Krystal Grand Los Cabos reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.3
  • Rooms 4.1
  • Service 4.0
  • Value 4.0

5745 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Relaxing Layover

Sammi B (Honolulu, Hawaii) on May 30, 2026

Stayed here with my company. It had all the amenities you would need for a single day of relaxing bliss. Highly recommend a swim-up room to have a pool to yourself, since the other pools get pretty crowded. We had the all-inclusive package, but the food and drinks weren’t anything special. I wouldn’t personally pay for it.

TripAdvisor users rated this property 2 out of 5

Go somewhere else. Good food, but the water is not safe for swimming, and the rooms are noisy due to the nearby highway.

K T on May 30, 2026

The water here is choppy, and black danger flags are posted every day to warn against swimming. Even though the beach is pretty, you can only use the pool. There are no beach loungers to sun on the beach. The rooms are noisy, and we were woken up by garbage trucks at 5 am. When we asked to change rooms, the staff said there would be a charge of $50-70 US per night, or we could take a downgraded room with no additional compensation or offer to improve our experience. This place is not suitable for gay couples. My spouse and I have been treated badly by the staff, while we see other straight couples and families treated very well. The staff ignored us during meals, and we frequently had to get our own drinks while other tables were served around us. Spend a bit more and go somewhere else.

TripAdvisor users rated this property 5 out of 5

Excellent service and very cordial.

Adriana O on May 26, 2026

The most wonderful service. Raul was nothibg but kind and helpful during our stay.

TripAdvisor users rated this property 5 out of 5

Awesome time and great value!

926tannish (North Vancouver) on May 26, 2026

Great location right on the beach; closer to San Jose del Cabo than Cabo San Lucas. Three of us stayed in a junior suite with ocean view; 2 double beds and sofa beds. We founds beds to be comfortable but sofa bed not so much. Ask for 4 extra blankets to provide some cushioning! Hotel staff are so friendly and helpful; lots of smiles and cheerful greetings. Special shout out to Expedia team of Diana, Roberto and Brissa for being so awesome! Specia kudos as well to Yolanda (about to go on maternity leave - congratulations!) and Marilu. Food was excellent; lots of variety and fruit was especially ripe and delicious. Risotto Italian restaurant was our fav, followed by the Grill. Tastes are very subjective though. But we always felt full and satisfied; never had a bad food experience. Great value for the money paid; would recommend to anyone who prefers a smaller resort.

TripAdvisor users rated this property 5 out of 5

Best experience ever

Maddie G on May 25, 2026

Absolutely amazing thank experience!!! Pedro has been the best bar tender!! Can't wait to come back one day!!! Most beautiful people you could ever meet

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