TripAdvisor Traveler Rating

Had to ask for the room to be cleaned no coffee in room only a out door pool I spent half as much at other hotels did not have to ask for room to get cleaned had coffee in the room and a indoor pool

I booked this hotel on the recommedation from friends who frequent LV. For an average of $500 a night, we were prepared to be wowed. Well, we were but not in the way one would expect. The TV and phone never worked and maintenance said it was hotel wide. The lights in the bathroom went out frequently and we had to go stand in line at the front desk to get any help. We were told we should have just known it was up to us to reset the breakers. The toilet seat was stained yellow and the housekeepers said it was clean, it needed to be replaced. The room was overall dirty/dusty, there were crumbs under and around the coffee pot. We decided to end the vacation early and the front desk manager said the early check out fee would be waived, come to find out today that this was not done. 0/10 do not recommend.

Great location/hotel/casino/atmosphere/staff. It’s a smaller casino so it feels more friendly than some of the larger casinos.

Great affordable stay where I won my first hand pay at the casino in the LINQ, only thing I would complain about is the long lines to get a room where you’re forced to use kiosk. I got the second floor when I’m a loyal Caesar’s rewards member that goes to Vegas all the time, so it would been nice to be on a higher floor not near the ice machine.

The LINQ Hotel has an excellent location right on the Strip, which is honestly its biggest advantage. Everything is close by, and the lower areas of the hotel feel relatively safe and well-lit, which is a big plus for walking around. One thing I really loved — and truly appreciated — is the direct access to the monorail. It’s extremely efficient, very accessible, and honestly one of the best features of the hotel. It makes getting around Las Vegas so much easier, and it’s a huge plus. That said, many of the stairways leading to the monorail were not working during our stay, which is not okay and should be fixed, especially considering how important that access is. There are also some safety-related issues that could be improved. One major concern is the lack of security in the elevators — there’s no real control of access, and you’re not always required to use your room key, which doesn’t feel ideal. Unfortunately, the staff experience was very disappointing. The front desk agent who checked us in (I don’t remember her name) was extremely rude and unhelpful from the start. She insisted, in a very aggressive manner, that the credit card used had to have a name on it. We explained that in our country, some cards simply don’t have the name printed, and asked what alternatives were available. Instead of explaining options calmly, she repeatedly said “it’s not possible” and implied that we were being unreasonable, even saying that “obviously” they’ve seen cards with names — which completely missed the point. Her attitude was terrible and unnecessarily confrontational. Communication overall was very unclear. During check-in, we were never asked whether we wanted daily housekeeping, which later caused issues. Even after calling to request room service, our room was not cleaned on the second-to-last day. It honestly felt passive-aggressive, as if the initial bad check-in experience carried over into the rest of our stay. In general, while the hotel itself is not bad and the location and monorail access are great, the attitude of much of the staff made the experience uncomfortable. It often felt like you had to be on edge, expecting to be treated poorly or dismissed. With better customer service, clearer communication, and proper maintenance of key access areas, this hotel could be much better.