TripAdvisor Traveler Rating

We have been to this resort three times. It’s absolutely fantastic. The amenities and pool are great. The staff is so helpful and kind. Melissa Harrison was amazing.

I wanted to like this hotel but I can’t. The pool is an R-rated club. The music played was SO LOUD! Too loud to block out. Seriously, ridiculously loud. And VERY sexually explicit lyrics despite lots of children present. Not the Hilton standard I expect. Hugely disappointing. If you’re wanting a loud bass pumping club this hotel is for you. If you’re looking for a relaxing day at the pool stay elsewhere. .

This hotel is average AT BEST, but could be great. Currently, it’s a dump. There are so many positives, but unfortunately they are overshadowed by the negatives. To be fair, we were there on a holiday week that also included an event crowd (Orange Bowl). This meant the prices were much higher, but the service/accommodations did not match the price. Also, I do not think this is an employee issue (they were absolutely understaffed, but those working were busting their butts). Positives first: - LOCATION - Pool area - Beach access and amenities - Parking was always readily available and easy - Texting desk feature: Each employee I interacted with was polite and helped me resolve issues Negatives: - “Historic” marina building: If you get a room in this building, immediately decline. It should be condemned; it’s not safe or healthy. The elevator did not work, there were water leaks on every floor and our “balcony” sliding door was so warped it would not even close. One night in this room (only because it was late and we were exhausted) and then I demanded a move to the tower. It was about a .5 star better, but worth the move. - Rooms: They are TIRED! A beach hotel should not have carpet in rooms; maybe it had been vacuumed, but you couldn’t tell. The bathroom flooded with each shower because the drains barely worked. The drywall is so warped wall plugs were unpredictable. The hair dryer was as old as myself and only blew cold air. I was grateful I had Clorox wipes to wipe down the side of the bed and nightstand as left-over pizza sauce was crusted to the surface. The blackout curtains had holes so we got polka-dot sunshine each morning. - Hotel atmosphere: Very little upkeep. I saw the same paper straw and lime wedge in the elevator for 3 days. There are carpet mats in the elevators that filthy and dangerous. - Lobby atmosphere: The lobby furniture is worn and stained; it’s also very limited. Because it was a big football weekend, people wanted to gather and watch. There just wasn’t any space for that. The hotel bartenders were working hard to accommodate, but it was impossible. The few tables in the bar area were attempting to also serve as a “restaurant” to host an NYE dinner. The space just couldn’t be two things at once. I absolutely know I sound like a complainer in this review, but I’m trying to put some honesty out there in hopes that someone with the ability to help will. I believe this hotel could truly be GREAT! Maybe the best on the beach.

We stayed at the Bahia Mar for five nights. Our initial room was in a separate wing from the lobby and felt a bit dated, which was disappointing at first. Thankfully, the hotel moved us the next night to the tower near reception, and the room was much better—spacious with a lovely ocean view. The highlight of our stay was Wendy at the front desk. She was absolutely fantastic—so attentive and genuinely caring, checking in multiple times to make sure everything was great. Her service truly stood out. There is a resort fee (as with most places), but it actually includes useful amenities: two free drinks daily, beach towels and chairs, and bike rentals. The shower had good pressure and hot water, and overall we had a good stay. Special thanks again to Wendy!

A wonderful iconic property right on the Fort Lauderdale Beach. The rooms and suites were just ideal. Our check-in experience with Natasha was just over the top grade. I would hire her in a moment if I needed anybody in customer service.