Overview
One of the most spectacular resorts on Cozumel Island, offering 342 elegant and spacious deluxe rooms with private balconies, many with breathtaking ocean views.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
4 p.m.
Check out
12 p.m.
Rooms
342
Inclusions
- Daily activities
- Round-trip airport transfers
- Snorkelling tour
- Intro to scuba lesson in pool
- Nightly shows performed at the open-air theater
- All gratuities
- Kids club (ages 5 – 12)
- Nightly entertainment
- All taxes
Rooms
Amenities
Location
Reviews
Fantastic
saper8848 (Arlington Heights, Illinois) on Jan 07, 2026
The resort stay itself was nice — easy to access and in a good, convenient location. The property was comfortable and overall enjoyable. However, food options were extremely limited, especially for families with kids. This was the first resort we’ve stayed at that had no kid-friendly food section at all, which made it difficult for parents to grab something quick and keep children happy. With even a small kids’ menu or simple food options, this resort would be much more family-friendly.
Don’t recommend
Izzie567 on Jan 04, 2026
Overall, my stay had several disappointments that affected the experience. Food & Dining The buffet food was underwhelming, with breakfast being the only consistently good meal. The specialty restaurants were decent, but the inability to make reservations made planning dinners frustrating. Room Conditions The room was extremely humid throughout my stay, and bedsheets sometimes feeling damp. While I understand the climate plays a role, it felt like more could be done to manage indoor humidity. Additionally, the fridge cycled loudly on and off all night, which repeatedly disrupted my sleep. Activities & Staff Experience Activities were inconsistent. I showed up for one scheduled activity only to find no staff present. Even more concerning, two employees misled me into attending what they described as a tour of the island, which turned out to be a vacation club sales pitch. This wasted both my time and the sales team’s. However, the lobby staff and the Caribbean restaurant staff were amazing. They made my stay the most enjoyable it could be. Overall, the resort has potential, but these issues made the stay less enjoyable than expected.
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