Grand Hyatt Baha Mar reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.3
  • Service 3.9
  • Value 3.4

10210 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Family Friendly Mega Resort

fengxzhang (Shawnee, Kansas) on Jun 07, 2026

Baha Mar’s atmosphere is second to none as a family friendly resort. The kids have plenty to do through the entire trip. There are amazing restaurants onsite (Cleo, Shuang Ba, Flying Pigs). Restaurant in the Rosewood hotel and a balance of luxury and fanfare. Although we did not enjoy Stix or Marcus. Definitely recommend.

TripAdvisor users rated this property 5 out of 5

amazing!! albert and his team were truly amazing!

Rachel H on Jun 05, 2026

Albert and his team at the Towel Hut were amazing. They worked hard to help everyone, always with a positive attitude and a smile. They went above and beyond to make sure guests had what they needed, and they did a wonderful job entertaining the kids. Their energy, kindness, and dedication created a fun and welcoming atmosphere that made the experience memorable for families. We truly appreciated all their efforts and outstanding service.

TripAdvisor users rated this property 5 out of 5

AMAZING????

Spencer S on Jun 05, 2026

Albert and his team at the Towel Hut were absolutely amazing! From start to finish, they provided outstanding customer service and made the entire experience easy and enjoyable. Albert was professional, friendly, and incredibly helpful, taking the time to answer all my questions and make sure everything was perfect. The team was efficient, detail-oriented, and clearly takes pride in their work. The quality of the products exceeded my expectations, and their commitment to customer satisfaction really stood out. I highly recommend Albert and the entire Towel Hut team to anyone looking for great products and exceptional service. Five stars all the way!

TripAdvisor users rated this property 5 out of 5

Amazing

Blake S on Jun 05, 2026

Albert and his team from the towel hut went above and beyond for our family today- playing soccer with our kids and just so sweet!!

TripAdvisor users rated this property 3 out of 5

Dissatisfied Customer

angelagZ1391WP on Jun 05, 2026

Extremely expensive with lots of hidden fees. Too many inoperable ice machines throughout my entire stay Children running throughout the property without parental supervision

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