TripAdvisor Traveler Rating

Booked a trip for some solo relaxation and was not disappointed! Stayed in the Towers pool suite (highly recommend) and was so impressed with the level of service and attention to detail from the incredible staff (a special thank you to Gonzalo & Francisco) and the butlers (thank you, Leopoldo & Beto). They made my stay unforgettable!

Rodrigo was out butler at Pacifica and he provided 10/10 service! I have stayed at this resort before and Rodrigo went above and beyond to make my wife and I feel special on our honeymoon. I will be requesting his service in the future!

Stayed here for two nights to celebrate my husbands birthday. The first thing that stood out was how stunning the property itself is. Really modern and the landscape was well done. Felt kind of like we were in the desert. There’s not much happening here as far as entertainment, we had to venture to other resorts or downtown for stuff to after 10 pm. The food was good but we would have preferred at least having one buffet option during the day rather than having to be seated and order with a staff member Communicating about what was available to eat and when was a miss. We were told one restaurant closed at midnight only to walk all the way over there and be turned away and told that they closed a whole two hours earlier The room… where do I begin. Not at all what I was expecting. There was literally a bed, a chair and a desk. Like do decor or ambiance at all. We were given one towel that my husband and I had to share and we both slipped exiting the shower multiple times. Due to all of this, and the flies being out of control, we requested to move up to the sunset property. We decided to come back to Cabo in about a month but try something a little more high end. Wished we had a better experience.

We stayed at Pacifica and they had some activities during the day. The entertainment staff, we met Manuel, was very kind and friendly and we participated in the activities like volleyball and water aerobics which was very fun.

Such a great vacation! The whole staff is so helpful and friendly. Oscar Gonzalez made every day at the pool the BEST day! Always there the moment we needed something and with a big smile on his face.