The LINQ Hotel & Casino reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

18215 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Short staffed and never repaired air conditioning

Danielshanesmith (Bee Spring) on Jul 02, 2022

We Had a large group that stayed at the Linq. The air conditioning in one of the rooms did not work and make a terrible noise. We called every day for them to repair but it was never repaired. At check out we complained again and they offered a 30.00 food credit that they said needed to be used before check out. It was 10 minutes before check out. It was also 107 in Vegas. So needless to say the room was very hot. I would not recommend the hotel. As a frequent visitor to Las Vegas I would suggest any other hotel.

TripAdvisor users rated this property 3 out of 5

It was just ok

Bentley256 on Jul 02, 2022

The hallways were hot. Had little air flowing. The room we stayed in never cooled off either. Sweat the whole time in the room. Confusing on why they sell cigars inside but don't allow you to smoke them. Makes no sense.

TripAdvisor users rated this property 3 out of 5

Family vacation

Z6988NJpablob on Jul 02, 2022

Complained about dusty rooms and was told it would be passed along to housekeeping. Never got done same dirt on carpet for the four day stay, Shampoo and body soap dispenser empty never checked. Very disappointed and will never stay here again.

TripAdvisor users rated this property 2 out of 5

Its location is the only plus

APlateUK (Bristol, United Kingdom) on Jul 01, 2022

Our travel agent booked the LINQ recommending its location close to the main part of the Strip - this was true - however - we so regret not investigating Vegas hotels more before selecting this one. The check in process is Motel style via a terminal - many of the terminals did not read our passports and made this a stressful experience given there were 10’s of people in the queue behind - there were no staff around to help and no one at the check in desk. The machine did not allow us to select a room type, so having navigated the machine and the hotel itself to find our room, we opened the room to find it clearly was a Smoking room - we did not even realise that in 2022 that these are still a thing. We called the reception using the room phone but they said this needed to visit the reception to get this rectified and this took some time to finally resolve. There were no tea / coffee making facilities in the room. The soap bottles on the walls in the shower constantly leaked and were never wiped each day, so orange liquid was on the tiles from previous guests, and the air conditioning was so noisy we preferred boiling with it off. Finally top top it off - the Pool experience was horrendous - we were security scanned like criminals to get out there and the poolside experience itself was like something out of a Prison and we abruptly left. Our experience of Vegas was amazing but our experience of this hotel was not and we could not wait to check out. The only thing this hotel has in its favour is its proximity to the better hotels to look at out of the window at, wishing longingly we were there.

TripAdvisor users rated this property 1 out of 5

Horrible hotel ,No customer service and needs lots of maintenance

P9682GEseano on Jul 01, 2022

First time staying here. First impressions at check in was complete disaster. They want you to check in using automated machine. I gladly tried and went through entire process for them to tell me to wait for hotel associate. After 20 min wait she comes over does not say a word takes me back to desk. I try to make small talk because this place is in complete melt down. She basically won’t even look at me. I asked if it was possible to get rooms close together and she says I am doing best I can. So from that point we just waited and didn’t say a word. Strike 2 for this place and haven’t soon a room. Finally get to room after fighting through the kids and families with strollers. Open door to room and it’s pitch black and 100 degrees. We walk through turning o. Light switches not 1 of them worked. Finally found a lamp and turned it on. Turned down the air and was set to have fun even after the check in disaster. Went down stairs to gamble while room was cooling down. Came back up couple hours later and room still hot. AC not working. Stoke 3. Got it working and called it a night. Got up tried to shower no hot water. Strike 4. I can go on and on about this place but never will I return. They need a lot of help. Don’t be fooled by cheap price as it’s cheap for a reason.

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