Active Advisories
The Iberostar Grand Hotel Rose Hall will close their Palapa (Port Maria Beach Restaurant) from September 21 until the end of October for renovations. During this time guests will have access to the Buffet Restaurant , Italian Restaurant and Beach Grill for lunch. The hotel will do their best to keep all noise and disturbance to a minimum.
Overview
JOIA Rose Hall by Iberostar offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to an all-inclusive, all-suite, adults-only paradise, with gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure.
Adults Only 18+
Check in
3 p.m.
Check out
12 p.m.
Rooms
295
Inclusions
- Daily activities
- Round-trip airport transfers
- Personal butler service
- Exchange privileges: Guests may use the facilities, restaurants, beach area and all amenities at the Iberostar Selection Rose Hall Suites and the Iberostar Waves Rose Hall Beach Resorts.
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Maximum 2 adults
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Grand Suites:
• Online check-in*
• Room selection through “My Room Online”
• Special welcome drink
• Refreshing towel upon arrival
• Registration at reception (not private)
• Hotel & Room orientation made by bellman
• Resort Credits
• Bottle of local wine/liquor
• Grand Experience Team courtesy call during stay
• 24 hour Guest Service
• Grand Experience Team available to assist the guest needs in the hotel areas
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Resort guided tour by appointment (Grand Experience Team)
• Grand Experience Team courtesy call day before checkout
• Baggage claim by bellman in room
• $ Late check out**Subject to availability
- 1 king bed, or 2 double beds
- Ocean view
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 2 adults
- Butler service
- Large balcony or terrace with hammock
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Upper Grand Suites:
• Personalized pre-arrival contact to learn the guest’s preferences*
• Online check-in*
• Room selection through “My Room Online”
• Personalized welcome
• Special welcome drink
• Refreshing towel upon arrival
• Private check-in with a Hotel & Room orientation made by the butler
• Resort credits
• Customized Minibar
• Bottle of local wine/liquor
• 25% of discount on Star Prestige
• Butler courtesy call during stay
• 24 hour Guest Service
• Exclusive Grand Experience Team with butler service
• 24 hour Bellman service
• 24 hour Valet parking service
• Pool Grand Experience Team service
• Ironing service
• Resort guided tour by appointment (Butler)
• Butler courtesy call, day before checkout
• Butler support for any guest needs
• Personalized farewell of guests
• Baggage claim by bellman in room
• Complimentary late check out* *Subject to availability.
- 1 king bed, or 2 double beds
- Pool view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Ceiling fan
- Concierge service
- Pillow menu
- Smoke-free
- 24 hour room service
- Access to the Spa's Hydotherapy area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Complimentary toiletries
Amenities
Lobby
Aerial View Pool
Aerial
Beach
Main Pool
Fitness Center
Fitness Centre
Buffet
Buffet
Kiniro
Restaurant
Restaurant
Restaurant
Restaurant
Sports Bar
Spa
Spa
Golf
Grounds
Location
Reviews
TripAdvisor Traveler Rating
Great people and service.
Andre R on Dec 19, 2025
Great facilities. Excellent people and service. Donovan at the Prestige area at the beach is exceptionally caring and attentive. Same with Valentine, Tanya, Berris and Devon at the Prestige Lounge. Only slight negatives would be the muddy/weedy water at the beach. Food selection and quality 7/10.
Relaxation and rejuvenation at its best!
Rodney M on Dec 18, 2025
First of all, it was amazing. From the first day to the last of our 7 day stay. When came with no intentions of joking the “The Club”, but when we did, a whole world of opportunities opened up! From our ambassadors (Valentine/Asani/Zen) to our butlers RuShane (Tiny), Dwayne , Jaime and Trevor. They all made the experience worth every flight delay we encountered coming and going. So much so, we are coming back in February! You have fans for life!
Vacation Offers
-
Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
