All inclusive

Grand Park Royal Cozumel

Cozumel 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

One of the most spectacular resorts on Cozumel Island, offering 348 elegant and spacious deluxe rooms with private balconies, many with breathtaking ocean views.

Other Fees: 1.25 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

12 p.m.

Rooms

342

Rooms

Deluxe Nature View
  • 1 king bed, or 2 double beds
  • Garden or Ocean view
Deluxe Nature View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service
  • Safe
  • TV

Deluxe Ocean View
330 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
Deluxe Ocean View
330 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Mini Movie Theatre
  • Indoor playground for toddlers
  • Indoor video games and craft area

Kids club

Age range: 5 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
  • Open Air Theatre – nightly shows performed for guests in the open air theatre.
Type Amenities
Chac Mool Bar
Blue Marlin Bar Bar Open air
Cruise Ship Bar Bar, Swim-up bar
Bikini Bar Bar, Swim-up bar
Theatre Bar Bar Open air
Sports Bar Bar, Sports bar
Check-in time: 4 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby available ($)
  • Room available ($)
Type of restaurant Type of cuisine Open for Additional Information
El Italiano * kids must be 12 years and older to dine À la carte Italian Dinner Dress code, Reservations required
El Mexicano À la carte Mexican Dinner Dress code, Reservations required
La Veranda Buffet International Breakfast, Dinner, Lunch
Bikini Snack Snack bar International Snacks
Blue Marlin Snack bar International Snacks
  • Rooms: 342
  • Property view .
  • Fitness centre: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
Playa Paraiso KM 3.5
Carretera a Chankanaab
Cozumel, Mexico 77600
52-987-872-0700
8 km from CZM
  • Beach front
  • All-inclusive: Included
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Jetted pools: 2
  • Kids pools: 1
  • Outdoor pools: 3
  • Water slides: Included

Water sports

  • Dive shop: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Comfortable lounge chairs by pool
  • Baggage check
  • Concierge
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Shopping onsite
  • Tour desk
  • Wedding facilities available ($)
  • Car rental desk available ($)

Location

Address
Playa Paraiso KM 3.5, Carretera a Chankanaab, Cozumel, 77600, Mexico
8 km from CZM airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Speechless for how bad was

Ariku1984 on Sep 22, 2021

I have loved this hotel for the past 7 years.and I am a royal member of this hotel. I know a lot of staff and visit every season. Even with the understanding that hotels can't always be in perfect condition, this season was literally a completely bad experience. First. I was waiting more than 3hours for Check in. I took a cold shower because no hot water comes. During the cold shower,doesn’t draining, Every Elevator broken and only one small one was working and we had to sharing with all the hotel staffs. Couldn’t sleep because a lot of bugs everywhere. I booked 5 nights but I checked out after first night. I couldn’t ruin rest of my vacation days. Eventho staffs are unhappy working for this hotel. They are almost give up and no expectation from main office in Mexico City. This hotel absolutely not ready for accepting any other guests and please concern and listen your staffs first. I really feel sorry for them because everyone trying to best for the guests but hotel needs maintenance first. Had super bad experience. I leave my bad review for I truly want to better maintained next my visit.

TripAdvisor users rated this property 5 out of 5

Another Great Stay in Paradise

James M (Cape Canaveral, Florida) on Sep 22, 2021

The resort continues to be a paradise and the place we choose to visit every year. We stayed for 11 days again and enjoyed every second of our stay. Some great changes they have made since our last visit: 1. You no longer have to reserve a time ant the three restaurants, an excellent change 2. Every Wednesday evening they do Mexican on the Pool and volleyball area so you can enjoy the sunset and water view. Excellent food and really enjoyable. 3. Entertainment locations change every night and love the different type of entertainment. Their Covid-19 protocol for their employees is excellent and all the staff really follow the rules. The three specialty restaurants are excellent!!!

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