Hilton Cancun, an All-Inclusive Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

3998 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Best restaurant, best hotel in Cancun

Jihoon K on Oct 05, 2024

Today, I visited LA Lucce, a very important moment in my life. My server, Abelardo, was the best server, exuding excellent professionalism that matched the level of the restaurant. Every dish at La Lucce was as fantastic as the Michelin three-star restaurants I’ve been to. I would like to express my respect to Jeonadalo for managing everything so that we could enjoy such high-quality food without a long wait after ordering, and I extend my gratitude to the chef. I was especially amazed as it was my first time seeing such a large lobster!

TripAdvisor users rated this property 5 out of 5

Excelente

Resort51730395896 (Pittsburgh, Pennsylvania) on Oct 05, 2024

Awesome food and awesome service. I had the frito misto which was delicious and the mediteraneo. Loved the sauce. Wifey loved fettuccine de ragu. Jeho Tome and Albelardo were very attentive. They clearly answered to any questions. Looking forward to coming back

TripAdvisor users rated this property 5 out of 5

La Lucé server/service

Brent S on Oct 05, 2024

Jeho Tome at La Lucé was a fantastic server. He never let us run out of drinks and was on point with everything. I would definitely recommend this restaurant and hoe you get this server. Food was delicious and service just as good. Highly recommend.

TripAdvisor users rated this property 4 out of 5

Clean, comfortable and welcoming

Funke O on Oct 05, 2024

Very well maintained grounds+rooms-very clean. Staff are friendly and helpful Food at buffets was decent with good variety, at restaurants food was good+well presented. Overall good stay, we were celebrating a birthday and the staff did their best to make it special??

TripAdvisor users rated this property 5 out of 5

Great place to stay with great people

Helen O on Oct 05, 2024

The facility is fantastic, and the food is delicious! I especially enjoyed Susy's Pilates and Cardio Dance classes. She brings such energy and passion to each session, with moves that are perfectly balanced—not too easy, not too hard—and her instructions are always clear. Plus, the fact that the classes are free is a huge bonus! I’d love to attend her classes every day. :)

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