Hilton Cancun, an All-Inclusive Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

3743 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Beautiful resort and Pedro is the best!!

Dane D on Jul 12, 2024

Pedro our pool/beach side server is the MAN!!! He made our trip 1000 times better. I would come back to this beautiful resort just to see Pedro. His hospitality and service was top tier and top notch. If you come to Hilton Cancun ask for Pedro!!!

TripAdvisor users rated this property 5 out of 5

A Great Place

Lyle T on Jul 12, 2024

What a fantastic place. We had a grand time. The rooms are spacious and well stocked. The pool are is gorgeous. Breakfast in the Vela is great and Aracely, Leonardo and Arturo really stood out but the entire staff was excellent. We ate at all 3 specialty restaurants..Mexican, Italian and Steakhouse for dinner. The food was very good. The menus have foods included in the all-inclusive as well as others which will cost you but the menu is specific for those. The entire hotel staff is very attentive. Will definitely return

TripAdvisor users rated this property 5 out of 5

First Class Hotel

715RickM (Huntington Beach, California) on Jul 11, 2024

This is definitely a first class resort. There are no issues getting reservation at the restaurants, we had those problem at other resorts. If you go to breakfast buffet make sure you sit in Leonardo' s section. His team was top notch. His service was awesome and he had a great personality and we laughed a lot. Every thing about the resort was great, except for the lobby bar.

TripAdvisor users rated this property 5 out of 5

Yoga in the morning

Relax03313185414 on Jul 10, 2024

The yoga program in the morning made my stay at this hotel so wonderful. It was a very memorable and amazing experience I have ever had. The instructor was really professional and the class was very well prepared. I would like to thank a yoga teacher and recommend joining this wonderful yoga program.

TripAdvisor users rated this property 5 out of 5

Relax time at Hilton Cancun

TrailBlazer67519 on Jul 09, 2024

Olivia is the best pool waiter ever! Always attentive and she really made our days joyful,drinks came as we requested. Made it thru the hurricane here,Hilton employees took care of everything and made us feel safe! Food is really good, eat at all restaurants, pizza is good at the Italian resto, steak is good at the Steakhouse.

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