Krystal Grand Los Cabos reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.3
  • Rooms 4.1
  • Service 4.0
  • Value 4.0

5707 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Late Review but better late than never!

Tina G on Apr 14, 2026

Our family had the best time at Krystal Grand Los Cabos last year! Lots of activities for the kids and grownups. We had a room right on the beach that had a private little pool right outside our sliding door. Service came right to us there as well! Drinks were great and so was the food! One of our favourite places to hang out was the open air restaurant which we enjoyed so much for both breakfast AND dinner everyday. Shout outs to Sergio, Beatriz, Estephania, Leo, Carlos, and Fernando who were all magnificent at their jobs! PS Shout out to Tania at the kids club too!

TripAdvisor users rated this property 5 out of 5

Krystal Grand Hotel Stay

Jake R on Apr 13, 2026

Very nice experience and stay at Krystal Grand. Food and drinks are very good. Armando was very helpful and most friendly to me and my fiancée. He helped with everything we needed. If you come to Krystal Grand Los Cabos I recommend asking for him when you stay here!

TripAdvisor users rated this property 1 out of 5

Stay away!

Mark C (Fort McMurray, Canada) on Apr 11, 2026

Terrible!! We paid for a swim out room and our room was smoke filled and luckily we weren’t killed. They had no other rooms available so sent us to an old dilapidated condo across the street. Won’t refund our money at this point. Stay away from this place!

TripAdvisor users rated this property 5 out of 5

Spring Break 2026

reneev280 (Richland, Washington) on Apr 11, 2026

We came for our Spring Break trip. Pedro and Julian by far made the trip the absolute best. I have been to many resorts and their service was top notch. Very attentive and the friendliest staff. They went above and beyond and their generosity was immeasurable. Definitely ?? ????????

TripAdvisor users rated this property 5 out of 5

Amazing service

Daniel M on Apr 08, 2026

Excellent service Miguel was amazing!! He took care of us so well didn’t have to wait on anything he was very attentive.

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