TripAdvisor Traveler Rating

Very well experience! And very relaxing

Had an amazing stay at the Krystal Grand Los Cabos! From the moment we arrived, the customer service was top tier and the staff made us feel welcomed the entire trip. The drinks were always great, the atmosphere was beautiful, and everything about the resort made for a relaxing experience. A special thank you to our personal butler, Joel, for going above and beyond during our stay. He was attentive, professional, and made sure we had everything we needed throughout the trip. His hospitality truly made our vacation even more enjoyable.

This place is just not it. The food at the buffet is scary. We tried it once for dinner and left instead to the italian restaurant. It was 9PM and we had to wait one hour to get seated although there were tons of tables available. We tried the buffet for breakfast and left again because I just could not handle the flies on the food. The rest of our two days, we either ate outside of the hotel or the pool food which consisted of burgers and fries. The alcohol is pretty basic, they serve you the beer in a cup and sometimes they are pretty slow. All the staff is super humble and sweet. They all work so hard and I made sure to tip them and thank them because it is obvious that they are over worked. Next time, I will stay at a regular hotel and eat outside of the hotel.

My fiancé and I visited Krystal Grand from Canada and we were very impressed the entire time. The food went beyond our expectations. The service is fantastic, especially Miguel, Julian and Benjamin! They always remembered us and gave us amazing service. We will definitely be returning if in the future if we are in Cabo!

Pedro at the swim up bar was so awesome and Julian with getting everyone there drinks and food on the pool deck ??