Hilton Playa del Carmen, an All-inclusive Resort
Playa del Carmen 5.0
Overview
Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
524
Inclusions
- Daily activities
- Round-trip airport transfers
- Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
- Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
- Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
- Exclusive Beach Cabanas upon availability
- Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
- Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
- All taxes
Rooms
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-1.jpg)
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Lit make-up mirror
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-gv-1.jpg)
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- Black out drapes
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-poolview-1.jpg)
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Pool view
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-ov-1.jpg)
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Partial ocean view
- No more than 4 guests in the room
- Pillow top mattress
- Includes all the features of the Junior Suites plus better location with partial ocean views of the turquoise Caribbean
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-swimup-1.jpg)
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
![Junior Suite Ocean Front](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2_Junior_Suite_Ocean_View_King_2.jpg)
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- Pillow top mattress
- 24 hour room service
- A/C
- Bathrobes
- Concierge service
- Housekeeping
- Mini-bar stocked daily
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-bathroom.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-gv-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-bathroom.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-poolview-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-bathroom.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-ov-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-bathroom.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-swimup-1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2_Junior_Suite_Swim_Up_King_Exterior_1.jpg)
![](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2-junior-suite-bathroom.jpg)
![Junior Suite Ocean Front Junior Suite Ocean Front](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/rooms/cunrp2_Junior_Suite_Ocean_View_King_2.jpg)
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
La Mejorada | Bar, Lobby bar | |
Trade Winds Pool & Swim-up Bar | Bar, Swim-up bar | |
Pelicanos Beach Bar | Bar, Beach bar | |
La Tequileria | Bar | |
24 Hour Lounge | Bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Kalamata | À la carte, Buffet | Mediterranean | Dinner | This restaurant provides both buffet and à la carte dining |
Rincon Mexicano | À la carte | Mexican | Dinner, Lunch | |
Spice | Buffet | International | Breakfast, Lunch | |
Asiana | À la carte | Asian | Dinner | |
Pelicanos | À la carte | Caribbean | Dinner, Lunch | |
Maria Petrona | À la carte | French, Mexican | Dinner | |
Barefoot | Snack bar | International, Healthy snacks | Breakfast, Lunch, Snacks | |
Aromas | Café | Coffee and Pastries, Late night snacks | Breakfast, Snacks | |
Chef’s Plate | À la carte | International | Dinner | Not included with all-inclusive plan, Reservations required |
- Rooms: 524
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Temazcal ceremony available ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 2
- Cabanas available ($)
Water sports
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Tranquility pool
- Baggage check
- Business centre
- Concierge
- Dry cleaning available ($)
- Giftshop
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)
![Hilton Playa del Carmen logo](/content/dam/westjet/images/hotels/cun/cunrpc-the-royal-playa-del-carmen/logo/hilton-playa-del-carmen.jpg)
![Entrance](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/entrance.jpg)
Entrance
![Lobby](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/lobby.jpg)
Lobby
![Lobby](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-lobby.jpg)
Lobby
![Reception](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2_Main_Check_In_Area_1.jpg)
Reception
![Aerial View](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-aerial-1.jpg)
Aerial View
![Aerial View](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-aerial-2.jpg)
Aerial View
![Exterior garden](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-exterior-garden.jpg)
Exterior garden
![Swim-out suites](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/swim-out-suites.jpg)
Swim-out suites
![Swim-up bar](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/swim-up-bar.jpg)
Swim-up bar
![Pool](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-pool-1.jpg)
Pool
![Pool](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-pool-2.jpg)
Pool
![Pool](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-pool-3.jpg)
Pool
![Trade Winds bar](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-tradewinds-bar.jpg)
Trade Winds bar
![La Mejorada Bar](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-la-mejorada-bar.jpg)
La Mejorada Bar
![Kalamata Restaurant](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-kalmata-restaurant.jpg)
Kalamata Restaurant
![Asiana Restaurant](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-Asiana.jpg)
Asiana Restaurant
![Aromas](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-aromas-cafe.jpg)
Aromas
![Rincon Restaurant](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-rincon-restaurant.jpg)
Rincon Restaurant
![Pelicanos Restaurant](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-pelicanos-restaurant.jpg)
Pelicanos Restaurant
![Chef's Plate](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-chefs-plate.jpg)
Chef's Plate
![Fitness Center](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-Fitness-Center-3.jpg)
Fitness Center
![Spa](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-spa-1.jpg)
Spa
![Spa](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-spa-2.jpg)
Spa
![Weddings](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-weddings.jpg)
Weddings
![Weddings](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-weddings-2.jpg)
Weddings
![Meeting Space](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-meeting-space-1.jpg)
Meeting Space
![Meeting Space](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/main/cunrp2-meeting-space-2.jpg)
Meeting Space
Location
![55 km from CUN airport 55 km from CUN airport](/content/dam/westjet/images/hotels/cun/cunrp2-hilton-playa-del-carmen/cunrp2-overview-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 5.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
The Staff is what makes our trip special
Robert G (Austin, Texas) on Jul 12, 2024
First, it's been several years since we have stayed at this property. I used to go with my family before when it wasn't affiliated with the Hilton so I was interested to see the biggest difference since it was acquired. The main negative thing I would say is, there are too many cabins poolside and not enough regular lounge chairs (I get it the Hilton wants to make as much extra revenue as they can, but considering about 2/3 of them are empty it would be nice to have more space by the pool or just a quite place to read a book without having to walk around the pool 2-3 time trying to find an empty set of chairs. The coffee shop has been a nice edition and the same goes for the poolside cafe which helps for quick snacks. I want to give a special shoutout to Daniel our waiter at the Spice Restaurant (he made it a point to go out of his way and greet us by NAME each day we saw him, it just makes you feel special when people still have this level of detail). And also to Francisco G. at the front desk who went out of his way to make us feel welcomed the minute we arrived and personally called to the cleaning staff to help get us a room so we could enjoy a full even though we were checking in early. Please keep this up! This is the level of detail and passion we were used to expecting when it was previously The Royal.
A fantastic stay!
Ambassador826665 on Jul 07, 2024
I had an excellent experience room check in to check out. Yudina did an excellent job checking our group in. Every restaurant had great food and service. Spice was probably my very favorite. Pablo and Muguel were a dynamic duo at Spice and just provided excellent service. They went above and beyond to provide quality service! Asiana was also wonderful! Alphonso was amazing! The only drawback was the beach. Storms prior to my stay damaged the beach. I was really looking forward to it. Jose and the D and D (double D's) provided a lot of fun pool entertainment. Eric, our server was awesome! Our room was so clean and the night time entertainment was awesome! The silent dance was wonderful! I hope everyone was ok after the hirricane! Thank you for everything, Hilton! I hope to come back soon!
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