TripAdvisor Traveler Rating

Poor experience avoid at all costs They will charge you for no reason

La’shano was great welcoming us. He was very friendly and made sure to provide us with all the information we needed on our first day. He even upgraded us to an ocean view. We just arrived and can’t wait to explore!

everything about Bahamar is awesome ... this time we stayed at the Grand Hyatt Reserve... with those rooms come a lot of wonderful extras... including the lounge for coffee and refreshments and breakfast and happy hour! it's wonderful totally worth it ! a special shout out to Luther who works in this lounge who took extra special care of us... young person with an amazing hospitality gene!! thank you extra to Luther!

Over priced, out dated rooms. Not the cleanest. Restaurants are all pretty much the same and so expensive. First nite 12 inch pizza with 2 toppings. With tax and all the fees about $60. Desserts started at $15 plus tax etc. All beef hot dog $10 plus fees. I just got here today and wish I could just go back home.

Unpleasant stay, had high expectations and I didn’t fine my stay or experience to be on an average level even. We had someone’s hair in our room where our coffee and water is for the room. was and asked a number of four different times for the room to be cleaned. We found mold/fungus in our food in the breakfast we had. Escalated these concerns with staff members and most staff either lied, had a rude attitude or simply did not care. We was there to celebrate our honeymoon which we had contacted them in advance as well as on arrival and there was just the incorrect information said to us at all times and nothing done about it. We had contacted the hotel in advance about dietary requirements which had been ignored and also then explained that on the day of arrival as well as in the resturant, however very room staff and a rude attitude to our dietary needs. We explained it was due to medical conditions as well as religious reason, however staff just couldn’t have cared less. When a breakfast is costing over $120 I really am not expecting there to be mold also present for me to eat. I was really disappointed with my stay and it ruined our honeymoon and trip. I really regret booking this hotel. When we had complained a manager had asked if we drink or smoke as something can be given complimentary and when we said we don’t drink or smoke that was also judged and we was told well then nothing else is left to be done.