All inclusive

Grand Park Royal Cozumel

Cozumel 4.0

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Overview

One of the most spectacular resorts on Cozumel Island, offering 348 elegant and spacious deluxe rooms with private balconies, many with breathtaking ocean views.

Other Fees: 1.25 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

12 p.m.

Rooms

342

Rooms

Deluxe Nature View
  • 1 king bed, or 2 double beds
  • Garden or Ocean view
  • No more than 4 guests in the room
Deluxe Nature View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service
  • Safe
  • TV

Deluxe Ocean View
330 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Deluxe Ocean View
330 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Room service
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Mini Movie Theatre
  • Indoor playground for toddlers
  • Indoor video games and craft area

Kids club

Age range: 5 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
  • Open Air Theatre – nightly shows performed for guests in the open air theatre.
Type Amenities
Chac Mool Bar
Blue Marlin Bar Bar Open air
Cruise Ship Bar Bar, Swim-up bar
Bikini Bar Bar, Swim-up bar
Theatre Bar Bar Open air
Sports Bar Bar, Sports bar
Check-in time: 4 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby available ($)
  • Room available ($)
Type of restaurant Type of cuisine Open for Additional Information
El Italiano * kids must be 12 years and older to dine À la carte Italian Dinner Dress code, Reservations required
El Mexicano À la carte Mexican Dinner Dress code, Reservations required
La Veranda Buffet International Breakfast, Dinner, Lunch
Bikini Snack Snack bar International Snacks
Blue Marlin Snack bar International Snacks
  • Rooms: 342
  • Property view .
  • Fitness centre: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
Playa Paraiso KM 3.5
Carretera a Chankanaab
Cozumel, Mexico 77600
52-987-872-0700
8 km from CZM
  • Beach front
  • All-inclusive: Included
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Jetted pools: 2
  • Kids pools: 1
  • Outdoor pools: 3
  • Water slides: Included

Water sports

  • Dive shop: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Comfortable lounge chairs by pool
  • Baggage check
  • Concierge
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Meeting facilities available ($)
  • Shopping onsite
  • Tour desk
  • Wedding facilities available ($)
  • Car rental desk available ($)

Location

Address
Playa Paraiso KM 3.5, Carretera a Chankanaab, Cozumel, 77600, Mexico
8 km from CZM airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Horrible experience, DO NOT GO THERE!

mayrenis2022 on Jul 06, 2022

This hotel is so bad that I had to come here and leave a review to save some people from making the same mistake. Horrible customer service. It took them 2 hours to check us in to then find out they gave us the wrong room with two beds rather then the one bed we had booked. I called the front desk and he told me that there was nothing he could do and that I was going to have to put my beds together. He said that they don’t offer rooms with one bed ??. I was so upset as this was a trip with my fiancé and we had just gotten engaged. After complaining for 15 minutes they finally gave me a 1 bedroom in which nothing worked. Hot water only worked when it wanted to. The ac didn’t work and when I told the front desk about it they said they would send someone over to fix it but they didn’t. I asked for a fan and they also didn’t have that. I didn’t sleep the entire time there because of how hot the room was. Drinks are bad, rooms are outdated and nothing works well. Restaurants food is not good, buffet food is terrible. You have to wear masks in all restaurants. The sports bar is inside and it’s freezing. Not one outdoor bar for you to hang out a night. No nightlife entertainment. I have been to many all inclusive and this is by far the worst one of all. Never going back. Pro: Nice Pool and small private beach.

TripAdvisor users rated this property 3 out of 5

Somewhat typical...

jkdk10 (Fort Worth, Texas) on Jul 05, 2022

We had a couple of issues with service....requested pillows and blanket in the am and again afternoon...nothing came so 830 pm went to front desk...nothing came so we went back...took 30 more minutes. Our door kept jamming every day...had to kick it several times to open.

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