Grand Hyatt Baha Mar reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 3.5

7990 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Feedback

129mlyons (Chicago, Illinois) on Jul 13, 2024

Great family vacation. Food too expensive also service charges too high. Appreciated the pricing for kids

TripAdvisor users rated this property 5 out of 5

Paradise

BoardingPass715729 (Decatur, Texas) on Jul 13, 2024

We came to Baha Mar for the Fourth of July. This was our third time back and we loved it as much as we did the first with just a couple of exceptions. This resort has become well known for families, probably due to the water park. We don’t mind families at all but it does make the beach very crowded so if you’re going on a holiday in the summer expect it to be a little more crowded. It’s def not a quiet couples resort if that’s what you’re going for. The beach was beautiful and the waiter on the beach, Cordero, was so helpful and went above and beyond. If you go to the beach ask for him! Dino handles our chairs and umbrella everyday and he also was so friendly and helpful! Look for him when you go, you won’t be disappointed. These guys take a beating from some people and they are there to help but not to be treated like servants. I appreciated their hard work! The food was excellent but make sure you reserve before going on your trip! Everyone from the front of resort to the beach was very kind and helpful. We will be back for a fourth time!

TripAdvisor users rated this property 5 out of 5

Summer 2024

Kristi C on Jul 13, 2024

Customer service has been impeccable, anything that wasn’t perfect they made sure it happened! Kids first time and it was more than memorable! Foam party was awesome, Marcia was amazing, and regatta was legit best buffet ever!! Thanks for all!!

TripAdvisor users rated this property 5 out of 5

??

Aline P on Jul 13, 2024

We stayed at the SLS. Gorgeous hotel with beautiful grounds and delicious food. They have an amazing friendly service. Everything you could want is there… Big shout out to Carol that got us all set up front beach. Royal treatment thank you so much ??

TripAdvisor users rated this property 3 out of 5

Underwhelmed!

giselle m on Jul 12, 2024

The rooms were nice. The food was good (Pizza Lab, The Sugar Factory, Cafe Madeline, and the breakfast buffet). Service was inconsistent. Of the 5 night stay, we didn't get face towels twice. The place is great for families with children of any age, however, I wouldn't recommend it for an age 50+ girl's trip. There's no adult entertainment other than the jazz bar, which had children there. Be aware of all the additional charges and taxes. Everything was very expensive once the charges and taxes were added. The only thing that's complimentary is water and coffee. Microwave and refrigerator was $50/day. I never say never, but I won't be going back anytime soon.

View All