TripAdvisor Traveler Rating

My experience was good. I met Pedro at the swim up bar he made my experience 10 times better. Best service and hospitality. Give that man a raise!

Excelente stay : Fernando, Erick and Mirna were a very helpful staff during our stay thanks guys no complaints at all

What a great place to begin a new year. The Krystal staff give a great vibe to the resort. They are very friendly and accommodating. The food at the al a carte restaurants were wonderful. (We did not go to the buffet). We loved being right on a beautiful, clean beach. The rooms were clean, and bed was comfortable, and we had a gorgeous view of the ocean, to start and end each day. Having an Adult Only Pool, was a definite bonus. We thoroughly enjoyed our stay and recommend.

Had a great start to 2026 at Krystal Grand. The best part of our stay was the people who work here. Very kind, fun, and hospitable. Angela + Angel + Manuel in food service; Edher + Hector + Gustavo in reception; Caro in housekeeping; Vanessa + Angel in pool activities; virtually everyone we encountered was great!

We all had a terrific time! Can't say enough about all the people that work there. Everyone was so friendly and kind and happy to help out. The rooms were good the place was great. So much activity and things to do. Beach area great pools great and all the restaurants were good especially the Grill and Japanese . Fun sitting and watching our chef cook. Food yum! Location was great and everything you needed was right there. All of us had a super time ready to go back. Music and DJ'S were great. Everybody made our trip perfect. Thanks ??