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Overview
One of the most spectacular resorts on Cozumel Island, offering 348 elegant and spacious deluxe rooms with private balconies, many with breathtaking ocean views.
Other fees include
- Government of Cozumel environmental tax
Check in
4 p.m.
Check out
12 p.m.
Rooms
342
Inclusions
- Daily activities
- Round-trip airport transfers
- Snorkelling tour
- Intro to scuba lesson in pool
- Nightly shows performed at the open-air theater
- All gratuities
- Kids club (ages 5 – 12)
- Nightly entertainment
- All taxes
Rooms
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Playground
- Mini Movie Theatre
- Indoor playground for toddlers
- Indoor video games and craft area
Kids club
Age ranges
- Children ages: 2 to 12
Bars and entertainment
- Open Air Theatre – nightly shows performed for guests in the open air theatre.
| Type | Amenities | |
|---|---|---|
| Chac Mool | Bar | |
| Blue Marlin Bar | Bar | Open air |
| Cruise Ship Bar | Bar, Swim-up bar | |
| Bikini Bar | Bar, Swim-up bar | |
| Theatre Bar | Bar | Open air |
| Sports Bar | Bar, Sports bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby available ($)
- Room available ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Italiano * kids must be 12 years and older to dine | À la carte | Italian | Dinner | Dress code, Reservations required |
| El Mexicano | À la carte | Mexican | Dinner | Dress code, Reservations required |
| La Veranda | Buffet | International | Breakfast, Dinner, Lunch | |
| Bikini Snack | Snack bar | International | Snacks | |
| Blue Marlin | Snack bar | International | Snacks |
Facilities
- Rooms: 342
- Property view .
Health and wellness
- Fitness centre: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
- Beach front
Meal and plan options
-
All-inclusive: Included
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Jetted pools: 2
- Kids pools: 1
- Outdoor pools: 3
- Water slides: Included
Water sports
- Dive shop: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Comfortable lounge chairs by pool
Shops and services
- Baggage check
- Concierge
- Currency exchange available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available available ($)
- Meeting facilities available ($)
- Shopping onsite
- Tour desk
- Wedding facilities available ($)
- Car rental desk available ($)
Aerial view
Location
Reviews
Speechless for how bad was
Ariku1984 on Sep 22, 2021
I have loved this hotel for the past 7 years.and I am a royal member of this hotel. I know a lot of staff and visit every season. Even with the understanding that hotels can't always be in perfect condition, this season was literally a completely bad experience. First. I was waiting more than 3hours for Check in. I took a cold shower because no hot water comes. During the cold shower,doesn’t draining, Every Elevator broken and only one small one was working and we had to sharing with all the hotel staffs. Couldn’t sleep because a lot of bugs everywhere. I booked 5 nights but I checked out after first night. I couldn’t ruin rest of my vacation days. Eventho staffs are unhappy working for this hotel. They are almost give up and no expectation from main office in Mexico City. This hotel absolutely not ready for accepting any other guests and please concern and listen your staffs first. I really feel sorry for them because everyone trying to best for the guests but hotel needs maintenance first. Had super bad experience. I leave my bad review for I truly want to better maintained next my visit.
Another Great Stay in Paradise
James M (Cape Canaveral, Florida) on Sep 22, 2021
The resort continues to be a paradise and the place we choose to visit every year. We stayed for 11 days again and enjoyed every second of our stay. Some great changes they have made since our last visit: 1. You no longer have to reserve a time ant the three restaurants, an excellent change 2. Every Wednesday evening they do Mexican on the Pool and volleyball area so you can enjoy the sunset and water view. Excellent food and really enjoyable. 3. Entertainment locations change every night and love the different type of entertainment. Their Covid-19 protocol for their employees is excellent and all the staff really follow the rules. The three specialty restaurants are excellent!!!
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