The LINQ Hotel & Casino reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

18545 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

A great place to stay.

EricJ1183 (North Vancouver, Canada) on Jan 30, 2023

This was my first time staying at The LINQ, and based on other reviews I was concerned. However, we were pleased with our stay. The property size is perfect, it's close to everything, all the staff I dealt with were great, the room was a good size and clean (just wish we had a fridge), and the food/restaurants on property were awesome. To top it all off, the cost per night versus other properties in the area was at a fraction. I am already planning my next trip to Vegas and this property is top of my list. Thanks LINQ for a memorable stay.

TripAdvisor users rated this property 3 out of 5

Not up to standards

donwN1477DN on Jan 30, 2023

Booked this because was las vegas strip because friend had never visited. Bathroom power blew out that night which they fixed once i informed them of it. Water pressure is like a light shower with no pressure behind it.expected better for being on strip. Not trying to be bitchy but was in 4 star hotel the night before in san diego and blows away this hotel.

TripAdvisor users rated this property 1 out of 5

Worst hotel I’ve stayed in

Trek211093 (Davidson, North Carolina) on Jan 28, 2023

This is by far the worst hotel I’ve ever stayed in. Check in was impersonal, had to use a kiosk. The sheets are dirty and the clean ones are rough. The bathroom door slides and doesn’t close all the way. Air conditioner doesn’t work. And we paid almost $300 a night for this room. Checking out tomorrow and finding a new hotel. This place is a dump.

TripAdvisor users rated this property 1 out of 5

They gave us an occupied and dirty room

Crazy_Canuck_Tdot (Toronto, Canada) on Jan 27, 2023

When we checked in, they said they had no non smoking rooms for our 5 night stay, and we can change the next day for a non smoking room. Lo and behold, as we approached our room door, it was left open by the lock hinge, and there were alcohol bottles and food containers on the table. And the pillows were in a vertical position from whoever was occupying the room. We complained and got a non smoking room, but that experience left a bad taste in our mouth about the safety and cleanliness of the rooms

TripAdvisor users rated this property 1 out of 5

Horrific experience

Pipymama (Alberta, Canada) on Jan 26, 2023

3rd time at this hotel and it was the worst experiences Booked 2 double beds with non smoking room 6 months ahead and also booked direct via Caesars rewards. PAID FULL BEFORE CHECK IN and thought Best guarantee site as I booked direct via hotel website. Nah, You are wrong. Checked in at 1.00 AM Kiosk machine did not allow us so we had to be inline for 25 minute. To find out they sold our room type for walk in guests Yes hotel probably make more money for walk in as it was Saturday night ( NFL game the next day) Sum it up, they showed me they only had 3 rooms left and all are smoking room with king bed option. If i don't take it they will refund the money and we had to go find the other hotel at 1.00 am in the morning. We had no choice just to take it and promised to give $50 food credit and switch the room the next late morning . My family of 4 had to sleep with mask on. 3 in a bed & one on the couch. We are non smoker! Imagine how awful it was. The useless staff names Ricki (she) could not do anything. The managers hid themselves in the office right beside the front desk. He or She afraid to face up with the guests. Ricki the front desk said although I booked direct with hotel doesn't mean guarantee the room. I was stunt by her answer. I chose the room type and pay extra more. What the point for options and different price categories then? I told her I paid full amount 48 hrs before checked in. That did not mean anything to you guys? . She strongly argued back No it meant nothing. Take note management it was so ashamed on you guys. The second day we got moved to the room we booked. the room was good enough, No maid which was ok. I just changed the towels with the housekeeper every morning . When checked out i was afradi to use Kiosk check out so I went in line to check out. And what I was expecting. We only got credit for $ 20 not $50 the manager changed the amount after we left the checked in counter. PATHETIC Way to treat guests like this. Shame on you! Also added 3 nights parking on my bill. REALLY? Thanks God I did the check out with these unprofessional staff myself. I will not return to this hotel again. Crooked people , F*** up management. Cheers to the liars!

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