Krystal Grand Los Cabos reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

4194 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent service

Go47600918026 on Sep 14, 2023

Manuel gave excellent service. Made suggestions. Explained the menu. Familiar with the menu and its ingredients. Ask the kitchen if we could have exceptions. Very kind and friendly. Easy to work with. Great job!

TripAdvisor users rated this property 4 out of 5

Quick Long Over Due Vacay!

Terri A on Sep 12, 2023

Me, my husband and some friends decided to go on a quick, last minute vacay. It was long over due after the Pandemic. We really enjoyed our stay at Krystal Grand. It was a very clean resort. All the workers were amazing. We especially enjoyed Enrique at The Grill. He was very attentive. This was the perfect time to be at the resort. It was not super crowded so it was very relaxing and we had no problems getting a lounge chair at the pool. I just wish we had more selections of beer and alcohol. It was the ingest downer for me.

TripAdvisor users rated this property 3 out of 5

Great server

joanna m on Sep 12, 2023

Sorry the resort was NOT the best. You can not make dinner reservations online. Pool bar closes at 5:30 ?? we would not stay here again. Howeverrrr the waiter MANUEL at the restaurantS was very very attentive. He also suggested places to go visit. We really enjoyed his attention and we can’t thank him enough.

TripAdvisor users rated this property 1 out of 5

Thanks Pedro for hospitality

Biljana A on Sep 02, 2023

Pedro and Julian are the best in whole resort. Good job guys. Hotel management is terrible, buffet restoran doesn’t work most of the time, adult pool has limited chairs and you have to pay for extra chairs etc. etc.

TripAdvisor users rated this property 5 out of 5

Group of 9 friends trip

Guide574057 on Aug 28, 2023

Another amazing time at Krystal Grand Los Cabos! Pedro, Julian and Paulina gave 5 star service every day at the adults only bar. Carlos was very helpful with all our dinner reservations. We cannot wait to plan our next trip here. Karaoke at the sports bar is always a good time after hours :)

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