TripAdvisor Traveler Rating

Don't book excursions here Kimberly lies and says it's the same price outside for tours and the manager Flo was very nasty

Absolutely wonderful experience at Baha mar ! Wasn’t sure what to expect but it was wonderful! From check in, room service, butler service, hotel staff, cabana staff- just amazing!

Had a great experience at the hotel on my recent trip to the Bahamas. Charmaine Smith was awesome and made the trip that much better

Baha Mar (West) Placing our reservations for our Christmas trip we reserved a scooter in month in advance for arrival. We arrived on Tuesday they told us it will be ready Wednesday morning, get there they gave us a run around. The ladies at the desk was not friendly nor helpful and RUDE. On the day we left after Christmas we called customer service desk 4 times 45 mins a head a time for them to send a guy to come pick up 6 luggage’s so we can check out no one came we had to get them to the elevator ourselves it took us 3 trips even going to the desk still no one came. Horrible service

Very disappointing. I’ve worked hard for my explorerist status. Somehow there are no ocean view rooms available. Instead, we have the last room on the end of the hallway, so it’s about a 30 minute walk to any water rides, which my family enjoys. We have been coming to Nassau for years, and we have stayed at the grand Hyatt before, but we will be staying exclusively at Atlantis from now on, where my small Marriott status got us Ocean views 9 times out of 10.