. It was the main reason we booked this hotel over others, so we were disappointed that it was closed. It made complete sense though since its still in the 60's F and probably wouldn't be the best time (also my bad for not checking before booking). TL;DR - super noisy, excessive fees, OK room. Doubt we would stay again.
Do not stay here!
luanne512 (Mooresville, North Carolina) on Feb 01, 2025
First of all the check in was ridiculously difficult. There’s 3 people standing at the self checkouts, even though the self check out kiosks were not actually working correctly and not one of those 3 knew how to make it work. . We tried two different times and then finally had to go to the one person standing at the desk, trying to deal with the line of people. Why would you have three people standing at the self checkout kiosk not helping anyone and one person behind the desk helping everyone? The room is old and dated, but the bathroom was terrible. When you open the door it hits the toilet, and the bathtub is rusted out and doesn’t actually drain. Housekeeping is non existent. We checked in on Thursday morning and on Friday evening when we came back to our room it had not been serviced at all. We called down and complained and they brought up some towels. Saturday evening when we got back to the room it still hadn’t been serviced at all. Called down again and we were told they don’t actually clean their rooms and you have to request it a day ahead. The head of housekeeping sounded like it was a complete inconvenience for them to even bring up towels and water. It is a good thing we’re checking out tomorrow because I will never stay here again. I would not recommend anyone else to either.
Not as fancy as Circa, but probably the #2 hotel on Fremont Street Experince
Greg M on Jan 29, 2025
Tower: Rush Room type: corner jr suite We have not been to downtown Las Vegas since pre-Covid and hadn’t stayed in GN for a couple years before that. Last time we were there, Fremont was getting pretty run down. Lots of blatant outdoor marijuana smoke (even inside some casinos). Lots of sketchy people begging for money. Buskers with no skills, just standing in a circle hoping someone will feel sorry for them. Well, Las Vegas and Fremont Street Experience have cleaned up their act! I have to assume that the hotels, including GN had something to do with the clean up, because it shows inside the casinos too. The occasional marijuana smoke was still around, but only outdoors. There were less buskers and less beggars. Maybe a Sunday through Wednesday stay helped with that, but it was still better than before. GN used to have a check in desk just for the Rush tower. That is no longer in use. In fact, the regular check in area is also barely staffed. There is a bank of check in kiosks and one employee guiding people to use them. There are a couple check in staff members, but their desks are discrete and labeled as the mail desk, next to the bell hops desk. They were helpful, once you figure out who they are. We had an early flight into Las Vegas (only one daily flight from our airport, so not anyone’s fault). GN was able to accommodate an early check in for us (for a fee of course). The Lyft/Uber pick up area is in the self parking garage, just outside of the Rush tower entrance and unused lobby. That was convenient for rides, but was a bit of a walk for initial check in. The Corner Jr Suite was a nice, large room. Couch seating area with a tv for lounging. A separate tv for viewing from the king bed. The refrigerator was out of place, in the entryway, but large enough to hold a six pack of beer and a couple bottles of wine. Our rating would be better, but there were a few minor things with the room that could use some attention. The sectional sofa had a significant tear in a corner of a back cushion where the stuffing was visible. You’d think maid service would see it and notify maintenance or something. The shower had good pressure and warmed up quickly, without running out of hot water. It was a tub shower combo with glass doors. The tub was a deep soaker style. While nice for baths, it can be difficult to step in and out, especially if you are short or have leg issues. The Rush tower is one of the most recently updated towers. It is the farthest from the casino, but still next to Fremont Street Experience. Be aware that Fremont overhead music and stage bands go until 2am everyday of the week, and you will hear and feel it until then. The hotel leaves little foam earplugs on the nightstand to help with the noise, but it is out of their control. Day one I was able to fall asleep through the noise. Day two I just stayed up enjoying the outside and gambling later than the music did! There is a small gift shop that sells beer, wine, and liquor at the base of the Rush elevators. It is only open until 3pm, but is convenient if you only need a couple things. If you need more drinks or choices, the ABC store is a few shops away out on the Fremont Experience. Several recent reviews had me concerned about problems in the casino area. I was pleasantly surprised that it was none of that. Clean, fun atmosphere. Security was positioned well throughout the casino and addressed anything that seemed like it could become a problem. Texas Hold ‘‘em tables (players vs dealer) were rare on Fremont Street, but GN had at least one running all the time. The Craps tables at GN all looked to be $15 minimums. Overall, we were very pleased with the Golden Nugget property, their staff, and amenities.