The LINQ Hotel & Casino reviews
19363 TripAdvisor reviews
Mood spoiler
AmbyD_12 (Toronto, Canada) on Oct 03, 2024
Below average experience, property and service compared to the price charged. Rooms are very old, dated and housekeeping is bad. Found crinkled sheets as if not changed when we checked in. Found someone's personal belongings in different parts of the room on the carpet like a ring and rubber bands. Casino exhaust systems are bad and smoke stays within. Old dirty carpets all over.
Bad comunication
Leonardo220280 (Mexico City, Mexico) on Oct 03, 2024
It's been more than 3 weeks since my trip and they still haven't returned my deposit. And there is no phone number that they answer.
Laurent Gontier pool staff insulted me & my husband in front of other guests with no reason or no apology
MaxineHill on Oct 02, 2024
@TheLINQ is awful You have to search for a bed by the pool as the majority of them have to be paid for. Laurent Gontier (assistant beverage manager) insulted us today. After lunch our sun cream, had been discarded by the staff with no apology or for Laurent’s insulting behaviour
Awful hotel
Martyn h on Oct 02, 2024
@TheLINQ we are staying here at the moment this is our 7th visit to Las Vegas and if it had been our 1st we would never have revisited! This hotel is awful the rooms are not made up unless you ask but it has to be every other day you have to wait for over 8 hours to have your towels in your room changed. The worst is you have to wait for over an hour searching for a bed by the pool as the majority of them have to be paid for. Today a member of staff called Laurent Gontier who is an assistant beverage manager insulted me & my husband in front of over guests telling me “this isn’t Tenerife you know” after I had to search nearly a hour for a sunbed. To top it all my husband & I went for lunch and when we returned approximately 1 hour later the towels had been removed along with our sun cream, when asked we were told to ask 7 members of staff where our cream was to be given the run around by all of them. We still haven’t found our cream or had a proper apology from Laurent or his management team. I will definitely never stay here or recommend this hotel to anybody.
Perfect stay on a business trip
tkblazer (Kildare, Ireland) on Oct 02, 2024
Stayed in the LINQ Hotel for 4 nights. We had booked 2 rooms (King Suites) and were on the 18th and 20th floors. Check in was seemless at the kiosk for one room and we had to go to reception for the 2nd room. Thankfully we did, as we realised we needed to book an extra night and the receptionist looked after us so efficiently and with a very helpful and friendly attitude. Room was spotless, and, in our eyes, good value for money. We didn't use any of the facilities in the hotel as we were attending a conference elsewhere. Really happy we chose here. Online check out, itemised bills, housekeeping, neatness of the halls all great - couldn't recommend it enouigh from our expreience.