Krystal Grand Los Cabos reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

4415 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Family trip

Arsh G on Mar 02, 2024

Had an amazing experience and a great family trip. The staff were great and very accommodating as our group was travelling with 2 infants. We were late for our dinner reservations at Ayami, but thanks to Saul and Ada we were able to get in and enjoy our last night here!

TripAdvisor users rated this property 4 out of 5

Overall I would give the hotel a 4 out of 5

kevinrF8924TE on Mar 01, 2024

We stayed here for a week in Feb of 2024. I will say that the service staff does a great job. They can only do what is provided for them. We had a few minor issues with our room and they fixed what they could. I will give a shout out to Adal, our waiter that works at the Japanese and Italian restaurants. He is above expectations. We enjoyed his service so much that we followed him around the restaurant he was working that day lol.

TripAdvisor users rated this property 5 out of 5

Great place

Michael R on Mar 01, 2024

Josefat went out of his way to give us the best experience here!! Amazing guy and very friendly! We stayed here for 5 days and it was great. People were friendly. Only issues really was Wifi was having a lot of of trouble but besides that it was great

TripAdvisor users rated this property 5 out of 5

Updated rooms and good food made this a great choice

ORTrvlr (Tualatin, Oregon) on Mar 01, 2024

There are a few highlights that are important to point out: Proximity: This property is quite close to San Jose Del Cabo, a massive supermarket (La Comer) with a pharmacy, and the airport. The food was great! The breakfast had many good options, with traditional Mexican specialties along with international foods. The fresh juices were one of my favorites, and the bar availability made having a mimosa or tequila sunrise quite easy. If you can splurge on an Altitude tower room, do it. The swim up suites were dreamy and having access to the rooftop deck with plunge pool was a bonus. Finally, the service was welcoming and friendly throughout, from the front desk, to the housekeeping team to the food services providers, they were all focused on ensuring our stay was a good one. Can't wait to return.

TripAdvisor users rated this property 5 out of 5

Top servers

Vanessa M on Mar 01, 2024

Big shout out to these servers who went above and beyond each and everyday with their 5 star service : Josafat: His breakfast / lunch service was incredible. Always came to checkin and see what we needed. Angel: Went above and beyond to make my birthday a day I'll never forget. Alexanhra: The most polite and smiley server you could ask for. Istanbul: literally was running to keep up with all his order and make sure our experience was phenomenal

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