TripAdvisor Traveler Rating

My husband and I came to Las Vegas to celebrate a friend's 50th birthday. After our flight was delayed three times, we didn't arrive at the hotel until 3:00 a.m. on Friday. During check-in, the front desk employee specifically asked if we wanted housekeeping service during our stay, and I clearly said yes. On Friday morning, we left the room expecting housekeeping to service it while we were out. When we returned that evening, the room had not been cleaned. I called Guest Services and was told that I had declined housekeeping for my entire stay, which was completely inaccurate. They apologized, said they would correct the issue, and promised service would begin the next day. They also offered to send towels to the room. On Saturday, after being out all day, we returned to find that our room still had not been serviced. When I called Guest Services again, the representative hung up on me. I called back and was transferred to another department, where I was once again told that I had declined housekeeping for the entire trip. They offered to send more towels and promised housekeeping would start the following day—Sunday, our last full day. My husband and I went out to eat and returned, but the towels never arrived. I then went to the front desk in person, where the employee repeatedly insisted that I had declined housekeeping services, despite my explaining multiple times that I had not. He assured me someone would bring towels immediately. An hour later, we were still waiting. It was nearly 1:00 a.m., and we had no towels to shower with. We stay at this hotel every time we visit Las Vegas, but after this experience, we will not be returning. Between the lack of housekeeping, the repeated misinformation, being hung up on by Guest Services, and the failure to deliver something as basic as clean towels, this was the worst service we have ever received here. Extremely disappointed.

Awful experience and hotel do not stay here, friend and I were out all day on a helicopter tour and in that time span house keeping cleaned our room when we requested NOT to have them come in untill we texted we wanted it and they did anyway and money FIVE HUNDRED was stolen from the safe. It was all of my money and my money to get home. They have been making us jump through hoops not answering phone and when they did basically told us they cannot do anything till the investigation is over and by that time we will most likely be home. Shame on you linq hotel you make thousands of dollars if not MORE a day and you can’t even compensate me MY 500$.

We travel from the Midwest to Las Vegas to enjoy the desert sun, the lights, the shoes, the dining, and time at the Linq pool. Yes, there are bigger and better pool destinations, but we have founding staying at the Linq Resort to be our place of choice. We enjoy the live DJ, and the poolside bar. Just be mindful that these expensive signature drinks can be strong with their alcohol content. The rooms themselves are small, but serve the purpose. The 1/2 glass shower door always puzzles me but it somehow works. My only complaint is how backed up the elevators become when the resort is busy. You absolutely cannot beat the Lina’s location on the strip. You are right in the middle of everything.

I loved everything about this hotel until I went to take a shower.. NO HOT WATER .. this is a big big issue .

The LinQ is always one of my go to casinos when I am in LV. It has a fun atmosphere, with so much to offer. The casino staff are great and fun to interact with. The restaurants choices are plentiful and my two favorites are Hash House a Go Go and Guy Fieri's. My favorite gambling spot is O'Shea's. It has such a lively and fun atmosphere!! And even though they took away my favorite drink aka Frozen Bailey's from the free drink option while gambling (for my card level any how / I am only Platinum currently), i will still always find my way over to the LinQ anytime I am in LV. It is a great experience that is center located and has so much within and around it for a complete experience.