TripAdvisor Traveler Rating

Don with Baha Mar guest services was a true gentleman. He provided great service and was very helpful! It was a great start to our trip to the Bahamas.

Absolutely stunning, Grand Hyatt Baha Mar delivers luxury at its finest, with breathtaking views, impeccable service, and world-class amenities. An unforgettable stay from start to finish. ?????

Beautiful Place. We stayed for a week. There was something to do for all of us. Beach, Swim, Golf, Basketball, Casino, Food, Festivities and our butler was the best! Thank you Jamaal for making our trip smooth and fun. Our boys said when we return we want Jamaal!!! Our room was also amazing. Brad was our casino host and he was spot on. Very clean resort. No smoking in the casino area was a plus. See y'all again soon #ParadiseVibes

Having stayed at Atlantis many times, we were up for a new experience and this was great. While hotel room with 2Q beds was a little tight for family of 4, and bring your wallet, restaurants and newness of resort were excellent. Very good food, lots of options, and absolutely gorgeos resort with many tiers to stay from GH, SHS and Rosewood each going up in cost. Casino was fun just wish they offered better comps and room stays w/ it! If you are a Hyatt member, can stay for 35k pts/nt to get in the door. We will be coming back!

Worst experience. We had a problem when checking in that someone was already staying in the room they checked us into, so they moved us to a different room but whoever was staying in the room we were supposed to be in originally was signing our name to their bills and charging to us the entire week. Over $600-$800 in charges that I had to fight with staff about removing becuase it wasn’t our charges! The room number on the charges was the original room number, not our new room number! And they were misspelling our name when faking our identity signing room charges! A few of the charges were even made prior to us even landing in the Bahamas! Very easy to prove it wasn’t us! Overall horrible experience and once we left the country the staff was very rude and not helpful to the situation at all. I am still waiting on a refund from the hotel as they are “reviewing security footage and looking into it”. I had high expectations for this place but after this whole experience I don’t think I would ever go back.