TripAdvisor Traveler Rating

Stunning peaceful Location appreciate generous Palm trees cactus excellent pools,excellent food Excellent staff excellent over the top clean helpful pleasant positive staff Truly enjoyed natural beautiful generous palm ?? trees cactus flowers around stunning pools. Real coffee ?? mugs Real cotton linen The Fresh fruit homemade chef food The beautiful grounds outstanding Absolutely delighted to see Bible in drawer Thank you ?? Went with my husband Calvin ?? would return beautiful peaceful oasis

If you are looking for glorious sunrises, sunsets, dining extraordinaire and the absolute BEST staff, this resort is for you. I spent 10 days there. There were always available lounges (both beach and pools). Lovely music around the pools which was important to me (many resorts have very loud music - not this one). I can't say enough about the staff! Everyone from the maintenance folks to the front desk (Hola Randy!!!) offered smiles and went out of their way to make sure you had what you need. Very special mention to Marco, Zai, Pilar and Natali. Note that the ocean here is dangerous to get close to. I'm not an ocean swimmer and instead love the sound of the strong surf. Also saw many whales from my beach lounge. If I could make one suggestion it would be to have some live local music. I always appreciate a local cultural experience at a resort.

I had extraordinary service at Pueblo Bonito Pacifica. The hostess Mizt at Siempre is perfect for this position. She is gracious, always smiling, and makes you feel like family. Omar Oscar Gupar is a bartender extraordinaire! He sets up the entire bars at Peninsula and Semipre. Hundreds of bottles and beverages all perfectly arranged for the staff. Martin is an amazing waiter at the adult pool. He is constantly running to take care of drinks and food for 8 hours. He is always attentive to all requests and is simply amazing. Christian is also an incredible waiter at the party pool. Always on the move filling orders, super nice and perfectly dressed for formal wedding events.

I really love this place. The attention given by the staff it was great. The restaurant the food was good and they really attentive with my food allergies.

Our family recently returned from our stay at Pueblo Bonito Pacifica Golf & Spa. We had one of the regular rooms - a bedroom/bathroom, with an oceanside view. For what we received at this over-priced, all-inclusive resort, our Deluxe Oceanview was definitely not upscale, nor furnished with quality materials. The photos the resort depicts of the bedroom and bathroom are from when the resort was first constructed and newly opened. Tecnically, they are still the same except think, "tired" and 20 years older. I did not expect a budget motel. Other than the glorious ocean view itself, the "Deluxe" rooms in themselves are certainly not luxurious by any means. Hopefully, you won't be spending much time in your room. I will say, however, that the resort was not lacking in friendly staff willing and available to assist in most ways to make our stay enjoyable. I say "most" ways because the food was seriously lacking, especially in vegetarian selections. When we asked the chef to make a chicken fajita without the chicken, or any other a-la carte dish for that matter without the meat, we could not be accommodated. If you are a vegetarian, expect to starve or pick out meat from every meal. If you go to some of the other sister resort restaurants: 1) you will need to make a dinner reservation; and 2) ask about the cover charge. For example: to go to Quivira Steakhouse, the cover is an extra US$60 per person to eat there. Some other restaurants are US$40/person or $30/person, so find out which restaurants & how much if this is a concern. I have no idea why Pacifica posts two sets of charges next to each menu item. Most items are all-inclusive. They will inform you when a menu item costs extra. For this reason as well as for tipping, it is always a good reason to carry some cash. Do not charge anything to your room! Again, there are some menu options that will cost extra, especially if you go to The MARKETPlace at Sunset Beach. That place can be a clusterF... with no direction as to what to do or how to do it. TO ORDER FOOD at the Marketplace at Sunset Beach: It is best to go on the app beforehand and peruse the menu of all the restaurants to have an idea of what's available & what you might want to eat. That is half the battle. You can get a better idea after you arrive. When you are ready to order, go up to that restaurant's cashier (or get in line), order and "pay" by scanning your all-inclusive bracelet. If that menu item is all-inclusive, that's all there is to it. The cashier will tell you if the menu item costs extra (like a shrimp salad), in which case you pay. The cashier will then give you a table number. Go find a table. Sit. A runner will deliver your food to that table number wherever you happen to be sitting. Someone will come around to take your drinks order while at Sunset Beach. It will take forever if you decide to stand up at the bar to get your drinks. In general, take plenty of cash because their hands are out for tips after every meal & every service, etc. If you happen to put a tip on your room charge, expect the amount to DOUBLE with unexplained taxes and fees. A simple $5 lunch tip turned into a $10 tip, no joke! On our pre-checkout bill, it listed a charity called Letty Coppel Foundation. Even though it explained we were under "no obligation" to make a donation, Pacifica added it to our final bill, anyway. When I asked them what the ambiguous charges were at checkout, all they could tell me was "city taxes." What I loved the most about Pacifica was the crash and crack of the rhythmic ocean waves - they were mesmerizing! Too bad it is not a swimmable beach. It doesn't help that there is a sewage-looking system directly at the waters edge with pipes leading into the ocean. One last thing: Do NOT order the room service pizza! It is honestly the worst on the planet. The dough tastes like I made it in my Easy-Bake Oven when I was 10-years old :) This is an honest review from an ordinary wife, mother, traveler at Pacifica. I do believe there are much better and more upscale, and luxurious resorts to choose from for the same, if not a better, price.